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Customer Analytics Manager Jobs (NOW HIRING)

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Customer Analytic Manager

Los Angeles, CA

Customer Analytics Manager Job Location: Anywhere in USA, Los Angeles, California, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

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Customer Analytic Manager

San Diego, CA

Customer Analytics Manager Job Location: Anywhere in USA, San Diego, California, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

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Customer Analytic Manager

Columbus, OH · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Columbus, OH, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

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Customer Analytic Manager

Philadelphia, PA

Job Title: Customer Analytics Manager Job Location: Anywhere in USA, Philadelphia, PA, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

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Customer Analytic Manager

Tallahassee, FL · On-site

Job Title: Customer Analytics Manager Job Location: Anywhere in USA, Tallahassee, FL, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

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Customer Analytic Manager

Chicago, IL · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Chicago, IL, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

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Customer Analytic Manager

Wilmington, DE · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Wilmington, Delaware, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

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Customer Analytic Manager

Minneapolis, MN

Job Title: Customer Analytics Manager Job Location: Anywhere in USA, Minneapolis, MN, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

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Customer Analytic Manager

Saint Louis, MO · On-site

Customer Analytics Manager Job Location: Anywhere in USA, St Louis, MO, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

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Customer Analytic Manager

San Francisco, CA · On-site

Customer Analytics Manager Job Location: Anywhere in USA, San Francisco, California, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

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Customer Analytic Manager

Irving, TX · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Irving, TX, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

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Customer Analytic Manager

Houston, TX

Customer Analytics Manager Job Location: Anywhere in USA, Houston, TX, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

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Customer Analytic Manager

Albany, NY

Customer Analytics Manager Job Location: Anywhere in USA, Albany, NY, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

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Customer Analytic Manager

Indianapolis, IN

Job Title: Customer Analytics Manager Job Location: Anywhere in USA, Indianapolis, IN, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

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Customer Analytic Manager

Boston, MA · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Boston, MA, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

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Customer Analytic Manager

Seattle, WA

Customer Analytics Manager Job Location: Anywhere in USA, Seattle, WA, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

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Customer Analytic Manager

Columbia, SC · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Columbia, SC, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

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Customer Analytic Manager

Milwaukee, WI

Customer Analytics Manager Job Location: Anywhere in USA, Milwaukee, WI, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

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Customer Analytic Manager

Detroit, MI

Customer Analytics Manager Job Location: Anywhere in USA, Detroit, MI, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

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Customer Analytics Manager information

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$24.5K

$58K

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How much do customer analytics manager jobs pay per year?

As of Jun 22, 2026, the average yearly pay for customer analytics manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a Customer Analytics Manager do?

A Customer Analytics Manager is responsible for analyzing customer data to provide insights that help businesses improve their products, services, and customer experiences. They use various data analysis tools and techniques to identify trends, customer behaviors, and preferences. Their work helps companies make data-driven decisions related to marketing, sales, and customer service. Customer Analytics Managers often collaborate with other departments to develop strategies that increase customer satisfaction and loyalty.

How does a Customer Analytics Manager typically collaborate with marketing and product teams?

Customer Analytics Managers work closely with marketing and product teams to translate data-driven insights into actionable strategies. They often participate in cross-functional meetings, provide reports on customer behaviors, and advise on segmentation, targeting, and campaign effectiveness. By sharing findings and recommendations, they help shape customer engagement initiatives and inform product development decisions, ensuring that both teams are aligned around measurable goals and customer needs.

What are the key skills and qualifications needed to thrive as a Customer Analytics Manager, and why are they important?

