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Customer Analytics Manager Jobs in Lee, MA (NOW HIRING)

Taco Bell

Area Coach

Hudson, NY · On-site

$75K/yr

... customers are viewing your restaurants through scheduled visits and detailed analysis (VOC and CORE ... Background checks are run on all management employees

Hospitality Restaurant Group

Area Coach

Pittsfield, MA · On-site

$75K/yr

... customers are viewing your restaurants through scheduled visits and detailed analysis (VOC and CORE ... Background checks are run on all management employees Salary Description $75,000 / year

Taco Bell

Area Coach

Pittsfield, MA · On-site

$75K/yr

... customers are viewing your restaurants through scheduled visits and detailed analysis (VOC and CORE ... Background checks are run on all management employees

Hospitality Restaurant Group

Area Coach

Hudson, NY · On-site

$75K/yr

... customers are viewing your restaurants through scheduled visits and detailed analysis (VOC and CORE ... Background checks are run on all management employees Salary Description $75,000 / year

Williams College

Senior CRM Developer

Williamstown, MA · On-site

As a Senior CRM Developer, you will play a key role in evolving a rapidly growing ecosystem of ... Lead troubleshooting and root cause analysis for complex system issues, ensuring reliability and ...

Ducommun

Program Management Analyst

Coxsackie, NY · On-site

Program Management Analyst The Program Management Analyst, under the supervision of theProgram ... Supports Program Manager in execution of Customer Surveys and gathering Customer Feedback.

Ducommun

Program Management Analyst

Coxsackie, NY · On-site

Program Management Analyst The Program Management Analyst, under the supervision of theProgram ... Supports Program Manager in execution of Customer Surveys and gathering Customer Feedback.

Ducommun

Program Management Analyst

Coxsackie, NY · On-site

$52K - $64K/yr

Program Management Analyst The Program Management Analyst, under the supervision of theProgram ... Supports Program Manager in execution of Customer Surveys and gathering Customer Feedback.

Jbhunt

Manager Trainee

Schodack Landing, NY · On-site

$46K - $57K/yr

... customer specific reporting and financial analysis through face-to-face interactions at customer location Gain knowledge on how to manage inventory, assets, customer pools and/or assignment of ...

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Customer Analytics Manager information

See Lee, MA salary details

$26.3K

$62.4K

$108.6K

How much do customer analytics manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer analytics manager in Lee, MA is $62,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,100.00 and $75,300.00 per year, depending on experience, location, and employer.

What does a customer analytics manager do?

A Customer Analytics Manager is responsible for analyzing customer data to provide insights that help businesses improve their products, services, and customer experiences. They use various data analysis tools and techniques to identify trends, customer behaviors, and preferences. Their work helps companies make data-driven decisions related to marketing, sales, and customer service. Customer Analytics Managers often collaborate with other departments to develop strategies that increase customer satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a customer analytics manager, and why are they important?

To thrive as a Customer Analytics Manager, you need strong analytical abilities, a background in statistics or data science, experience with customer behavior analysis, and typically a relevant degree. Familiarity with data visualization tools (such as Tableau or Power BI), CRM systems, SQL, and statistical software like R or Python is crucial. Excellent communication, problem-solving, and stakeholder management skills help translate data insights into actionable business strategies. These competencies enable you to drive customer-centric decisions and maximize business growth through data-driven insights.

How does a customer analytics manager typically collaborate with marketing and product teams?

Customer Analytics Managers work closely with marketing and product teams to translate data-driven insights into actionable strategies. They often participate in cross-functional meetings, provide reports on customer behaviors, and advise on segmentation, targeting, and campaign effectiveness. By sharing findings and recommendations, they help shape customer engagement initiatives and inform product development decisions, ensuring that both teams are aligned around measurable goals and customer needs.

What cities near Lee, MA are hiring for Customer Analytics Manager jobs?

Cities near Lee, MA with the most Customer Analytics Manager job openings:

Customer Analytics Manager jobs near you
Infographic showing various Customer Analytics Manager job openings in Lee, MA as of August 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $62,365 per year, or $30 per hour.

Staff Product Manager, Newsource

Warner Bros. Discovery

Hudson, NY • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 12 days ago

Warner Bros. Discovery rating

8.1

Company rating: 8.1 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

20th of 78 rated media

Job description

Welcome to Warner Bros. Discovery... the stuff dreams are made of.
Who We Are...
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.
To see what it's like to work at CNN, follow @WBDLife on Instagram and X!
Your New Role...
The Staff Product Manager is responsible for CNN Newsource; the ideal candidate is able to envision our offering standing out amongst news agencies not by competing on the same terms as the wire services, but by building a fundamentally better product experience anchored in video and driven by deep understanding of what our partners need. This role is about turning that vision, grounded in deep user and business understanding, into a product strategy, a roadmap, and measurable business results.
CNN Newsource is CNN's B2B content syndication service, partnering with 1,000+ news organizations to deliver video, text, and photo content across platforms. Leveraging CNN's global newsgathering, 24/7 distribution, and leading video capabilities, this role focuses on improving how partners discover, access, and use content-making it easier to integrate into workflows and better understand audience engagement.
Your Role Accountabilities...
  • Own the product vision, strategy, goals, and roadmap for the digital experience that CNN Newsource delivers to its partner network.

  • Identify and prioritize product investments based on customer impact and business value, and develop data-informed recommendations on where to increase or decrease investment.

  • Build your knowledge and intuition to be an authority on the voice of the customer, starting with internal stakeholders and then branching out to select direct relationships with affiliate stations and local news partners to deeply understand workflows and needs.

  • Translate user insights into actionable product requirements and investment recommendations that connect partner needs to platform decisions.

  • Partner with engineering and design to define, build, and ship product improvements with a consistent and high-quality delivery cadence.

  • Define success metrics, ensure tracking is in place, and use data to validate impact, inform iteration, and communicate results to leadership.

  • Leverage AI tools to accelerate product management workflows and evaluate where AI can meaningfully improve the team's speed and quality of output.

  • Work across engineering, editorial, sales, and business development teams to ensure product investments are aligned with broader Newsource strategy and revenue goals.

  • Effectively influence executive audiences with compelling presentations, plans, and results. Contribute to up-leveling the broader product organization through mentorship and sharing best practices.

Qualifications & Experience...
Required
  • 8+ years of product management experience with a track record of owning product strategy, goals, metrics, and execution for a strategic product.

  • Demonstrated ability to operate in environments with moderate complexity and moderate ambiguity, defining customer, strategy, and roadmap with limited guidance.

  • Technical aptitude with content management systems (CMS), media asset management (MAM) systems, customer relationship management (CRM) systems, integrations, and search technologies.

  • Experience translating user research and behavioral data into product strategy and prioritized roadmaps.

  • Strong written and oral communication skills; ability to produce product artifacts that are used as examples of quality work.

  • Comfort working with dedicated engineering and design teams to ship product at a consistent cadence.

Preferred
  • Experience with B2B platform products, particularly those serving media, publishing, or content distribution customers.

  • Familiarity with the news agency landscape, affiliate/syndication models, or local news operations.

  • Experience using AI-assisted tools (e.g., for prototyping, data analysis, content generation, or workflow automation) to increase the velocity and quality of product work.

  • Background in product-led growth, especially in marketplace business models.

  • Experience in establishing customer analytics and engagement measurement.

  • Familiarity with A/B testing methodologies, user experience research, and iterative product development practices.

How We Get Things Done...
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $129,500.00 - $240,500.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.

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