Your Recipe for Impact - What You'll Do As a Customer Analytics Senior Director, you will lead the enterprise customer analytics strategy that powers smarter business decisions across pricing ...
Your Recipe for Impact - What You'll Do As a Customer Analytics Senior Director, you will lead the enterprise customer analytics strategy that powers smarter business decisions across pricing ...
Your Recipe for Impact - What You'll Do As a Customer Analytics Senior Director, you will lead the enterprise customer analytics strategy that powers smarter business decisions across pricing ...
Your Recipe for Impact - What You'll Do As a Customer Analytics Senior Director, you will lead the enterprise customer analytics strategy that powers smarter business decisions across pricing ...
Customer Analytics Manager Job Location: Anywhere in USA, Irving, TX, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Customer Analytics Manager Job Location: Anywhere in USA, Irving, TX, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Customer Analytics Manager Job Location: Anywhere in USA, Houston, TX, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Customer Analytics Manager Job Location: Anywhere in USA, Houston, TX, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Job Title: Customer Analytics Manager Job Location: Anywhere in USA, San Antonio, TX, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...
Job Title: Customer Analytics Manager Job Location: Anywhere in USA, San Antonio, TX, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...
Customer Analytics Manager Job Location: Anywhere in USA, Dallas, TX, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Customer Analytics Manager Job Location: Anywhere in USA, Dallas, TX, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Customer Analytics Manager Job Location: Anywhere in USA, Austin, TX, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Customer Analytics Manager Job Location: Anywhere in USA, Austin, TX, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
In this role you will support analytics initiatives and provide comprehensive analysis for assigned and ad hoc requests. You will analyze and synthesize business and customer performance data using ...
In this role you will support analytics initiatives and provide comprehensive analysis for assigned and ad hoc requests. You will analyze and synthesize business and customer performance data using ...
Front Office Strategy Consulting - PLS Customer Analytics - Senior Associate
Dallas, TX · On-site
$77K - $202K/yr
Industry/Sector Not Applicable Specialism Customer Management Level Senior Associate & Summary The Opportunity As a Front Office Strategy Consulting - PLS Customer Analytics - Senior Associate, you ...
Front Office Strategy Consulting - PLS Customer Analytics - Senior Associate
Dallas, TX · On-site
$77K - $202K/yr
Industry/Sector Not Applicable Specialism Customer Management Level Senior Associate & Summary The Opportunity As a Front Office Strategy Consulting - PLS Customer Analytics - Senior Associate, you ...
Front Office Strategy Consulting - PLS Customer Analytics - Senior Associate
Dallas, TX · On-site
$77K - $202K/yr
Industry/Sector Not Applicable Specialism Customer Management Level Senior Associate & Summary The Opportunity As a Front Office Strategy Consulting - PLS Customer Analytics - Senior Associate, you ...
Front Office Strategy Consulting - PLS Customer Analytics - Senior Associate
Dallas, TX · On-site
$77K - $202K/yr
Industry/Sector Not Applicable Specialism Customer Management Level Senior Associate & Summary The Opportunity As a Front Office Strategy Consulting - PLS Customer Analytics - Senior Associate, you ...
Manager, Customer Science
Fort Worth, TX · On-site
This job is a member of the Customer Analytics and Insights Delivery team within the Revenue organization. * Responsible for managing a group of analysts/data scientists who are well-versed in a ...
Manager, Customer Science
Fort Worth, TX · On-site
This job is a member of the Customer Analytics and Insights Delivery team within the Revenue organization. * Responsible for managing a group of analysts/data scientists who are well-versed in a ...
Front Office Strategy Consulting - PLS Customer Analytics - Manager
Dallas, TX · On-site
$99K - $232K/yr
Industry/Sector Not Applicable Specialism Customer Management Level Manager & Summary The Opportunity As a Manager in Front Office Strategy Consulting within our Customer Analytics practice, you will ...
Front Office Strategy Consulting - PLS Customer Analytics - Manager
Dallas, TX · On-site
$99K - $232K/yr
Industry/Sector Not Applicable Specialism Customer Management Level Manager & Summary The Opportunity As a Manager in Front Office Strategy Consulting within our Customer Analytics practice, you will ...
Front Office Strategy Consulting - PLS Customer Analytics - Manager
Dallas, TX · On-site
$99K - $232K/yr
Industry/Sector Not Applicable Specialism Customer Management Level Manager & Summary The Opportunity As a Manager in Front Office Strategy Consulting within our Customer Analytics practice, you will ...
Front Office Strategy Consulting - PLS Customer Analytics - Manager
Dallas, TX · On-site
$99K - $232K/yr
Industry/Sector Not Applicable Specialism Customer Management Level Manager & Summary The Opportunity As a Manager in Front Office Strategy Consulting within our Customer Analytics practice, you will ...
