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Customer Assistant Jobs in Bothell, WA (NOW HIRING)

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Customer Assistant information

See Bothell, WA salary details

$16

$23

$27

How much do customer assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer assistant in Bothell, WA is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $24.71 per hour, depending on experience, location, and employer.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What jobs make $3,000 a month without a degree?

Customer assistants typically do not earn $3,000 a month without additional experience or responsibilities. However, roles such as sales associates, delivery drivers, or administrative support staff can reach or exceed this income level with overtime, tips, or in high-demand environments. Skills like customer service, time management, and familiarity with point-of-sale systems can help increase earning potential in these positions.
More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Bothell, WA? The most popular types of Customer jobs in Bothell, WA are:
What are popular job titles related to Customer Assistant jobs in Bothell, WA? For Customer Assistant jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Bothell, WA look for? The top searched job categories for Customer Assistant jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Customer Assistant jobs? Cities near Bothell, WA with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Bothell, WA as of June 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $47,883 per year, or $23 per hour.
Customer Service Representative - Aqua Quip

Customer Service Representative - Aqua Quip

LESLIES POOLMART INC

Renton, WA

$20 - $22/hr

Full-time

Posted 10 days ago

Leslie's rating

5.6

Company rating: 5.6 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

472nd of 713 rated retailers

Job description

DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY:

With over 65 years of experience and expertise, Aqua Quip, a front runner in the world of aquatic luxury and outdoor leisure, became a part of Leslie's family in January 2019. We've consistently been trailblazers, pushing the boundaries in installation, service, repair, and maintenance within the industry. Our unwavering passion revolves around delivering user-friendly, dependable water care products. These encompass a wide spectrum, ranging from pools and spas to BBQs, outdoor kitchens, hearth, saunas, and an extensive selection of backyard accessories.

Job Overview:

It's an exciting time to be with Aqua Quip. We are currently experiencing industry-leading growth and expansion. Aqua Quip is looking for additional team members to take us to the next level. A Customer Service Representative works to achieve high-level customer service by being the first point of contact for our internal and external customers. Key areas of focus are inbound and outbound calls, emails, scheduling, product knowledge, trouble shooting and POS sales.

Key Responsibilities:

  • Inbound/Outbound Calls
  • Scheduling
  • Email communication with internal and external customers
  • Assist walk-in customers
  • Verify and confirm new spa orders
  • Process spa warranty claims
  • Daily audits
  • Process e-store orders
  • Close and invoice service orders
  • Review open orders
  • Process WSC parts
  • General office cleaning
  • Responsible for other assigned duties

ATTRIBUTES, SKILLS AND ABILITIES:

  • Customer Orientation (External and Internal)– Asks questions and listens well to quickly identify and resolve problems. Possess the ability to effectively communicate with internal and external customers. Quick to respond to calls or e-mail inquiries and has excellent follow-up, timing response to needs. Treats all employees in the same responsive manner.
  • Critical Thinking/Accountability– Uses information and data to make recommendations and informed decisions to drive positive change. Able to take responsibility for all work activities and personal actions and decisions.
  • Results Oriented– Driven to exceed performance goals for self and dealership. Ensures all requests and/or issues are resolved. Meets deadlines and is will to take on projects.
  • Safety Oriented – Driven to maintain a safe work environment. Leads by example, following all safety procedures. Is vigilant and quick to action if observing anyone being unsafe or an accident happens.
  • Teamwork –The ability and desire to work within a group to drive success and achieve common goals.

Qualifications:

  • High school diploma/GED
  • Proficient in Microsoft Office and Outlook
  • 1-3 years of telephone and customer service experience
  • Must have an attention for detail
  • Ability to work a multi-screen CRM is essential
  • Must demonstrate a willingness to learn new tasks
  • Be willing to work a flexible schedule based on business needs
  • Be dependable and motivated
  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • Ability to build a strong team environment
  • Customer service skills required

Benefits:

  • Medical/Dental/Vision/401k with matching
  • Paid Time Off and Sick Time
  • Employee Discounts
  • Advancement Opportunities
  • Making a difference in our customers lives

Working Conditions:

  • Work is performed in an indoor setting
  • Must be physically able to lift and carry as least 10 lbs. when needed

Pay: $20.00 - $22.00 / hour

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