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Customer Analytics Jobs in Texas (NOW HIRING)

Anaplan Solution Architect

Dallas, TX · On-site

$62.50 - $82.50/hr

As a data analytics and enterprise planning powerhouse, Polestar Solutions helps its customers bring out the most sophisticated insights from their data in a value-oriented manner. From analytics ...

Vice President Analytics The Vice President Analytics will develop and advance At Home's analytics ... Customer-obsessed and data-driven decision maker * Excellent communicator and influencer at the ...

JOB SUMMARY The Vice President Analytics will develop and advance At Home's analytics capabilities ... Customer-obsessed and data-driven decision maker * Excellent communicator and influencer at the ...

JOB SUMMARY The Vice President Analytics will develop and advance At Home's analytics capabilities ... Customer-obsessed and data-driven decision maker * Excellent communicator and influencer at the ...

Responsibilities : • Own product and customer analytics end-to-end; from the event model and data tables to the dashboards executives, product leaders, and CS managers actually use. • Partner ...

VP, Analytics

Coppell, TX · On-site

$150 - $200/hr

... customer engagement, and enterprise performance. The VP will also lead the Demand Planning function, tuning and optimizing forecasting models and developing in-house methodologies to deliver ...

Analyze customer and operational data to identify opportunities for improvement * Measure the effectiveness of customer experience initiatives and communicate results to leadership * Utilize data ...

Showing results 21-40

Customer Analytics information

See Texas salary details

$10

$18

$27

How much do customer analytics jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer analytics in Texas is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in customer analytics?

To thrive in Customer Analytics, you need strong analytical skills, proficiency in statistics, and a background in fields like mathematics, business, or data science. Familiarity with technical tools such as SQL, Python or R, and experience with data visualization platforms like Tableau or Power BI are typically required. Excellent communication, problem-solving, and business acumen are important soft skills for translating data insights into actionable strategies. These skills ensure you can extract meaningful customer insights, drive business decisions, and contribute to organizational growth.

How do professionals in customer analytics typically collaborate with marketing and product teams?

Customer Analytics professionals frequently work closely with marketing and product teams to translate data insights into actionable strategies. They often participate in cross-functional meetings, sharing findings from customer behavior analyses to help refine marketing campaigns or inform product enhancements. This collaboration requires strong communication skills, as they must present complex data in a way that is accessible to non-technical stakeholders. The role often bridges the gap between raw data and business strategy, making teamwork and adaptability essential for success.

What is customer analytics?

Customer analytics is the process of collecting and analyzing data about customers’ behaviors, preferences, and interactions with a business. This information helps companies understand their customers better, segment their audience, and tailor products, services, and marketing strategies to meet specific needs. By leveraging customer analytics, organizations can enhance customer satisfaction, improve retention rates, and increase overall business performance. It often involves the use of data analysis tools, customer relationship management (CRM) systems, and predictive modeling to make informed decisions.

What is the difference between Customer Analytics vs Customer Data Analyst?

AspectCustomer AnalyticsCustomer Data Analyst
Primary FocusAnalyzing customer data to identify trends and insights for strategic decision-makingCollecting, cleaning, and interpreting customer data for reporting and operational purposes
Skills & CertificationsData analysis, statistical skills, knowledge of analytics tools, possibly marketing backgroundData management, SQL, Excel, basic analytics skills, often with a focus on data reporting
Work EnvironmentMarketing, business intelligence teams, often in data-driven companiesData teams, IT departments, or customer service units within organizations

Customer Analytics professionals focus on deriving strategic insights from customer data to inform marketing and business decisions. Customer Data Analysts handle data collection and reporting tasks to support operational needs. While both roles require data skills and work with customer data, Customer Analytics emphasizes strategic analysis, whereas Customer Data Analysts focus on data management and reporting.

What does a customer analytics do?

A customer analytics professional analyzes customer data to identify patterns, preferences, and behaviors that can inform marketing strategies and improve customer experience. They often use tools like SQL, Excel, and data visualization software to interpret large datasets and support business decision-making.
What are the most commonly searched types of Customer Analytics jobs in Texas? The most popular types of Customer Analytics jobs in Texas are:
What are popular job titles related to Customer Analytics jobs in Texas? For Customer Analytics jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Analytics jobs in Texas look for? The top searched job categories for Customer Analytics jobs in Texas are:
What cities in Texas are hiring for Customer Analytics jobs? Cities in Texas with the most Customer Analytics job openings:
Infographic showing various Customer Analytics job openings in Texas as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,114 per year, or $18.3 per hour.

Manager, Customer Science

American Airlines

Fort Worth, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.


American Airlines rating

8.0

Company rating: 8.0 out of 10

Based on 370 frontline employees who took The Breakroom Quiz

6th of 26 rated airlines


Job description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job
  • This job is a member of the Customer Analytics and Insights Delivery team within the Revenue organization.
  • Responsible for managing a group of analysts/data scientists who are well-versed in a variety of customer data and analytical techniques to provide meaningful data-driven customer insights to all areas of the company, including: Loyalty, Marketing, Revenue Management, Sales, Network Planning, all customer-facing work groups, and IT.
What you'll do
  • Develop strategic customer segmentations that are relevant for our commercial strategy and communicate them with the broader commercial organization
  • Help inform our long-term commercial strategy by enhancing strategic customer segmentations
  • Develop analytical frameworks to help understand customer behavior, their long their value and their retention drivers
  • Lead the design, development and implementation of advanced analytics insights and solutions that generate customer value and growth for American
  • Champion the introduction of customer frameworks and customer data into strategic commercial projects
  • Champion the adoption and correct implementation of Gen AI and Agentic AI tools and techniques that leverage customer data in the revenue organization.
  • Identify key data opportunities to enhance customer segmentation and inform data strategy teams to prioritize its generation, adoption, curation and literacy.
  • Develop and communicate customer segmentation best practices with the broader commercial organization
  • Provide the strategic leadership, collaborative coordination, and creative problem solving to mentor and manage a successful team
  • Ensure continuous upskilling and provide development opportunities for talent in the organization, and be always recruiting future leaders for the organization
  • Contribute to and drive forward a thriving team culture exemplified by personal integrity and accountability, respect and inclusiveness, collaboration, adaptability, positivity, and care for others
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • ​Bachelor’s degree in Finance, Data Analytics, Statistics, or equivalent quantitative experience
  • 5 years of experience in the customer analytics space, including data science, data management, customer engagement, customer insights, and machine learning/artificial intelligence (ML/AI)

Preferred Qualifications- Education & Prior Job Experience

  • Advanced degree, strong understanding of airline economics, experience managing a team of data analysts/data scientists with advanced quantitative skills

Skills, Licenses & Certifications

  • ​Ability to synthesize vast amounts of seemingly disparate data and translate into actionable insights
  • Ability to deliver clear and concise findings to a variety of audiences, including senior management, by integrating data from different sources
  • Ability to work effectively with multiple groups which have differing priorities
  • Understanding of customer data and customer interactions specific to the airline as well as customer behavior and customer experience management practices that are applicable to all industries
  • Ability to coach data analysts to improve their use of customer data and analytical techniques
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

What American Airlines employees say

Pay

Benefits

Hours and flexibility

Workplace

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