Experience working with marketing analytics and/or customer analytics in hospitality, travel, retail, or consulting environments REQUIRED KNOWLEDGE, SKILLS or ABILITIES • Conscientious about ...
Experience working with marketing analytics and/or customer analytics in hospitality, travel, retail, or consulting environments REQUIRED KNOWLEDGE, SKILLS or ABILITIES • Conscientious about ...
Customer & Lifecycle Analytics * Analyze customer behavior across onboarding, engagement, renewal, upsell, and win-back stages to identify growth and retention opportunities. * Translate complex ...
Quick apply
Customer & Lifecycle Analytics * Analyze customer behavior across onboarding, engagement, renewal, upsell, and win-back stages to identify growth and retention opportunities. * Translate complex ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer & Lifecycle Analytics * Analyze customer behavior across onboarding, engagement, renewal, upsell, and win-back stages to identify growth and retention opportunities. * Translate complex ...
Customer & Lifecycle Analytics * Analyze customer behavior across onboarding, engagement, renewal, upsell, and win-back stages to identify growth and retention opportunities. * Translate complex ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
Customer Analytics Senior Manager Job Location: Anywhere in USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media & Technology ...
... customer attributes.The position willleverageourindustryleading platforms toinfluence marketing strategy based onadvanced analytics and insights. * This position is required onsite 4 days per week ...
... customer attributes.The position willleverageourindustryleading platforms toinfluence marketing strategy based onadvanced analytics and insights. * This position is required onsite 4 days per week ...
Manager, Customer Analytics
Cleveland, OH · On-site
$1 - $2/hr
What You'll Do We are seeking a Manager of Data Analytics to enhance our customer insights function within a fast-growing SaaS payroll company. This role will be responsible for transforming data ...
Manager, Customer Analytics
Cleveland, OH · On-site
$1 - $2/hr
What You'll Do We are seeking a Manager of Data Analytics to enhance our customer insights function within a fast-growing SaaS payroll company. This role will be responsible for transforming data ...
Sr. Analyst, Customer Analytics
$84K - $111K/yr
Customer and Loyalty Analytics * Analyze guest and member behavior across acquisition, engagement, retention, churn risk, and lifetime value. * Measure loyalty program performance: member growth ...
Sr. Analyst, Customer Analytics
$84K - $111K/yr
Customer and Loyalty Analytics * Analyze guest and member behavior across acquisition, engagement, retention, churn risk, and lifetime value. * Measure loyalty program performance: member growth ...
Sr. Analyst, Customer Analytics
$84K - $111K/yr
Customer and Loyalty Analytics * Analyze guest and member behavior across acquisition, engagement, retention, churn risk, and lifetime value. * Measure loyalty program performance: member growth ...
Sr. Analyst, Customer Analytics
$84K - $111K/yr
Customer and Loyalty Analytics * Analyze guest and member behavior across acquisition, engagement, retention, churn risk, and lifetime value. * Measure loyalty program performance: member growth ...
Manager, Customer Analytics
Oklahoma City, OK · On-site
$1 - $2/hr
What You'll Do We are seeking a Manager of Data Analytics to enhance our customer insights function within a fast-growing SaaS payroll company. This role will be responsible for transforming data ...
Manager, Customer Analytics
Oklahoma City, OK · On-site
$1 - $2/hr
What You'll Do We are seeking a Manager of Data Analytics to enhance our customer insights function within a fast-growing SaaS payroll company. This role will be responsible for transforming data ...
Sr. Analyst, Customer Analytics
$84K - $111K/yr
Customer and Loyalty Analytics * Analyze guest and member behavior across acquisition, engagement, retention, churn risk, and lifetime value. * Measure loyalty program performance: member growth ...
Sr. Analyst, Customer Analytics
$84K - $111K/yr
Customer and Loyalty Analytics * Analyze guest and member behavior across acquisition, engagement, retention, churn risk, and lifetime value. * Measure loyalty program performance: member growth ...
Manager, Customer Analytics
Oklahoma City, OK · On-site
$1 - $2/hr
What You'll Do We are seeking a Manager of Data Analytics to enhance our customer insights function within a fast-growing SaaS payroll company. This role will be responsible for transforming data ...
Manager, Customer Analytics
Oklahoma City, OK · On-site
$1 - $2/hr
What You'll Do We are seeking a Manager of Data Analytics to enhance our customer insights function within a fast-growing SaaS payroll company. This role will be responsible for transforming data ...
Customer Analytics information
See salary details
$11.54 - $13.18
2% of jobs
$13.18 - $14.82
8% of jobs
$16.46 is the 25th percentile. Wages below this are outliers.
$14.82 - $16.46
15% of jobs
$16.46 - $18.09
21% of jobs
The median wage is $18.48 / hr.
$18.09 - $19.73
18% of jobs
$21.24 is the 75th percentile. Wages above this are outliers.
