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Customer Advisor Jobs in Ohio (NOW HIRING)

Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a ...

Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a ...

Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a ...

Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before ...

Customer Accounts Advisor

Akron, OH · On-site

$14 - $15.50/hr

Customer Accounts Advisor The salary range for this role is $14.00 to $15.50 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Customer Accounts Advisor

Barberton, OH · On-site

$13.25 - $14/hr

Customer Accounts Advisor The salary range for this role is $13.25 to $14.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Customer Accounts Advisor The salary range for this role is $14.00 to $15.50 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Customer Accounts Advisor

Barberton, OH · On-site

$13.25 - $14/hr

Customer Accounts Advisor The salary range for this role is $13.25 to $14.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Customer Accounts Advisor The salary range for this role is $13.25 to $14.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Customer Accounts Advisor

Akron, OH · On-site

$13.25 - $14/hr

Customer Accounts Advisor The salary range for this role is $13.25 to $14.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Customer Accounts Advisor

Akron, OH · On-site

$14 - $15.50/hr

Customer Accounts Advisor The salary range for this role is $14.00 to $15.50 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Customer Accounts Advisor

Akron, OH · On-site

$13.25 - $14/hr

Customer Accounts Advisor The salary range for this role is $13.25 to $14.00 per hour/annually*. This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Customer Service Advisor Geared for the Driven At Miami Oil Company, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by ...

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Showing results 1-20

Customer Advisor information

See Ohio salary details

$13

$29

$85

How much do customer advisor jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer advisor in Ohio is $29.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $32.21 per hour, depending on experience, location, and employer.

What is a customer advisor?

Customer Advisors are professionals who assist clients by providing information about products or services, resolving issues, and ensuring customer satisfaction. They typically work in retail, banking, or call center environments, handling inquiries, complaints, and sometimes sales. Their main goal is to maintain positive relationships between the company and its customers, often acting as the first point of contact. Good communication, problem-solving skills, and patience are essential for this role.

How does a customer advisor typically collaborate with other departments to resolve customer issues?

Customer Advisors often act as the first point of contact for customers and may need to collaborate with teams such as technical support, billing, or product management to resolve more complex issues. This collaboration usually involves documenting customer concerns clearly, escalating cases when necessary, and following up to ensure timely resolution. Advisors must communicate effectively across departments, balancing customer expectations with internal processes. Building strong relationships with colleagues in other teams can help streamline problem-solving and improve overall customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer advisor, and why are they important?

To thrive as a Customer Advisor, you need strong communication skills, product knowledge, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telecommunication systems is commonly required. Exceptional problem-solving abilities, patience, and a customer-focused attitude are standout soft skills in this role. These skills ensure positive customer experiences, effective issue resolution, and contribute to the overall success and reputation of the business.

What is the difference between Customer Advisor vs Customer Service Representative?

AspectCustomer AdvisorCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer certifications in sales or communicationHigh school diploma; customer service training often provided
Work EnvironmentRetail stores, call centers, financial institutionsCall centers, retail, online support
Employer & Industry UsageRetail, banking, insurance, telecomRetail, hospitality, tech support, banking
Common Search & Comparison IntentUnderstanding sales and advisory rolesCustomer support and problem-solving

While both roles involve assisting customers, a Customer Advisor typically focuses on sales, product recommendations, and building customer relationships, often in retail or financial sectors. A Customer Service Representative primarily handles inquiries, complaints, and support issues, emphasizing problem resolution. The roles overlap in customer interaction but differ in their primary objectives and work environments.

Is customer service a stressful job?

Customer Advisor roles can be stressful due to handling difficult customer interactions, meeting performance targets, and managing high call volumes. Success in the role often depends on strong communication skills, patience, and the ability to stay calm under pressure.
Infographic showing various Customer Advisor job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $61,769 per year, or $29.7 per hour.

Full-time, Part-time

Retirement

Posted 11 days ago


Job description

The hourly rate for this role is 13.02 and up to 15.10 across selected locations within London. The hourly rate will increase after 6 months in role.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
About the role
You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also:
  • Help our customers and put them at ease; whether that's listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn't considered or simply offering a basket - it's the little things that make a difference
  • Get to know our in-store offers and schemes and promote them - the more info we can give our customers the better.
  • Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms
  • Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of
  • You will be provided with award winning training accredited by the Institute of Customer Service

What you'll need to have
These are the essential skills or experience needed to succeed in this role:
  • Full training is provided for this role, and we are looking for people who:
  • Excel in a varied environment, working at pace
  • Communicate and listen effectively
  • Enjoy working as part of a team, promoting a collaborative team dynamic
  • Know that the little things make the biggest difference for customer interactions
  • Desire to be a proud brand ambassador for Boots and help our customers find the best products for them

It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don't match these additional criteria:
  • Experience providing customer care and delivering great customer service, but this is not essential.

Our benefits
  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots?
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.
What's next?
If your application is successful, you will be invited to attend an in-store interview within the next 14 days.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.