Data Analytics Lead
Plano, TX · On-site
Core Support - Customer Analytics What are the key objectives for this resource (project summary)? This position will provide customer insight to the organization through analysis, research ...
Data Analytics Lead
Plano, TX · On-site
Core Support - Customer Analytics What are the key objectives for this resource (project summary)? This position will provide customer insight to the organization through analysis, research ...
Section 1: Position Summary Ascensus is building an analytics capability to convert customer interactions into objective measures of organizational performance and customer experience. The Contact ...
Section 1: Position Summary Ascensus is building an analytics capability to convert customer interactions into objective measures of organizational performance and customer experience. The Contact ...
Contract role: Decision Science Analytics at San Antonio, TX (Onsite from day 1)
San Antonio, TX · On-site
Python, Streamlit, SAS, SQL, Tableau, Predictive Modeling, A/B Testing, Customer Analytics & Retention Modeling Required Experience: * 4+ years in data science, advanced analytics, or a related ...
Contract role: Decision Science Analytics at San Antonio, TX (Onsite from day 1)
San Antonio, TX · On-site
Python, Streamlit, SAS, SQL, Tableau, Predictive Modeling, A/B Testing, Customer Analytics & Retention Modeling Required Experience: * 4+ years in data science, advanced analytics, or a related ...
... and analytics practice from its Dallas offices. This role will drive end-to-end BI initiatives, align them to corporate goals, and deliver customer-service oriented insights. The leader will oversee ...
... and analytics practice from its Dallas offices. This role will drive end-to-end BI initiatives, align them to corporate goals, and deliver customer-service oriented insights. The leader will oversee ...
Sr Manager, Adobe Analytics Engineer
Southlake, TX · On-site
$103K - $185K/yr
Would you like to be part of a new team chartered to build the next generation data & analytics platform supporting Customer Analytics? As part of Schwab's Client Analytics Technology (CAT) team, you ...
Sr Manager, Adobe Analytics Engineer
Southlake, TX · On-site
$103K - $185K/yr
Would you like to be part of a new team chartered to build the next generation data & analytics platform supporting Customer Analytics? As part of Schwab's Client Analytics Technology (CAT) team, you ...
Manager, Customer Science
Fort Worth, TX · On-site
This job is a member of the Customer Analytics and Insights Delivery team within the Revenue organization. * Responsible for managing a group of analysts/data scientists who are well-versed in a ...
Manager, Customer Science
Fort Worth, TX · On-site
This job is a member of the Customer Analytics and Insights Delivery team within the Revenue organization. * Responsible for managing a group of analysts/data scientists who are well-versed in a ...
Would you like to be part of a new team chartered to build the next generation data & analytics platform supporting Customer Analytics? As part of Schwab's Client Analytics Technology (CAT) team, you ...
Would you like to be part of a new team chartered to build the next generation data & analytics platform supporting Customer Analytics? As part of Schwab's Client Analytics Technology (CAT) team, you ...
Customer Analytics information
See Texas salary details
$10.75 - $12.28
2% of jobs
$12.28 - $13.80
8% of jobs
$15.33 is the 25th percentile. Wages below this are outliers.
$13.80 - $15.33
15% of jobs
$15.33 - $16.86
21% of jobs
The median wage is $17.22 / hr.
$16.86 - $18.38
18% of jobs
$19.78 is the 75th percentile. Wages above this are outliers.
$18.38 - $19.91
13% of jobs
$19.91 - $21.44
9% of jobs
$21.44 - $22.97
7% of jobs
$22.97 - $24.49
3% of jobs
$24.49 - $26.02
2% of jobs
$26.02 - $27.55
2% of jobs
$10
$18
$27
How much do customer analytics jobs pay per hour?
What are the key skills and qualifications needed to thrive in customer analytics?
How do professionals in customer analytics typically collaborate with marketing and product teams?
What is customer analytics?
What is the difference between Customer Analytics vs Customer Data Analyst?
| Aspect | Customer Analytics | Customer Data Analyst |
|---|---|---|
| Primary Focus | Analyzing customer data to identify trends and insights for strategic decision-making | Collecting, cleaning, and interpreting customer data for reporting and operational purposes |
| Skills & Certifications | Data analysis, statistical skills, knowledge of analytics tools, possibly marketing background | Data management, SQL, Excel, basic analytics skills, often with a focus on data reporting |
| Work Environment | Marketing, business intelligence teams, often in data-driven companies | Data teams, IT departments, or customer service units within organizations |
Customer Analytics professionals focus on deriving strategic insights from customer data to inform marketing and business decisions. Customer Data Analysts handle data collection and reporting tasks to support operational needs. While both roles require data skills and work with customer data, Customer Analytics emphasizes strategic analysis, whereas Customer Data Analysts focus on data management and reporting.
What does a customer analytics do?