$19.73 - $21.37
13% of jobs
$21.37 - $23.01
9% of jobs
$23.01 - $24.65
7% of jobs
$24.65 - $26.29
3% of jobs
$26.29 - $27.93
2% of jobs
$27.93 - $29.57
2% of jobs
$11
$19
$29
How much do customer analytics jobs pay per hour?
As of Jun 14, 2026, the average hourly pay for customer analytics in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.
What does a customer analyst do?
A customer analyst examines customer data to identify trends, behaviors, and preferences that can inform marketing and sales strategies. They use tools like Excel, SQL, or data visualization software to analyze large datasets and generate reports for decision-making. Strong analytical skills and understanding of customer segmentation are essential for this role.
What is the role of customer analytics?
Customer analytics involves analyzing customer data to understand behaviors, preferences, and trends, helping businesses make informed decisions. Customer analytics professionals use tools like data visualization and statistical analysis to improve marketing strategies, customer retention, and sales performance.
What are the key skills and qualifications needed to thrive in Customer Analytics, and why are they important?
To thrive in Customer Analytics, you need strong analytical skills, proficiency in statistics, and a background in fields like mathematics, business, or data science. Familiarity with technical tools such as SQL, Python or R, and experience with data visualization platforms like Tableau or Power BI are typically required. Excellent communication, problem-solving, and business acumen are important soft skills for translating data insights into actionable strategies. These skills ensure you can extract meaningful customer insights, drive business decisions, and contribute to organizational growth.
How do professionals in Customer Analytics typically collaborate with marketing and product teams?
Customer Analytics professionals frequently work closely with marketing and product teams to translate data insights into actionable strategies. They often participate in cross-functional meetings, sharing findings from customer behavior analyses to help refine marketing campaigns or inform product enhancements. This collaboration requires strong communication skills, as they must present complex data in a way that is accessible to non-technical stakeholders. The role often bridges the gap between raw data and business strategy, making teamwork and adaptability essential for success.
Is 40 too late for data science?
Customer Analytics roles often value skills and experience over age, and many professionals transition into data science at various stages of their careers. Learning relevant tools like SQL, Python, or R and gaining certifications can help improve prospects regardless of age, making 40 not necessarily too late to pursue a data science career.
What is customer analytics?
Customer analytics is the process of collecting and analyzing data about customers’ behaviors, preferences, and interactions with a business. This information helps companies understand their customers better, segment their audience, and tailor products, services, and marketing strategies to meet specific needs. By leveraging customer analytics, organizations can enhance customer satisfaction, improve retention rates, and increase overall business performance. It often involves the use of data analysis tools, customer relationship management (CRM) systems, and predictive modeling to make informed decisions.
What is the difference between Customer Analytics vs Customer Data Analyst?
| Aspect | Customer Analytics | Customer Data Analyst |
|---|---|---|
| Primary Focus | Analyzing customer data to identify trends and insights for strategic decision-making | Collecting, cleaning, and interpreting customer data for reporting and operational purposes |
| Skills & Certifications | Data analysis, statistical skills, knowledge of analytics tools, possibly marketing background | Data management, SQL, Excel, basic analytics skills, often with a focus on data reporting |
| Work Environment | Marketing, business intelligence teams, often in data-driven companies | Data teams, IT departments, or customer service units within organizations |
Customer Analytics professionals focus on deriving strategic insights from customer data to inform marketing and business decisions. Customer Data Analysts handle data collection and reporting tasks to support operational needs. While both roles require data skills and work with customer data, Customer Analytics emphasizes strategic analysis, whereas Customer Data Analysts focus on data management and reporting.
Is a data analyst a high salary?
Data analysts, including those in customer analytics, typically earn competitive salaries that vary by experience, location, and industry. Entry-level positions may start lower, but experienced analysts with skills in SQL, Excel, and data visualization tools often earn higher wages, making it a financially rewarding career for many professionals.
More about Customer Analytics jobs
What cities are hiring for Customer Analytics jobs? Cities with the most Customer Analytics job openings:
What are the most commonly searched types of Customer Analytics jobs? The most popular types of Customer Analytics jobs are:
What states have the most Customer Analytics jobs? States with the most job openings for Customer Analytics jobs include:
What job categories do people searching Customer Analytics jobs look for? The top searched job categories for Customer Analytics jobs are:
Inspire Brands rating
5.8
Based on 56 frontline employees who took The Breakroom Quiz
30th of 103 rated fast food restaurants
Job description
The purpose of this position is to empower data-driven strategic decision making by turning large data into actionable insights. Partnering with our data, product, and marketing functions, this role will manage the analysis and vision for our multi-million-dollar loyalty / personalized customer marketing efforts. This position will build and manage the ability to target our guests with personalized communications and offers and to analyze the performance of those offers. They will also be responsible for a more holistic view of loyalty program performance and the analysis of broader offer initiatives. This role is integral in driving forward our investment in a proprietary personalization function to improve both the infrastructure and individual audience targeting over 200 million consumers and households containing thousands of customer attributes. The position will leverage our industry leading platforms to influence marketing strategy based on advanced analytics and insights.
