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Customer Service Jobs in Provo, UT (NOW HIRING)

Liberty Safe

Customer Service Rep

Payson, UT · On-site

$16/hr

JOB SUMMARY The CSR primary responsibility is to provide customers with professional, efficient, quick, equitable and final solutions to their needs. This position will focus on phone as well as ...

Lion Energy

Customer Service Representative

American Fork, UT · On-site

$14.25 - $19.50/hr

Customer Service Agent Lion Energy is seeking a knowledgeable and customer-focused Customer Service Agent to support customers using our portable power products and residential energy storage systems.

New

System One

Customer Service Representative

Draper, UT · On-site

$22 - $26/hr

Customer Service Representative Location: Draper, Utah Type: Contract Compensation: $22.00 - $26.00/hr Work Model: Onsite Hours: M-F 8am-5pm Responsibilities * Provide customer service relating to ...

Walgreens

Customer Service Associate

Lehi, UT · On-site

$13.50 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Crash Champions

Customer Service Rep

Draper, UT · On-site

$15 - $20.25/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

NEOGOV

Customer Service Specialist

Draper, UT · On-site

$16 - $21/hr

Customer Service Division: TMS Opening Date: 04/24/2026 About Please note this is an onsite role Mon-Fri at the Draper, Utah office. NEOGOV is a proud AI-Enabled SaaS leader in the Public Sector ...

Walgreens

Customer Service Associate

Draper, UT · On-site

$13.50 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Great Harvest

Customer Service Specialist

Draper, UT · On-site

$16 - $21/hr

Customer Service Specialist This is a Part Time Customer Service position! At Great Harvest we believe Customer Service is the most important part of what we do. We Bake Phenomenal Bread, Make ...

Walgreens

Customer Service Associate

Draper, UT · On-site

$13.50 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Lehi, UT · On-site

$13.50 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Domino's Franchise

Customer Service Rep7599

Heber City, UT · On-site

$16 - $21.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

New

Xyngular

Customer Service Representative

Lehi, UT · On-site

$16.50/hr

Customer Service RepresentativeIntroCustomer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Jobs in Provo, UT

Customer Service information

See Provo, UT salary details

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$17

$25

How much do customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service in Provo, UT is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.76 per hour, depending on experience, location, and employer.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, patience to handle difficult situations calmly, empathy to understand customer needs, and active listening to accurately respond to inquiries. These skills help ensure positive customer experiences and are often complemented by familiarity with customer service tools and protocols.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is an example of a customer service job?

An example of a customer service job is a customer service representative, who interacts with customers to address inquiries, resolve issues, and provide information about products or services. These roles often require communication skills, patience, and familiarity with customer management tools like CRM software.

What are good paying customer service jobs?

Customer service jobs that tend to offer higher pay include roles such as customer service managers, technical support specialists, and account managers, often requiring relevant experience or specialized skills. These positions may also involve working in industries like technology, finance, or healthcare, where higher compensation is common. Advanced certifications or bilingual abilities can further increase earning potential.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Provo, UT?

The most popular types of Customer Service jobs in Provo, UT are:

What are popular job titles related to Customer Service jobs in Provo, UT?

For Customer Service jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Provo, UT look for?

The top searched job categories for Customer Service jobs in Provo, UT are:

What cities near Provo, UT are hiring for Customer Service jobs?

Cities near Provo, UT with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Provo, UT as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 88% In-person, 5% Hybrid, and 7% Remote job distribution, with an average salary of $36,985 per year, or $17.8 per hour.

Customer Service Rep

Liberty Safe

Payson, UT • On-site

$16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

We currently have an open full-time position in our Customer Service department.
Hours are Monday - Friday 8:00 am to 5:00 pm
Starting pay is $16.00/hour, and insurance benefits are available within 30 days.
JOB SUMMARY
The CSR primary responsibility is to provide customers with professional, efficient, quick, equitable and final solutions to their needs. This position will focus on phone as well as written correspondence received in multiple forms from customers and staff to resolve product or service issues by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting solution and following up to ensure resolution.
JOB DUTIES
  • Troubleshooting and resolving product issues with customers over Phone, Email, and Chat
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives and follow up to ensure resolution
  • Assist with placement of orders, refunds, or exchanges
  • Answer customer inquiries regarding products and service questions
  • Communicate and coordinate with dealers and vendors
  • Additional tasks assigned by Customer Service Manager
REQUIREMENTS
  • Strong work ethic
  • Excellent written and verbal communication skills.
  • Ability to type at least 30 WPM.
  • Solid phone etiquette skills.
  • Maintain a positive, empathetic and professional attitude towards customers at all times.
  • Complex problem-solving skills.
  • Communication and coordination with colleagues as necessary.
  • Ability to articulate and simplify customer issues and solution.
  • Computer experience and aptitude. Microsoft Outlook, Excel, Word, AX (preferred)
  • Ability to multi task, prioritize and manage time effectively.
  • Must have a willing-to-help attitude.
  • Commitment to continual education about Liberty Safe, products and services.
EXPERIENCE
  • Customer Service or Sales experience
  • Manufacturing experience a plus
EDUCATION
  • High School Diploma, GED, or equivalent required
Benefits:
  • Health, Dental, & Vision Insurance
  • Employer Paid Life Insurance
  • Health Savings Account
  • 401k Match
  • Paid Personal Time Off
  • Paid Holidays
  • Referral Bonus Program

We background check, drug screen and E-Verify.
Full time schedule is Monday - Friday, 8:00 am to 5:00 pm

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