Full-time
Medical, Dental, Vision, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Whataburger rating
5.6
Based on 1,149 frontline employees who took The Breakroom Quiz
37th of 106 rated fast food restaurants
Job description
Our Flavor - Why Whataburger
Whataburger isn't just a fast-food burger chain it is where bold leadership starts - and where potential doesn't just grow, it heats up. Whether you're leading the line or working behind the scenes, this is the place where opportunities stack up, and every day gives you a chance to Make a Difference.
Since 1950, we've invested in people who lead with integrity, Serve with Heart, and bring their best flavor to the team. We believe in working together, speaking up, having a little fun, and Winning as One - because great burgers (and great teams) start with the right ingredients. If you're ready - to learn, grow, impact, and Move Forward Boldly - we've got your back and your path cooked to perfection.
Your Recipe for Impact - What You'll Do
As a Customer Analytics Senior Director, you will lead the enterprise customer analytics strategy that powers smarter business decisions across pricing, promotions, loyalty, digital, menu, and operational initiatives. You will transform complex customer data into actionable insights that drive growth, profitability, and long-term customer value.
In this role, you'll help Make a Difference by uncovering opportunities that improve customer experiences and business performance. You'll Serve with Heart by ensuring customer insights remain at the center of key decisions. You'll Win as One through close partnerships with leaders across Finance, Marketing, Operations, Digital, and other business functions. And you'll Move Forward Boldly by advancing innovative analytics capabilities, measurement frameworks, and data-driven strategies that shape the future of Whataburger.
Day-to-Day Ingredients - Responsibilities
As a Customer Analytics Senior Director, you will:
- Lead enterprise customer analytics strategy across key business initiatives
- Establish and evolve customer measurement frameworks and KPIs
- Identify customer trends, risks, and growth opportunities
- Translate analytics into executive-level recommendations
- Partner with Finance and business leaders to connect insights to performance
- Drive customer-centric decision making across the organization
- Oversee enterprise dashboards and scalable reporting capabilities
- Champion data governance and metric standardization
- Integrate customer insights into strategic planning efforts
- Lead, coach, and develop a high-performing analytics team
- Guide organizational transformation through analytics-driven insights
The Sauce - Pay & Perks
As a Customer Analytics Senior Director, you will receive:
- Competitive Weekly Pay
- Bonus Program that scales up to 2.5X payout potential based on company results
- 5 weeks PTO
- Flex Weeks
- Paid Corporate Holidays
- Paid Parental Leave*
- 401(k) match $1/$1 up to 4%
- Competitive Medical, Dental and Vision Benefits*
- Short-term and Long-term Disability Benefits*
- Opportunities for Career Development and Growth
- Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
- Wireless Service Discounts
- Computer & Software Discounts
- Fitness / Gym Discounts
- Awards and recognition for all you do
- Retirement Celebration Program
What You Bring to the Table - Required Experience
As a Customer Analytics Senior Director, you must have:
- Bachelor's degree or equivalent work experience
- 12+ years of progressive analytics, strategy, or business intelligence experience
- Expertise in customer analytics and performance measurement
- Experience influencing executive and cross-functional stakeholders
- Strong business strategy and financial acumen
- Experience developing enterprise KPIs and reporting frameworks
- Proven ability to translate complex data into business action
- Experience leading and developing high-performing teams
- Strong communication, presentation, and executive storytelling skills
Extra Toppings - Desired Experience
As a Customer Analytics Senior Director, we prefer you to have:
- Advanced degree in Business, Analytics, Statistics, Economics, or related field
- Experience supporting restaurant, retail, hospitality, or consumer-facing brands
- Expertise in customer segmentation, loyalty, and customer lifecycle analytics
- Experience leading enterprise analytics transformations
- Knowledge of data governance and analytics best practices
- Experience building scalable dashboard and reporting solutions
- Proven success partnering with Finance to drive growth and profitability strategies
- Experience leading multiple teams or analytics leaders within a large organization
Where & How You'll Work
This role is based at the San Antonio Home Office, working on-site Monday through Thursday with remote flexibility on Fridays. In this role, you'll have strong collaboration with leadership, across cross-functional teams, and with external partners to align capabilities with restaurant realities. The work environment is fast-paced and requires sound judgment, strategic thinking, and strong collaboration skills. Full-time availability is required, with occasional extended hours based on business needs, along with occasional travel to properties, project sites, and external meetings. Candidates must reside within commuting distance of the San Antonio Home Office.
Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.
*Eligibility rules may apply
300 Concord Plaza Dr San Antonio TX 78216-6903
What Whataburger employees say
Pay
Benefits
Hours and flexibility
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About Whataburger
Sourced by ZipRecruiter
Industry
Food services and drinking places
Company size
10,000+ Employees
Headquarters location
San Antonio, TX, US
Year founded
1950