* This position is required onsite 4 days per week, typically Monday through Thursday
RESPONSIBILITIES
• Customer Lifecycle Reporting and Analysis - manage the automated customer reporting platform and perform ad hoc analysis on a suite of KPI's, including customer lifecycle (New, Reactivated, Retained, Churn) and strength of customer (Recency, Frequency, Monetary, Clumpiness) segmentation methodologies
• Loyalty Data Analysis - analyze loyalty and offer data to optimize and measure digital business performance across a variety of standard business reports and ad-hoc requests regarding specific loyalty or offer behavior
• Analyze customer-level data to understand customer behavior and trends to provide strategic recommendations on ways to optimize and refine promotional activity
EDUCATION QUALIFICATIONS
Minimum: 4 yr degree in Analytics, Mathematics, Engineering, Physics, Quantitative Economics or other relevant discipline required
EXPERIENCE QUALIFICATIONS
• 2+ years of data analysis experience using SQL, R, python, and / or other advanced statistical techniques
• 2+ years of reporting and dashboarding experience using Tableau, Power BI, and / or other visualization software
• 1+ years of experience with marketing analytics and/or customer analytics (loyalty and lifecycle concepts). Experience working with marketing analytics and/or customer analytics in hospitality, travel, retail, or consulting environments
REQUIRED KNOWLEDGE, SKILLS or ABILITIES
• Conscientious about meeting project deadlines
• Excellent oral and written communication skills
• Personal integrity, humility, an appreciation for the power of true teamwork, and a sense of humor
• Passion for the restaurant industry and desire to train in our restaurants to learn operations. A strong desire to help shape the future at Inspire Brands
• Self-starter personality who can operate with minimal supervision
• Ability to travel up to 5% of the time
Preferred:
• Experience with Snowflake database syntax and best practices
• Advanced SQL / Excel skills
• Experience creating and maintaining routines and tasks to manipulate raw data to support automated dashboarding in Tableau/PowerBI or other business intelligence software
• Experience working with test & control group design to measure campaign effectiveness with statistical significance
• Experience working with multi-channel campaign engagement or marketing data sets
Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.
We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.
* This position is required onsite 4 days per week, typically Monday through Thursday
RESPONSIBILITIES
• Customer Lifecycle Reporting and Analysis - manage the automated customer reporting platform and perform ad hoc analysis on a suite of KPI's, including customer lifecycle (New, Reactivated, Retained, Churn) and strength of customer (Recency, Frequency, Monetary, Clumpiness) segmentation methodologies
• Loyalty Data Analysis - analyze loyalty and offer data to optimize and measure digital business performance across a variety of standard business reports and ad-hoc requests regarding specific loyalty or offer behavior
• Analyze customer-level data to understand customer behavior and trends to provide strategic recommendations on ways to optimize and refine promotional activity
EDUCATION QUALIFICATIONS
Minimum: 4 yr degree in Analytics, Mathematics, Engineering, Physics, Quantitative Economics or other relevant discipline required
EXPERIENCE QUALIFICATIONS
• 2+ years of data analysis experience using SQL, R, python, and / or other advanced statistical techniques
• 2+ years of reporting and dashboarding experience using Tableau, Power BI, and / or other visualization software
• 1+ years of experience with marketing analytics and/or customer analytics (loyalty and lifecycle concepts). Experience working with marketing analytics and/or customer analytics in hospitality, travel, retail, or consulting environments
REQUIRED KNOWLEDGE, SKILLS or ABILITIES
• Conscientious about meeting project deadlines
• Excellent oral and written communication skills
• Personal integrity, humility, an appreciation for the power of true teamwork, and a sense of humor
• Passion for the restaurant industry and desire to train in our restaurants to learn operations. A strong desire to help shape the future at Inspire Brands
• Self-starter personality who can operate with minimal supervision
• Ability to travel up to 5% of the time
Preferred:
• Experience with Snowflake database syntax and best practices
• Advanced SQL / Excel skills
• Experience creating and maintaining routines and tasks to manipulate raw data to support automated dashboarding in Tableau/PowerBI or other business intelligence software
• Experience working with test & control group design to measure campaign effectiveness with statistical significance
• Experience working with multi-channel campaign engagement or marketing data sets
Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.
We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.
What Inspire Brands employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Inspire Brands
Sourced by ZipRecruiter
Inspire Brands Inc., located in Atlanta, GA, United States, operates in the foodservice industry as a multi-brand restaurant company, making it among the biggest restaurant companies globally. Their portfolio includes well-known restaurant brands such as Arby's, Buffalo Wild Wings, Sonic, and Jimmy John's, reflecting their commitment to innovation and quality. Founded in 2018 as a result of a consolidation of various restaurant brands under one corporate umbrella, Inspire Brands was formed with a vision to invigorate excellent brands and supercharge their long-term growth.
Industry
Food services and drinking places
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US
Year founded
2018