In this role, our intern will participate in rotations with focus areas: Customer Support, Product ... Use various applications to analyze source system data and identify data quality issues and ...
In this role, our intern will participate in rotations with focus areas: Customer Support, Product ... Use various applications to analyze source system data and identify data quality issues and ...
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... customer focus to the business. Dare to bring your unique perspective? At Novogradac, we value ... Position Summary The Junior Analyst Intern position is responsible for performing multifamily real ...
Real Estate Analyst Intern
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... customer focus to the business. Dare to bring your unique perspective? At Novogradac, we value ... Position Summary The Junior Analyst Intern position is responsible for performing multifamily real ...
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... strong analytical skills which are crucial for processing donations, managing payables, and ... A customer-centric mindset will further enhance the intern's ability to collaborate effectively ...
Accounting & Finance Intern
$15 - $19/hr
... strong analytical skills which are crucial for processing donations, managing payables, and ... A customer-centric mindset will further enhance the intern's ability to collaborate effectively ...
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... strong analytical skills which are crucial for processing donations, managing payables, and ... A customer-centric mindset will further enhance the intern's ability to collaborate effectively ...
Accounting & Finance Intern
Grove City, OH · On-site
$20/hr
... strong analytical skills which are crucial for processing donations, managing payables, and ... A customer-centric mindset will further enhance the intern's ability to collaborate effectively ...
Accounting & Finance Intern
Grove City, OH · On-site
$20/hr
... strong analytical skills which are crucial for processing donations, managing payables, and ... A customer-centric mindset will further enhance the intern's ability to collaborate effectively ...
Quick apply
Accounting & Finance Intern
Grove City, OH · On-site
$20/hr
... strong analytical skills which are crucial for processing donations, managing payables, and ... A customer-centric mindset will further enhance the intern's ability to collaborate effectively ...
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$95K - $112K/yr
As a Digital Analyst Intern, you'll work alongside a talented team focused on enhancing the digital experience for customers worldwide by analyzing data and documenting system workflows that power ...
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$95K - $112K/yr
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Provide assistance in design risk analysis (DFMEA), verification planning, and quality inspections ... Customer and Supplier Relationship Management Relocation Some of these positions offer relocation ...
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... of patients and customers upon graduation in states that offer Intern Pharmacist Licenses ... Problem Solving - ability to analyze causes and solve problems at both a strategic and functional ...
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$1/hr
INTERN * Company: Green Public Insurance Adjusting Location: Columbus, Ohio Compensation: Unpaid ... Prior experience as an office assistant or in a customer service role; experience in insurance or a ...
Quick apply
Insurance Claims Office Intern
Columbus, OH · On-site
$1/hr
INTERN * Company: Green Public Insurance Adjusting Location: Columbus, Ohio Compensation: Unpaid ... Prior experience as an office assistant or in a customer service role; experience in insurance or a ...
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We are all united in delivering the best experience for our customers. We work together each day to ... Competencies Accuracy and Attention to Detail, Analytical Thinking, Effective Communications ...
Asset Management Group Undergraduate Intern
$14.50 - $19.25/hr
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Columbus, OH · On-site
$20/hr
Energy Efficiency Intern Go Sustainable Energy, LLC is seeking full-time paid interns for Spring ... analysis to estimate electric system costs and customer impacts or draft memorandums with key ...
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Energy Efficiency- Intern
Columbus, OH · On-site
$20/hr
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... quality analyses, evaluate technologies, gather plant operations information, troubleshoot ... Learn and use digital tools to enhance customer experience, team and client collaboration, and ...
Water Engineer Co-op/Intern
$16 - $20.75/hr
... quality analyses, evaluate technologies, gather plant operations information, troubleshoot ... Learn and use digital tools to enhance customer experience, team and client collaboration, and ...
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Columbus, OH · On-site
$14.50 - $19.25/hr
We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on ... Social analytics: track and report on post performance to inform what the team creates next.
Communications Intern
Columbus, OH · On-site
$14.50 - $19.25/hr
We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on ... Social analytics: track and report on post performance to inform what the team creates next.
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Columbus, OH · On-site
$14.50 - $19.25/hr
We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on ... Social analytics: track and report on post performance to inform what the team creates next.
Quick apply
Communications Intern
Columbus, OH · On-site
$14.50 - $19.25/hr
We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on ... Social analytics: track and report on post performance to inform what the team creates next.
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$18/hr
Update CRM records as needed * Assist with the development of pitch decks, capabilities ... Build competitive agency analyses * Participate in internal meetings and provide support such as ...
New Business Intern
Columbus, OH · On-site
$18/hr
Update CRM records as needed * Assist with the development of pitch decks, capabilities ... Build competitive agency analyses * Participate in internal meetings and provide support such as ...
Communications Intern
$14.50 - $19.25/hr
We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on ... Social analytics: track and report on post performance to inform what the team creates next.
Communications Intern
$14.50 - $19.25/hr
We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on ... Social analytics: track and report on post performance to inform what the team creates next.
Customer Analytics Intern information

$22 - $25/hr
Part-time
Posted 12 days ago
Harris Computer rating
8.5
Based on 10 frontline employees who took The Breakroom Quiz
78th of 242 rated software companies
Job description
eScholar Customer Support is looking for an exceptional talent to become our Customer Support/ Customer Success Intern. In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success .
What your impact will be:
- Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound understanding of eScholar products, customers, and internal operating processes.
- Provide technical support to eScholar customers and help manage incoming support issues through eScholar's incident management system.
- Identify opportunities to enhance incident intake, issue tracking, reporting, knowledge capture, and workflow efficiency within the incident management system.
- Participate in testing and continuous improvement efforts related to support processes, service workflows, and internal tools.
- Experiment with AI-enabled tools and automation to improve reporting, knowledge management, issue triage, and team productivity.
- Support Customer Success and account management activities such as preparing customer materials, tracking follow-up items, monitoring customer engagement, and helping coordinate internal and customer-facing actions.
- Participate in customer success planning activities, including account reviews, adoption discussions, issue follow-up, and cross-functional coordination to support customer outcomes.
- Participate in functional and technical design sessions.
- Gather end-user requirements for data pipelines, reporting, and operational improvements.
- Use various applications to analyze source system data and identify data quality issues and anomalies that must be corrected and/or handled in ETL routines.
What we are looking for:
- Proficient in SQL
- Experience with AWS Quicksight, Microsoft Power BI, Tableau, and others.
- Experience with Python and other programming languages
- Experience with AWS or Azure cloud-hosted applications
- Experience or strong interest in AI-enabled productivity tools, support operations, process improvement, and customer success/account management functions.
- Experience with version control and functional testing
- Experience with SQL Server, Postgres and Oracle
- Experience creating technical documentation
- Some prior experience with the education sector through internships
What will help you stand out:
- Curiosity about AI tools and automation, and an interest in applying them to improve workflows, reporting, and customer experience
- Interest in support operations, incident management, and continuous process improvement
- Strong analytical and problem-solving skills, with the ability to turn data and feedback into actionable insights
- Interest in customer success and account support, including customer follow-up, engagement tracking, and cross-functional coordination
- Attention to detail and strong verbal and written communication skills
- Ability to work collaboratively and independently
- Pursuing a BA/BS degree in Computer Science or a related field
Pay rate: $22.00 - $25.00 USD per hour
What Harris Computer employees say
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Benefits
Hours and flexibility
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About Harris Computer Systems
Sourced by ZipRecruiter
Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.
Industry
Accounting services
Company size
1,001 - 5,000 Employees
Headquarters location
Ottawa, ON, CA