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Customer Assistance information

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$26

How much do customer assistance jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer assistance in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Assistance vs Customer Service Representative?

AspectCustomer AssistanceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; training often provided by employer
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageRetail, telecommunications, bankingRetail, hospitality, tech companies
Common Search & ComparisonCustomer Assistance vs Customer Service Representative

Customer Assistance and Customer Service Representative roles often overlap but differ slightly. Customer Assistance typically emphasizes guiding customers through specific issues or processes, often in technical or retail settings. Customer Service Representatives handle broader customer inquiries, complaints, and support across various industries. Both roles require strong communication skills and a focus on customer satisfaction, but Customer Assistance may involve more technical or product-specific support.

More about Customer Assistance jobs
What cities are hiring for Customer Assistance jobs? Cities with the most Customer Assistance job openings:
What are the most commonly searched types of Customer Assistance jobs? The most popular types of Customer Assistance jobs are:
What states have the most Customer Assistance jobs? States with the most job openings for Customer Assistance jobs include:
Customer Assistance jobs near you
Infographic showing various Customer Assistance job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Assistance Associate

Tina's Hallmark

Bountiful, UT • On-site

$14/hr

Part-time

Posted 12 days ago

Job description

We are seeking a Customer Assistance Associate to become an integral part of our team! You will be responsible for helping customers find gifts, displaying merchandise, fulfilling online orders.

Responsibilities:

  • -Assisting customers find the items they are looking for.

    -Ringing up sales at the registers.

    -Gathering and packaging online sales.

    -Checking in, pricing, and displaying merchandise.

    -Cleaning/dusting/straightening displays.

Qualifications:

  • -Must be very comfortable speaking with customers and making recommendations for their needs.

    -Some physical labor required such as lifting boxes and using stairs regularly.

    -Comfortable with learning multiple computer programs.

    -Open availability preferred to cover other employees shifts due to illness/vacation.

    -Business casual attire.

-Must live in South Davis County (North Salt Lake, Bountiful, West Bountiful, Woods Cross, Centerville)

Three - Four (4 hour) Shifts include:

Tuesday 2-6

Wednesday 2-6 

Thursday 2-6

Saturday rotating 10-2 and 2-6 and off

More hours available during busy times and events

Pays $14/hour + store discount

Company Description

Over 50 years in Bountiful, we LOVE helping people find gifts for the ones they love.