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Customer Assistance Associate Jobs in Raleigh, NC

AutoZone

Retail Sales Associate - Full Time

Raleigh, NC

$14.50 - $16.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Raleigh, NC · On-site

$14.50 - $16.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Durham, NC · On-site

$14.50 - $16.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Raleigh, NC · On-site

$14.50 - $16.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Wake Forest, NC · On-site

$12.75 - $14.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Durham, NC · On-site

$14.50 - $16.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Oxford, NC · On-site

$13.75 - $15.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Zebulon, NC · On-site

$12.75 - $14.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Durham, NC · On-site

$14.50 - $16.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Raleigh, NC · On-site

$14.50 - $16.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Durham, NC · On-site

$14.50 - $16.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Zebulon, NC · On-site

$12.75 - $14.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Durham, NC · On-site

$13.50 - $15.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Durham, NC · On-site

$14.25 - $16.25/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

AutoZone

Retail Sales Associate - Full Time

Raleigh, NC · On-site

$14.50 - $16.75/hr

Join our team as a Senior Retail Sales Associate, where you'll play a key role in delivering WOW ... Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice ...

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Showing results 1-20

All JobsCustomer Assistance Associate JobsCustomer Assistance Associate Jobs in Raleigh, NC

Customer Assistance Associate information

See Raleigh, NC salary details

$52.5K

$58.3K

$62.7K

How much do customer assistance associate jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer assistance associate in Raleigh, NC is $58,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $60,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Assistance Associate vs Customer Service Representative?

AspectCustomer Assistance AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRetail stores, call centers, or online support platformsCall centers, retail, or corporate offices
Employer & Industry UsageRetail, telecommunications, banking, and service industriesTelecommunications, retail, finance, and healthcare sectors
Common Search & Comparison IntentUnderstanding entry-level customer support rolesComparing customer support job responsibilities and requirements

Both roles involve assisting customers, but Customer Assistance Associates often work in retail or online environments providing direct support, while Customer Service Representatives typically handle calls or inquiries in call centers or corporate settings. The roles share similar credentials and industry usage, making them closely related in customer support careers.

What are popular job titles related to Customer Assistance Associate jobs in Raleigh, NC?

For Customer Assistance Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Assistance Associate jobs in Raleigh, NC look for?

The top searched job categories for Customer Assistance Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Assistance Associate jobs?

Cities near Raleigh, NC with the most Customer Assistance Associate job openings:

Customer Assistance Associate jobs near you

Customer Assistance Specialist

Thermo Fisher

Morrisville, NC • On-site

$16 - $21/hr

Other

Posted 2 days ago

New

Job description

Customer Assistance Specialist

As part of our PPD clinical research team, you'll have the opportunity to support groundbreaking studies that make a real difference in patients' lives.

Position Summary

As a Customer Assistance Specialist, you will provide high quality customer service to client customers including consumers, health care professionals (HCPs), and client personnel. Documents interactions according to PPD and client guidelines. Identifies adverse events (AEs) and product complaints (PCs). Processes fulfillment (e.g., mail, fax, e-mail) and performs administrative responsibilities as needed.

What You'll Do:
  • Provide high quality customer service to client customers including consumers, HCPs, and client personnel.
  • Document interactions according to PPD and client guidelines. Identifies AEs events and PCs.
  • Maintain knowledge of policies and procedures including client products, SOPs, protocols, GCPs, and all applicable regulatory requirements.
  • Process medical information request (e.g., fulfillment) via e-mail; fax and regular mail.
  • Perform line checks and system verifications, and generate reports.
  • Perform other duties as assigned.
Required Education and Experience:

High School diploma / Secondary school diploma or equivalent and relevant formal academic / vocational qualification. Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years) or equivalent combination of education, training, & experience. In some cases a second language may be required In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Working Environment:

Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

  • Work is performed in an office environment with exposure to electrical office equipment.
  • Constant interaction with clients/associates required.
  • Constant attention to detail-visual, mental.
  • Constant multi-tasking.
  • Daily exposure to high pressure, intense concentration needed.
  • Rotating shifts may be required.
  • Occasional driving to site locations with occasional travel.
  • Frequently stationary for 4-6 hours per day.
  • Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
  • Occasional mobility required.
  • Occasional crouching, stooping, bending and twisting of upper body and neck.
  • Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs. or 6-9 kgs.
  • Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
  • Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
  • May interact with others, relating and gathering sensitive information. Interaction includes diverse groups.
  • Works with guidance or reliance on oral or written instructions from management. May require periods of intense concentration.
  • Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence.
  • Regular and consistent attendance. Rotating shifts may be required.

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