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Customer Advisor Jobs in Ohio (NOW HIRING)

Aaron's

Customer Accounts Advisor

Akron, OH · On-site

$13.25 - $14/hr

Customer Accounts Advisor The salary range for this role is $13.25 to $14.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

VIOCF

Customer Service Advisor

Middletown, OH · On-site

Customer Service Advisor Geared for the Driven At Miami Oil Company, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by ...

VIOCF

Customer Service Advisor

Mason, OH · On-site

Customer Service Advisor Geared for the Driven At Miami Oil Company, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by ...

Valvoline

Customer Service Advisor

Mason, OH · On-site

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

VIOC

Customer Service Advisor

Mason, OH · On-site

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

Valvoline

Customer Service Advisor

Middletown, OH · On-site

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

Valvoline

Customer Service Advisor

Mason, OH · On-site

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

Valvoline

Customer Service Advisor

Middletown, OH · On-site

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

VIOC

Customer Service Advisor

Middletown, OH

What you'll do As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our ...

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Showing results 21-40

All JobsCustomer Advisor JobsCustomer Advisor Jobs in Ohio

Customer Advisor information

See Ohio salary details

$13

$29

$85

How much do customer advisor jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer advisor in Ohio is $29.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $32.21 per hour, depending on experience, location, and employer.

What is a customer advisor?

Customer Advisors are professionals who assist clients by providing information about products or services, resolving issues, and ensuring customer satisfaction. They typically work in retail, banking, or call center environments, handling inquiries, complaints, and sometimes sales. Their main goal is to maintain positive relationships between the company and its customers, often acting as the first point of contact. Good communication, problem-solving skills, and patience are essential for this role.

Is customer advisor a stressful job?

Customer advisor roles can be stressful due to high call volumes, difficult customer interactions, and meeting performance targets. However, stress levels vary depending on the work environment, support systems, and individual coping skills.

How does a customer advisor typically collaborate with other departments to resolve customer issues?

Customer Advisors often act as the first point of contact for customers and may need to collaborate with teams such as technical support, billing, or product management to resolve more complex issues. This collaboration usually involves documenting customer concerns clearly, escalating cases when necessary, and following up to ensure timely resolution. Advisors must communicate effectively across departments, balancing customer expectations with internal processes. Building strong relationships with colleagues in other teams can help streamline problem-solving and improve overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer advisor, and why are they important?

To thrive as a Customer Advisor, you need strong communication skills, product knowledge, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telecommunication systems is commonly required. Exceptional problem-solving abilities, patience, and a customer-focused attitude are standout soft skills in this role. These skills ensure positive customer experiences, effective issue resolution, and contribute to the overall success and reputation of the business.

What is the difference between Customer Advisor vs Customer Service Representative?

AspectCustomer AdvisorCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer certifications in sales or communicationHigh school diploma; customer service training often provided
Work EnvironmentRetail stores, call centers, financial institutionsCall centers, retail, online support
Employer & Industry UsageRetail, banking, insurance, telecomRetail, hospitality, tech support, banking
Common Search & Comparison IntentUnderstanding sales and advisory rolesCustomer support and problem-solving

While both roles involve assisting customers, a Customer Advisor typically focuses on sales, product recommendations, and building customer relationships, often in retail or financial sectors. A Customer Service Representative primarily handles inquiries, complaints, and support issues, emphasizing problem resolution. The roles overlap in customer interaction but differ in their primary objectives and work environments.

What are popular job titles related to Customer Advisor jobs in OH?

For Customer Advisor jobs in OH, the most frequently searched job titles are:

Customer Advisor jobs near you
Infographic showing various Customer Advisor job openings in Ohio as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $61,769 per year, or $29.7 per hour.

Customer Accounts Advisor

Aaron's

Akron, OH • On-site

$13.25 - $14/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Aaron's rating

6.1

Company rating: 6.1 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

41st of 62 rated furniture retailers

Job description

We are Aaron's - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose.
Customer Accounts Advisor
The salary range for this role is $13.25 to $14.00 per hour/annually*. This position is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
  • Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management

Requirements
  • United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail/customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron's Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills

Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
  • Paid time off, including vacation days, sick days, and holidays

  • Medical, dental and vision insurance

  • 401(k) plan with contribution matching

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
About Aaron's
At Aaron's, we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career - our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
Aaron's is an Equal Opportunity Employer.
Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.

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