To thrive as a Customer Analytics Manager, you need strong analytical abilities, a background in statistics or data science, experience with customer behavior analysis, and typically a relevant degree. Familiarity with data visualization tools (such as Tableau or Power BI), CRM systems, SQL, and statistical software like R or Python is crucial. Excellent communication, problem-solving, and stakeholder management skills help translate data insights into actionable business strategies. These competencies enable you to drive customer-centric decisions and maximize business growth through data-driven insights.
More about Customer Analytics Manager jobs
What cities are hiring for Customer Analytics Manager jobs? Cities with the most Customer Analytics Manager job openings:
What are the most commonly searched types of Customer Analytics jobs? The most popular types of Customer Analytics jobs are:
What states have the most Customer Analytics Manager jobs? States with the most job openings for Customer Analytics Manager jobs include:
Customer Analytics Manager jobs near you
Infographic showing various Customer Analytics Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Analytics Manager

Southern California Edison (SCE)

Irwindale, CA • On-site

$143K - $215K/yr

Full-time

Posted 7 days ago

Job description

Join the Clean Energy Revolution
Become Customer Analytics Manager at Southern California Edison (SCE) and build a better tomorrow. In this job, you will lead a client-facing analytics delivery function to deliver timely, high-quality data, reporting, and insights that improve customer experience, support operational decision-making, and ensure compliance with regulatory requirements.
As Customer Analytics Manager, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
Responsibilities
  • Performs general analytics and statistical modeling on existing data sets in various areas of the business.
  • Supervises teams that gather relevant data from various sources, such as databases, spreadsheets, APIs, or data warehouses; ensures data integrity by cleaning and preprocessing it to remove errors, inconsistencies, or missing values that could affect the accuracy of the analysis.
  • Uses statistical and analytical techniques to explore and examine the data; applies various methods like descriptive statistics, data mining, predictive modeling, and machine learning algorithms to identify patterns, relationships, and trends within the data.
  • Transforms complex data into visual representations such as charts, graphs, and dashboards; provides a clear and concise way to present insights and findings to stakeholders, enabling them to understand the information easily and make data-driven decisions.
  • Creates reports and summaries that effectively communicate analysis and findings to non-technical audiences; includes key metrics, data visualizations, and actionable recommendations to help stakeholders understand the implications of the data and make informed decisions.
  • Derives actionable insights from the data analysis process; interprets results and understands the business context to provide valuable insights that drive strategic decision-making, optimize processes, improve performance, and identify opportunities for growth.
  • Monitors data quality, tracks performance metrics, and analyzes new data continuously to ensure that insights remain relevant and accurate over time; evaluates and improves data analytics methodologies and processes to enhance efficiency and effectiveness.
  • Works closely with cross-functional teams, including data scientists, business analysts, and stakeholders from different departments; collaborates to define analytical objectives, align data analysis with business needs, and communicate insights effectively.
  • Oversees the data analytics team, providing guidance, mentoring, and support to ensure high performance and professional growth; fosters a collaborative and innovative team environment that encourages continuous learning and development.
  • A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

Minimum Qualifications
  • Five or more years of combined experience performing or supervising the Data Analysis function.

Preferred Qualifications
  • Master's degree in analytics, engineering, statistics, computer science, economics, business, or a related quantitative field.
  • Demonstrated hands-on experience in analytics delivery, including personally developing, reviewing, and optimizing queries, models, and dashboards, while effectively balancing leadership responsibilities with technical contribution.
  • Experience leveraging generative AI-assisted coding tools to improve code quality and performance, accelerate query development, and enhance analytics team productivity while adhering to data governance and security standards.
  • Experience managing analytics or reporting operations in a regulated industry, such as electric utilities.
  • Demonstrated experience establishing, monitoring, and reporting on service level agreements (SLAs), key performance indicators (KPIs), and operational metrics.
  • Experience negotiating scope, priorities, and delivery timelines with clients or stakeholders in a resource-constrained environment.
  • Experience overseeing analytics delivery platforms and tools (e.g., SQL-based reporting, data warehouses, cloud analytics platforms).

Additional Information
  • This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
  • Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
  • Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
  • The primary work location for this position is Irwindale, CA. However, the successful candidate may also be asked to work for an extended amount of time at (alternate work location).
  • Relocation may apply to this position.

About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

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