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Customer Advisor Jobs in Ohio (NOW HIRING)

VIOC/GCOC

Customer Service Advisor

Fairlawn, OH · On-site

$17.75/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

Valvoline Inc

Customer Service Advisor

Canton, OH · On-site

$17.75/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

VIOC

Customer Service Advisor

Fairlawn, OH · On-site

$17.75/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

Valvoline Inc

Customer Service Advisor

Canton, OH · On-site

$17.75/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

Bosselman

Customer Service/Service Advisor

Hubbard, OH · On-site

$16 - $25/hr

The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and ...

Valvoline Inc

Customer Service Advisor

Fairlawn, OH · On-site

$17.75/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

Valvoline

Customer Service Advisor

OH · On-site

$17.75/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

Valvoline

Customer Service Advisor

Canton, OH · On-site

$17.75/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

Valvoline Inc

Customer Service Advisor

Fairlawn, OH · On-site

$17.75/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

VIOC

Customer Service Advisor

Canton, OH · On-site

$17.75/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

Valvoline Inc

Customer Service Advisor

Fairlawn, OH · On-site

$17.75/hr

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to ...

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Showing results 21-40

All JobsCustomer Advisor JobsCustomer Advisor Jobs in Ohio

Customer Advisor information

See Ohio salary details

$13

$29

$85

How much do customer advisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer advisor in Ohio is $29.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $32.21 per hour, depending on experience, location, and employer.

What is a customer advisor?

Customer Advisors are professionals who assist clients by providing information about products or services, resolving issues, and ensuring customer satisfaction. They typically work in retail, banking, or call center environments, handling inquiries, complaints, and sometimes sales. Their main goal is to maintain positive relationships between the company and its customers, often acting as the first point of contact. Good communication, problem-solving skills, and patience are essential for this role.

How does a customer advisor typically collaborate with other departments to resolve customer issues?

Customer Advisors often act as the first point of contact for customers and may need to collaborate with teams such as technical support, billing, or product management to resolve more complex issues. This collaboration usually involves documenting customer concerns clearly, escalating cases when necessary, and following up to ensure timely resolution. Advisors must communicate effectively across departments, balancing customer expectations with internal processes. Building strong relationships with colleagues in other teams can help streamline problem-solving and improve overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer advisor, and why are they important?

To thrive as a Customer Advisor, you need strong communication skills, product knowledge, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telecommunication systems is commonly required. Exceptional problem-solving abilities, patience, and a customer-focused attitude are standout soft skills in this role. These skills ensure positive customer experiences, effective issue resolution, and contribute to the overall success and reputation of the business.

What is the difference between Customer Advisor vs Customer Service Representative?

AspectCustomer AdvisorCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer certifications in sales or communicationHigh school diploma; customer service training often provided
Work EnvironmentRetail stores, call centers, financial institutionsCall centers, retail, online support
Employer & Industry UsageRetail, banking, insurance, telecomRetail, hospitality, tech support, banking
Common Search & Comparison IntentUnderstanding sales and advisory rolesCustomer support and problem-solving

While both roles involve assisting customers, a Customer Advisor typically focuses on sales, product recommendations, and building customer relationships, often in retail or financial sectors. A Customer Service Representative primarily handles inquiries, complaints, and support issues, emphasizing problem resolution. The roles overlap in customer interaction but differ in their primary objectives and work environments.

Is customer service a stressful job?

Customer Advisor roles can be stressful due to handling difficult customer interactions, meeting performance targets, and managing high call volumes. Success in the role often depends on strong communication skills, patience, and the ability to stay calm under pressure.

What are popular job titles related to Customer Advisor jobs in OH?

For Customer Advisor jobs in OH, the most frequently searched job titles are:

Customer Advisor jobs near you
Infographic showing various Customer Advisor job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $61,769 per year, or $29.7 per hour.

PT Library Customer Adviser - Clifton

Cincinnati & Hamilton County Public Library

Cincinnati, OH • On-site

$17.48 - $25.35/hr

Full-time, Part-time

Posted 11 days ago

Job description

PT LIBRARY CUSTOMER ADVISER - CLIFTON
DATE POSTED: 8/26/2026
POSITION SUMMARY: The Library Customer Adviser provides direct customer service to Library customers, including circulation of materials, reference services, technology training/assistance, and directional assistance.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
  • Circulates materials to customers, including checking materials in and out, processing holds, registering customers, and collecting fees.
  • Assists customers with various technologies.
  • Shelves returned materials.
  • Searches for requested materials.
  • Performs readers' advisory and reference services.
  • Participates in the location's shared responsibilities, including desk set up, bookdrop, delivery, ILS reports, supply orders, and filling interagency requests.
  • Assists in collection maintenance, including weeding and reading shelves to ensure correct order.
  • Assists with programs, displays, and meeting room approvals.
  • Refers customers' issues and complaints to managers and/or designated persons-in charge.
  • Prepares and deposits money from fees.
  • Serve as the person-in-charge in the absence of leadership, as needed.
  • Interprets the Library's policies and procedures to the public in a customer-friendly manner.
  • Supports and advances the Library's mission of connecting people with the world of ideas and information.
  • Embraces and embodies the Library's core beliefs, strategic priorities and pillars of excellence.
  • Demonstrates a commitment to diversity, equity and inclusion efforts of all colleagues and customers regardless of age, cultural background, ability, ethnicity, family status, gender identity, immigration status, national origin, race, religion, sex, sexual orientation, socioeconomic status, and veteran status.
  • Complies with Cincinnati & Hamilton County Public Library's workplace expectations, attendance and punctuality, drug-free workplace, harassment in the workplace, and other employment-related policies and procedures; and all other rules, guidelines, requirements, standards, and practices that are applicable to the position.
  • Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Skill in customer service.
  • Ability to arrange materials in alphabetical and numerical order.
  • Ability to work independently and with coworkers in a wide variety of situations with minimal supervision.
  • Ability to use all technology applicable to the essential functions of the job and commonly used by the Library.
  • Lifting objects up to 50 pounds and carrying them short distances [50 feet or less] is required. Pushing carts of library materials up to 150 pounds is required.
  • Working irregular hours, including evenings and weekends, is required.

QUALIFICATIONS:
  • Education: High School diploma or equivalent is required.
  • Certifications or licensure: None.
  • Years of relevant experience: None.
  • Years of experience supervising: None.

HOURS:
20 hours per week, including evenings and weekends
SALARY:
$17.48
DEADLINE:
September 9, 2026
Equal Employment Opportunity Employer

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