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Customer Account Manager Jobs in Springfield, MO

Medline

Medical Sales Account Manager

Springfield, MO

$100K/yr

Job Summary At Medline, people come first-we seek individuals who care about customers and who can ... Responsible for managing a book of business for existing accounts and generating revenue on ...

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Customer Account Manager information

See Springfield, MO salary details

$21.9K

$39.9K

$63.2K

How much do customer account manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer account manager in Springfield, MO is $39,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,200.00 and $45,500.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Springfield, MO?

The most popular types of Customer Account jobs in Springfield, MO are:

What are popular job titles related to Customer Account Manager jobs in Springfield, MO?

For Customer Account Manager jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Springfield, MO look for?

The top searched job categories for Customer Account Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Customer Account Manager jobs?

Cities near Springfield, MO with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $43,053 per year, or $20.7 per hour.

Consumer Lending Account Manager - Missouri

Gateway First Bank

Springfield, MO • On-site

Full-time

Posted 16 days ago

Job description

Ready to make your mark in the Show-Me State? Gateway First Bank is looking to add a Consumer Lending Account Manager that focuses on Home Improvement in Missouri. Join us in shaping the future of this exciting new division and making a meaningful impact from the ground up.
Consumer Lending Account Manager:
  • This role is full-cycle sales. There is no lead generation, so a self-starter that will take it and run!
  • Prefer 7 yrs of consumer lending exp (home improvement financing exp a plus). However, if you have been a salesperson that has worked with home improvement contractors or has sold financing to contactors, we'd like to speak with you!
  • MeridianLink is a nice-to-have but open to exp with any LOS system.

Consumer Lending Account Manager JOB SUMMARY:
Responsible for identifying, recruiting, and signing contractor partners in the market and driving adoption of the Bank's financing solutions. Owns the full sales cycle from prospecting and pitching through closing and ongoing account management while operating as a self-starter in a highly entrepreneurial environment with minimal lead support.
Consumer Lending Account Manager ESSENTIAL FUNCTIONS (RESPONSIBILITIES):
* Identifies, recruits, and signs contractor partners in the Oklahoma City market.
* Manages contractor relationships and ensure they actively offer our financing solutions.
* Owns the full sales cycle including prospecting, pitching, closing, and ongoing account management.
* Operates as a self starter with minimal lead support in a highly entrepreneurial environment.
* Participates in the department hiring, promotion, and review process while managing, mentoring, and improving support staff performance. Coaches and develops team to ensure we are meeting the needs of the company.
* Exercises awareness with regard to possible suspicious activity, money laundering or fraudulent behavior and reports any such incidents to the BSA department. Performs all job functions in compliance with all company policies and federal, state, and local laws and regulations as applicable to the position, including, but not limited to BSA/AML, OFAC and GLBA/privacy rules.
* Performs related responsibilities as required or assigned.
Consumer Lending Account Manager REQUIRED QUALIFICATIONS:
Knowledge/Skills/Abilities
* Advanced knowledge in Consumer Lending specifically in Home Improvement Lending policies, procedures, and practices.
* Proficient in MS Office.
* Strong communication and presentation skills for engaging contractors and their sales teams.
* Ability to develop relationships.
* Exemplifies the Gateway Values: Growth Oriented, Make a Difference, "Get it Done" Attitude, Team Player, Do the Right Thing.
Equivalent Education/Experience
* Bachelor's Degree in Finance or equivalent work experience.
* 7 years of Consumer Lending or equivalent experience.
* Consumer lending experience required, ideally within home improvement financing.
Consumer Lending Account Manager SPECIAL JOB DIMENSIONS:
None.
NOTE: The essential job functions and associated qualifications contained in this document describe the general nature and level of the work performed. They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job. The tasks and procedures involved in the performance of the essential job functions may vary from day-to-day. Major changes in areas of responsibility may occur, as directed by management, and will require revision of this job description.

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