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Customer Analytics Intern Jobs (NOW HIRING)

FedPoint

Claims Intern

Portsmouth, NH

... customer experience improvements. What You'll Be Doing As a Claims Data Analytics Intern, you will ... perform data analysis and trend identification to support one or more of the following initiatives:

New

EnerSys

AI Supplier Risk Analytics Intern

Reading, PA

We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... The intern will collaborate with Supplier Quality, Supply Chain, and Data teams to analyze supplier ...

Werfen

Data Analytics Intern

Norcross, GA · On-site

... customers, and our dedication to innovation and quality. We're passionate about providing health ... Overview Job Summary We are seeking a highly motivated Data Analytics Scientist/Intern to support ...

EnerSys

AI Supplier Risk Analytics Intern

Reading, PA · On-site

We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... The intern will collaborate with Supplier Quality, Supply Chain, and Data teams to analyze supplier ...

Go! Retail Group

Financial Analytics Intern

Austin, TX · On-site

$17.50 - $23/hr

Retail Group is about bringing joy to our customers. The process to get there should be fun and ... The full-time Financial Analytics Intern role supporting the Chairman of the Board combines ...

Go! Retail Group

Financial Analytics Intern

Austin, TX

$17.50 - $23/hr

Retail Group is about bringing joy to our customers. The process to get there should be fun and ... The full-time Financial Analytics Intern role supporting the Chairman of the Board combines ...

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Customer Analytics Intern information

What are the key skills and qualifications needed to thrive as a Customer Analytics Intern, and why are they important?

To thrive as a Customer Analytics Intern, you need a solid grounding in data analysis, statistics, and business fundamentals, often supported by coursework in analytics or a related field. Familiarity with data analysis tools like Excel, SQL, Python, and visualization platforms such as Tableau is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help interns present actionable insights and collaborate with teams. These skills are crucial for translating complex data into strategic recommendations that drive customer-focused business decisions.

What types of projects and responsibilities can a Customer Analytics Intern expect during their internship?

As a Customer Analytics Intern, you can expect to work on projects that involve collecting, cleaning, and analyzing customer data to uncover insights about behavior and preferences. Typical responsibilities include assisting with data visualization, preparing reports for business stakeholders, and supporting larger analytics initiatives such as customer segmentation or campaign analysis. Interns often collaborate with marketing, sales, and product teams to translate data findings into actionable recommendations. This role provides hands-on exposure to industry-standard analytics tools, offering a strong foundation for a career in data analytics or customer insights.

What does a Customer Analytics Intern do?

A Customer Analytics Intern supports the analysis of customer data to help businesses understand customer behaviors, preferences, and trends. They often use tools like Excel, SQL, or data visualization software to prepare reports and generate insights that inform marketing, sales, and product strategies. Their work may involve data cleaning, conducting basic statistical analysis, and presenting findings to the team. This role provides practical experience in data analysis and business decision-making.

What is the difference between Customer Analytics Intern vs Data Analyst Intern?

AspectCustomer Analytics InternData Analyst Intern
Required CredentialsTypically pursuing or recent graduate in marketing, business, or analyticsOften pursuing or recent graduate in statistics, mathematics, or data science
Work EnvironmentCustomer-focused teams, marketing, sales, or product departmentsData-focused teams, IT, or analytics departments
Industry UsageRetail, e-commerce, finance, and consumer servicesTechnology, finance, healthcare, and consulting
Search & Comparison IntentUnderstanding roles in customer insights and marketing analyticsUnderstanding roles in data analysis and reporting

The Customer Analytics Intern focuses on analyzing customer data to improve marketing strategies and customer experience, often working closely with marketing teams. In contrast, the Data Analyst Intern handles broader data sets across various departments, emphasizing data processing, visualization, and reporting. Both roles require analytical skills but differ in their focus areas and industry applications.

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What are the most commonly searched types of Customer Analytics jobs? The most popular types of Customer Analytics jobs are:
What states have the most Customer Analytics Intern jobs? States with the most job openings for Customer Analytics Intern jobs include:
What job categories do people searching Customer Analytics Intern jobs look for? The top searched job categories for Customer Analytics Intern jobs are:
Customer Analytics Intern jobs near you
Infographic showing various Customer Analytics Intern job openings in the United States as of May 2026, with employment types broken down into 5% Full Time, and 95% Part Time. Highlights an 50% Physical, 25% Hybrid, and 25% Remote job distribution.
Claims Intern

Claims Intern

FedPoint

Portsmouth, NH

Internship

Posted 2 days ago

FedPoint rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

85th of 184 rated software companies

Job description

Help Shape the Future of Claims Processing

At FEDPOINT, we are transforming the future of claims operations through data-driven decision making and automation. We are seeking a highly analytical and detail-oriented Claims Data Analytics Intern to support strategic initiatives focused on straight-through processing and operational efficiency.

This internship offers a unique opportunity to work with real claims and service data, uncover trends, and provide insights that directly influence business decisions and customer experience improvements.

What You’ll Be Doing

As a Claims Data Analytics Intern, you will perform data analysis and trend identification to support one or more of the following initiatives:

  • Auto adjudication justification and opportunity analysis
  • Invoice arrival pattern analysis by provider
  • Evaluation of invoice submission methods (web vs. traditional) and their impact on Customer Service inbound call types and frequency
  • Identification of IVR self-service opportunities through claims and call trend analysis
  • Duplicate invoice trend analysis and reporting

You will work closely with Claims Operations and business stakeholders to analyze data related to invoice submission, payment processing, and service interactions.

Why This Role Matters

As FEDPOINT continues moving toward straight-through processing, understanding invoice submission and processing trends is critical to evaluating ROI and operational opportunities.

Currently, the Claims team does not have dedicated resources to perform deep-dive analysis across arrival, payment, and service datasets. The insights and reporting developed through this internship will serve as a foundation for validating assumptions, improving efficiencies, and supporting future automation strategies.

What We’re Looking For
  • Strong analytical and problem-solving skills
  • Interest in data analytics, operations, or business intelligence
  • Experience with Excel, SQL, Power BI, Tableau, or similar analytical tools preferred
  • Ability to interpret trends and communicate findings clearly
  • Attention to detail and intellectual curiosity
  • Pursuing a degree in Data Analytics, Business, Finance, Statistics, Information Systems, or a related field
What You’ll Gain
  • Hands-on experience working with operational and claims data
  • Exposure to automation and process improvement initiatives
  • Opportunities to present findings to business leaders
  • Experience supporting strategic operational decisions
  • Real-world analytics experience in a fast-paced business environment

Join FEDPOINT and help drive smarter, faster, and more efficient claims operations through data and innovation.

Why Join Us?

At FedPoint, our mission is to create and deliver world-class benefits experiences for our customers, clients, and business partners.

We offer a dynamic work environment where innovation and collaboration are encouraged. You'll have the opportunity to make a significant impact while honing your skills and advancing your career.

All offers of employment with FedPoint are conditional upon satisfactory completion of a pre-employment background check.

FedPoint is an equal opportunity employer as to all protected groups under applicable federal, state and local laws, including protected veterans and individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call (603) 433-4500. Equal Employment Opportunity (EEO) Poster Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act Poster

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