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Customer Account Manager Jobs in Springfield, MO

aan

Customer Accounts Advisor

Springfield, MO · On-site

$16.25 - $17/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

aan

Customer Accounts Advisor

Springfield, MO · On-site

$16.25 - $17/hr

Sell customers on the benefits of timely lease agreement renewal payments * Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals * Assist ...

Rent-A-Center

Account Manager

Springfield, MO · On-site

$15 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Springfield, MO

$15 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Wallace Finance

Account Manager

Springfield, MO · On-site

Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you! Wallace Finance is looking for a friendly and outgoing Account Manager who ...

Byrider

Collections Account Manager

Springfield, MO · On-site

$50K - $75K/yr

Industry-best customer program * Established company in business for 36 years * National company located in 25 states Collections Account Manager Responsibilities: * Collections account management

Rent-A-Center

Account Manager

Springfield, MO · On-site

$15 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Byrider

Collections Account Manager

Springfield, MO · On-site

$50K - $75K/yr

Industry-best customer program * Established company in business for 36 years * National company located in 25 states Collections Account Manager Responsibilities: * Collections account management

Rent-A-Center

Account Manager

Springfield, MO · On-site

$15 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Byrider

Collections Account Manager

Springfield, MO · On-site

$50K - $75K/yr

Industry-best customer program * Established company in business for 36 years * National company located in 25 states Collections Account Manager Responsibilities: * Collections account management

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All JobsCustomer Account JobsCustomer Account Manager JobsCustomer Account Manager Jobs in Springfield, MO

Customer Account Manager information

See Springfield, MO salary details

$21.9K

$39.9K

$63.2K

How much do customer account manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer account manager in Springfield, MO is $39,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,200.00 and $45,500.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Springfield, MO?

The most popular types of Customer Account jobs in Springfield, MO are:

What are popular job titles related to Customer Account Manager jobs in Springfield, MO?

For Customer Account Manager jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Customer Account Manager jobs in Springfield, MO look for?

The top searched job categories for Customer Account Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Customer Account Manager jobs?

Cities near Springfield, MO with the most Customer Account Manager job openings:

Customer Account Manager jobs near you
Infographic showing various Customer Account Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $43,053 per year, or $20.7 per hour.

Customer Service Account Manager

Rone and Associates - Allstate Insurance

Ozark, MO • On-site

Other

Medical, Retirement, PTO

Re-posted 14 days ago

Job description

Benefits:

401(k)

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Position Overview: A growing Allstate agency is looking for a motivated and customer-focused Customer Service Representative/Account Manager to join our team. This role is ideal for someone who enjoys helping people, building relationships, and being part of a supportive team environment.

As a Customer Account Representative, you will assist customers with their insurance needs, help maintain strong client relationships, and support the day-to-day operations of the agency. This position offers an excellent opportunity to learn the insurance industry, develop valuable professional skills, and explore future career paths within the agency.

Whether you come from customer service, retail, banking, hospitality, or another people-focused background, we welcome individuals who are positive, dependable, and eager to grow.

Responsibilities:

Assist customers with questions about their policies and coverage

Provide excellent service through phone, email, and in-person interactions

Help customers review their insurance needs and identify appropriate coverage options

Support the agency team with administrative and operational tasks

Maintain accurate client records and documentation

Build strong relationships with new and existing customers

Participate in training and professional development opportunities

Requirements:

Strong communication and interpersonal skills

Customer service experience preferred but not required

Organized and detail-oriented with good time management skills

Comfortable learning new systems and technology

Positive attitude and willingness to learn

Ability to work in a team-focused environment

Preferred Qualifications:

Prior experience in customer service, retail, banking, hospitality, or insurance

Willingness in obtaining insurance licenses (if not already licensed)

What We Offer:

Competitive compensation

Training and development within the insurance industry

Supportive and team-oriented office culture

Opportunities for advancement within the agency, or into your own agency

This position can be a great starting point for individuals interested in building a long-term career in the insurance and financial services industry, with potential opportunities for growth and leadership.

Base hourly wage dependent on experience. Bonus/commission opportunities also available.

Apply