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Customer Service Rep Jobs in Provo, UT (NOW HIRING)

Crash Champions

Customer Service Rep

Draper, UT

$15 - $20.25/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

Crash Champions

Customer Service Rep

Midvale, UT

$15 - $20.50/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

FatCats

Customer Service Representative

Provo, UT · On-site

$15.25 - $20.50/hr

As a Customer Service Representative (CSR), your job is to make sure our guests have a great time from start to finish. You'll run a cash register, clean, grab bowling shoes, fetch prizes, and handle ...

FatCats

Customer Service Representative

Bluffdale, UT · On-site

$12 - $13/hr

As a Customer Service Representative (CSR), your job is to make sure our guests have a great time from start to finish. You'll run a cash register, clean, grab bowling shoes, fetch prizes, and handle ...

B&T USA

Customer Service Representative

Herriman, UT · On-site

$15.25 - $20.50/hr

Customer Service Representative B&T USA is seeking a Customer Service Representative to join our Service Team. As the Customer Service Representative, you would be the initial point of contact for ...

FatCats

Customer Service Representative

Bluffdale, UT · On-site

$12 - $13/hr

Description As a Customer Service Representative (CSR), your job is to make sure our guests have a great time from start to finish. You'll run a cash register, clean, grab bowling shoes, fetch prizes ...

FatCats Entertainment

Customer Service Representative

Provo, UT · On-site

$15.25 - $20.50/hr

As a Customer Service Representative (CSR), your job is to make sure our guests have a great time from start to finish. You'll run a cash register, clean, grab bowling shoes, fetch prizes, and handle ...

FatCats Entertainment

Customer Service Representative

Provo, UT · On-site

$15.25 - $20.50/hr

As a Customer Service Representative (CSR), your job is to make sure our guests have a great time from start to finish. You'll run a cash register, clean, grab bowling shoes, fetch prizes, and handle ...

Ardent

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

Customer Service Representative Lehi, UT | Full-Time, In-Person Looking for a role where your work truly makes an impact? Ardent Logistics is seeking a Customer Service Representative to support our ...

FatCats

Customer Service Representative

Provo, UT

$15.25 - $20.50/hr

Description As a Customer Service Representative (CSR), your job is to make sure our guests have a great time from start to finish. You'll run a cash register, clean, grab bowling shoes, fetch prizes ...

Ardent

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

Job Type Full-time Description Customer Service Representative Lehi, UT Full-Time, In-Person Looking for a role where your work truly makes an impact? Ardent Logistics is seeking a Customer Service ...

Ardent

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

Description Customer Service Representative Lehi, UT | Full-Time, In-Person Looking for a role where your work truly makes an impact? Ardent Logistics is seeking a Customer Service Representative to ...

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Showing results 21-40

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Provo, UT

Customer Service Rep information

See Provo, UT salary details

$9

$17

$25

How much do customer service rep jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service rep in Provo, UT is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.76 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Provo, UT?

The most popular types of Customer Service Rep jobs in Provo, UT are:

What are popular job titles related to Customer Service Rep jobs in Provo, UT?

For Customer Service Rep jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Provo, UT look for?

The top searched job categories for Customer Service Rep jobs in Provo, UT are:

What cities near Provo, UT are hiring for Customer Service Rep jobs?

Cities near Provo, UT with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,985 per year, or $17.8 per hour.

Customer Service Rep

Crash Champions

Draper, UT

$15 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 28 days ago

Crash Champions rating

7.0

Company rating: 7.0 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

173rd of 374 rated vehicle maintenance

Job description

Champions Do More

Crash Champions is home to a collection of team members driven by a deeply rooted purpose and guided by a powerful principle: Here, We Do More.

It is the Crash Champions DNA and it is the mark of who we are. Above everything, we believe in what we do; and we hold fast to the conviction of why we do it. As the largest founder-led collision repair service provider in the U.S., we serve our customers and business partners with an unexpected level of personal and professional service to build trust at every touch point.

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of customer service, communication skills, and a positive attitude. The Customer Service Representative will acquire a working level of technical knowledge about the auto-collision repair process.

Responsibilities

· Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.

· Clean workspace, this is the first point of contact our customers have with our facility.

· Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.

· Provide clerical and administrative support to the General Managers and Service Advisors.

· Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.

· Perform other related duties as assigned

Qualifications

  • Interpersonal and customer service skills.
  • Analytical and problem-solving skills.
  • Multitasking and organizational skills.
  • Ability to answer a high volume of calls and/or emails daily.
  • Attentiveness and patience

Benefits

  • Competitive pay
  • Weekly Paychecks
  • 401K with company match
  • Medical/Vision/Dental Insurance
  • Additional elective benefits

Submit a Referral (https://field-crashchampions.icims.com/jobs/3078/customer-service-rep/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834383836)

Location US-UT-Draper

ID 2023-3078

Category Administrative/Clerical

Position Type Regular Full-Time

Remote No

What Crash Champions employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Crash Champions logo

About Crash Champions

Sourced by ZipRecruiter

Founded in 1999, and based in Chicago, IL, Crash Champions, LLC ("Crash Champions"or the"Company") is the fifth largest independent collision repair chain in the United States, with an established presence in 17 states- and formal direct repair program ("DRP") relationships with most leading insurance carriers. The Company is led by founder and CEO Matt Ebert, who maintains an impressive track record of both organic and acquisition growth. As an acquiror of choice with a value-added capital partner, Crash Champions is expected to grow from a multi-regional business into a nationally recognized provider of collision repair services. Based upon the current pipeline of acquisitions and greenfield openings.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

51 - 200 Employees

Headquarters location

Westmont, IL, US

Year founded

1999

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