ZipRecruiter

Log In

1

Customer Service Rep Jobs in Provo, UT (NOW HIRING)

dogIDs

Customer Service Representative

Park City, UT · On-site

$17/hr

Customer Service Representative Are you passionate about pets and love connecting with people who feel the same? At Doginhaus, we're seeking a warm and friendly Customer Service Representative to be ...

Hired by Matrix

Be Seen First

Customer Service Representative

South Jordan, UT · On-site

$22/hr

If so, our client is hiring a Customer Service Representative! Position Type: * Contract * On-site Required: * College degree or previous contact center experience * At least 1 year of customer ...

PetSuites

Customer Service Representative

Herriman, UT · On-site

$12 - $14/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

B&T USA

Customer Service Representative

Herriman, UT · On-site

$16 - $18/hr

As the Customer Service Representative, you would be the initial point of contact for any customer who has a question or an issue with a product or service the company sells. Responsibilities include ...

B&T USA, LLC

Customer Service Representative

Riverton, UT · On-site

$16 - $18/hr

As the Customer Service Representative, you would be the initial point of contact for any customer who has a question or an issue with a product or service the company sells. Responsibilities include ...

PetSuites

Customer Service Representative

Herriman, UT · On-site

$15.25 - $20.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally ...

Place

Customer Service Representative

Draper, UT · On-site

$20 - $23/hr

Customer Service Representative Draper, Utah At Landvoice, part of the PLACE family of companies, we build the tools that give real estate professionals an edge -- putting high-quality data ...

System One

Customer Service Representative

Draper, UT · On-site

$22 - $26/hr

Customer Service Representative Location: Draper, Utah Type: Contract Compensation: $22.00 - $26.00/hr Work Model: Onsite Hours: M-F 8am-5pm Responsibilities * Provide customer service relating to ...

TESSCO

Customer Service Representative

Provo, UT · On-site

$16 - $18/hr

Customer Service Representative Provo, Utah, United States Want to be part of building our wireless world? Technology like 5G and IoT aids emergency responders, enables intelligent warehouses and ...

Insurance Branch

Be Seen First

Customer Service Representative

Draper, UT · On-site

$40K - $45K/yr

Insurance Branch is seeking a full-time Customer Service Representative to join our Draper, Utah team. In this role, you will support law firm clients by explaining disability-related benefit ...

Tessco, LLC

Customer Service Representative

Provo, UT

$16 - $18/hr

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

Liberty Safe

Customer Service Rep

Payson, UT · On-site

$16/hr

JOB SUMMARY The CSR primary responsibility is to provide customers with professional, efficient, quick, equitable and final solutions to their needs. This position will focus on phone as well as ...

GetWireless

Customer Service Representative

Provo, UT · On-site

$16 - $18/hr

The Customer Service/Inside Sales Representative will assist in entering and releasing for shipment customer orders, assist customers who wish to place orders over the phone, and assist with other ...

previous page

Showing results 41-60

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Provo, UT

Customer Service Rep information

See Provo, UT salary details

$9

$17

$25

How much do customer service rep jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service rep in Provo, UT is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.76 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Provo, UT?

The most popular types of Customer Service Rep jobs in Provo, UT are:

What are popular job titles related to Customer Service Rep jobs in Provo, UT?

For Customer Service Rep jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Provo, UT look for?

The top searched job categories for Customer Service Rep jobs in Provo, UT are:

What cities near Provo, UT are hiring for Customer Service Rep jobs?

Cities near Provo, UT with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,985 per year, or $17.8 per hour.

Customer Service Representative

dogIDs

Park City, UT • On-site

$17/hr

Other

Medical, Dental, Vision, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Customer Service Representative

Are you passionate about pets and love connecting with people who feel the same?

At Doginhaus, we're seeking a warm and friendly Customer Service Representative to be the first point of contact for our valued clients and their furry friends. In this role, you'll be responsible for greeting customers with a smile, answering questions about our services, and helping to ensure every pet and pet parent has a fantastic experience with us. What You'll Do:

  • Say Hello! Cheerfully greet pets and their humans when they arrive at our resort.
  • Client Communication: Answer phone calls and emails with a positive attitude, providing helpful information about our boarding, grooming, and daycare services; Provide basic information about pet care and resort policies to clients, always keeping a customer-focused approach.
  • Scheduling: Schedule appointments and manage reservations to keep our resort running smoothly.
  • Daily Front Desk Operations: Assist with check-ins and check-outs, ensuring pets have everything they need for a comfortable stay; Check dogs into daycare, boarding, and grooming.
  • Maintaining Documents: Contact veterinarians to get vaccine or other needed information regarding pets in our care; Work with our kennel software to book appointments, make notes on client and pet profiles, and obtain relevant information as needed.
  • Communicating with Back-of-House Staff: Communicate with grooming and kennel staff regarding dogs as they check in and their needs.
  • Running Dogs: Escort our furry friends to play areas/kennels/etc.
  • Organization and Office Maintenance: Responsible for the overall cleanliness/appearance of our front office; Vacuum/sweep and mop daily or as needed, clean windows, wipe down counters; keep desk, papers, etc. clean and organized.
  • Represent Your Village: Always be thoughtful of the appearance of the office and yourself through the eyes of our clients.

Please note that the above-listed duties and responsibilities are the basic requirements for this role and may be modified, expanded, or reduced based on the evolving needs of the company. If you're the right candidate, we'd love for you to join our team! Benefits for all team members at Doginhaus include discounted daycare and boarding for your own dog, with additional benefits available for full-time employees like medical/vision/dental plans and 401k! Pay starts at $17.00 per hour.

Requirements

  • Excellent communication skills: Phone, interpersonal, and written, with proper spelling and grammar, and a professional and friendly demeanor
  • Team Player: Works together well with others to make sure all our guests are cared for and pet parents satisfied!
  • Customer Service Background: Previous experience in a customer service role preferred, but not required—but a drive to meet and exceed client expectations is paramount
  • Flexibility: A flexible schedule. Willingness to work evenings, weekends, and holidays as needed.
  • Organized: Attention to detail and great organizational skills to keep track of the varying needs of your Village
  • Physical Stamina: Able to handle/transport dogs of all sizes by leash, and to keep upright and busy throughout a hectic shift
  • Dog Lover: Passion for working with animals a must!

Apply