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Customer Assistance Jobs in Riverside, CA (NOW HIRING)

DESKSIDE SUPPORT

Orange, CA

$21.75 - $27.50/hr

Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues. Provide Deskside Support (software break/fix ...

Maintenance Assistance

Orange, CA · On-site

$19 - $21/hr

Celebration Accountability Passion for Learning Love One Another Intelligent Risk Taking Customer ... Performs most tasks independently with occasional assistance of outside vendor. Is available to ...

Maintenance Assistance

Orange, CA · On-site

$19 - $21/hr

Celebration Accountability Passion for Learning Love One Another Intelligent Risk Taking Customer ... Performs most tasks independently with occasional assistance of outside vendor. Is available to ...

Retail Sales Associate - Full Time

Anaheim, CA · On-site

$15.75 - $18/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

Retail Sales Associate - Full Time

Orange, CA · On-site

$16 - $18.50/hr

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

Employee Assistance Program for employees & family * Perks & Discounts -Theme Park Tickets, Gym Discounts & more Responsibilities: * Provide world class customer service by managing the rental (and ...

Customer Assistance & Communication - Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication. * Leadership & Teamwork ...

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Showing results 1-20

Customer Assistance information

See Riverside, CA salary details

$10

$19

$28

How much do customer assistance jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer assistance in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Customer Assistance vs Customer Service Representative?

AspectCustomer AssistanceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma; training often provided by employer
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageRetail, telecommunications, bankingRetail, hospitality, tech companies
Common Search & ComparisonCustomer Assistance vs Customer Service Representative

Customer Assistance and Customer Service Representative roles often overlap but differ slightly. Customer Assistance typically emphasizes guiding customers through specific issues or processes, often in technical or retail settings. Customer Service Representatives handle broader customer inquiries, complaints, and support across various industries. Both roles require strong communication skills and a focus on customer satisfaction, but Customer Assistance may involve more technical or product-specific support.

What cities near Riverside, CA are hiring for Customer Assistance jobs? Cities near Riverside, CA with the most Customer Assistance job openings:
Infographic showing various Customer Assistance job openings in Riverside, CA as of June 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,789 per year, or $19.6 per hour.
Customer Assistance Representative Sr. - Enterprise Ontario Airport

Customer Assistance Representative Sr. - Enterprise Ontario Airport

Enterprise Holdings

Guasti, CA

$19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 263 frontline employees who took The Breakroom Quiz

92nd of 140 rated vehicle equipment hire


Job description

Customer Assistance Representative Sr (CAR Sr)

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

Opening available at: 3450 E Airport Dr. Ste 400. Ontario, CA 91761

This is a full time position with a starting rate of pay $19/hour based on a 40 hours/week.

Apart from religious observances, must have open availability and be able to work full time (40 hours/week) days, nights, weekends & holidays required.

We offer a robust Benefits Package including, but not limited to:

  • Paid time off
  • Employee discount
  • Retirement savings plan
  • Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
  • Life Insurance
  • Training and development

Responsibilities include:

  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers and other business partners
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned
  • Maintain a regular and reliable level of attendance and punctuality

Equal Opportunity Employer/Disability/Veterans

Qualifications include:

  • Must be at least 18 years old
  • This position requires a valid Driver's License
  • Must have a high school diploma or GED equivalent
  • Must have at least 1 year prior sales experience (retail, customer facing preferred)
  • Apart from religious observances, must have open availability and be able to work full time (40 hours/week) days, nights, weekends & holidays required
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.


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