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Customer Account Manager Jobs in Michigan (NOW HIRING)

Customer Accounts Manager

Eastpointe, MI · On-site

$15.50 - $16.25/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Customer Accounts Manager

Westland, MI · On-site

$15.50 - $16.25/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Customer Accounts Manager

Eastpointe, MI · On-site

$15.50 - $16.25/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Customer Accounts Manager

Westland, MI · On-site

$15.50 - $16.25/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Strong understanding of customer relations and sales principles. Preferred Experience: * Experience in sales administration and customer account management in automotive sector * Familiarity with ...

Customer Account Specialist EJ has an immediate opening for a Customer Account Specialist at our ... Keeps all managers informed about orders, customer concerns, and competition, as well as develops ...

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Customer Account Manager information

See Michigan salary details

$22.7K

$41.3K

$65.4K

How much do customer account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer account manager in Michigan is $41,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,200.00 and $47,100.00 per year, depending on experience, location, and employer.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in specialized sectors, and some roles may include bonuses or commissions based on performance.

What is the role of a customer account manager?

A customer account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and resolving issues. They often coordinate with sales, support, and other departments, using CRM tools to track account activity and performance. Strong communication and problem-solving skills are essential in this role.

What are the most commonly searched types of Customer Account jobs in Michigan?

The most popular types of Customer Account jobs in Michigan are:

What are popular job titles related to Customer Account Manager jobs in Michigan?

For Customer Account Manager jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Customer Account Manager jobs?

Cities in Michigan with the most Customer Account Manager job openings:

Infographic showing various Customer Account Manager job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,253 per year, or $19.8 per hour.

Customer Account Manager-Small Ag and Turf

Hutson, Inc

Lake City, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Hutson Inc rating

7.0

Company rating: 7.0 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

144th of 734 rated retailers


Job description

Job overview

The Hutson Customer Account Manager-Small Ag and Turf will be the interface between the company and the end-user in qualifying, equipment selection, document completion and follow-up of each sale. The successful Hutson Customer Account Manager-Small Ag and Turf will have a demonstrated ability to learn about equipment features, operation, incentive programs and finance options and convey this expertise clearly to our customer. The successful candidate must be able to follow company guidelines in regard to necessary document preparation and submittal accurately and in a timely manner. The Hutson Customer Account Manager-Small Ag and Turf is directly responsible for providing our customer the very best customer experience, in accordance with the Hutson tradition of continuous improvement.

Responsibilities
  • Manages key customer account relationships to provide a differentiated customer experience.
  • Be able to discuss and demonstrate the represented equipment in a knowledgeable manner.
  • Understand and execute required actions to achieve company goals.
  • Read and understand programs and incentives.
  • Identify potential Hutson customers using available prospecting tools and Customer Resource Management (CRM) system.
  • Greet and build rapport with Hutson customers in a retail store or field environment.
  • Enter customer info into CRM system per company guidelines.
  • Ask qualifying questions to determine status as buyer/decision maker.
  • Assist Hutson customers in selecting the proper equipment through discussion or demonstration.
  • Complete necessary documentation for sale, financing and delivery.
  • Follow up with customer after the sale to assure satisfactory experience.
  • Provides value to key customer accounts by developing solutions that save time, reduce risk and increase profits.
  • Assist with preparation and execution of company events such as trade shows, fairs, field days etc. as required.
  • Support management in the pursuit of corporate policies, plans, goals, and long-term objectives.
  • Foster a great place to work environment, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
  • Participate in all business and/or department activities related to ensuring the customer experience is positive.
Qualifications
  • 5 or more years of equipment sales experience is required.
  • Bachelor’s degree in business, finance/accounting, or agriculture-related discipline or equivalent work experience.
  • Valid DOT Medical Card is required.
  • Extensive knowledge of John Deere and competitive equipment as well as technology trends/advancements.
  • Business, financial and logistical management knowledge.
  • Effective listening skills will be essential when working with clients.
  • Knowledge of relevant agronomic practices and trends.
  • Knowledge of key customer account agronomic operations.
  • Ability to use software applications such as Microsoft Office and internet functions.
  • Excellent customer relationship skills with current and future decision makers.
Benefits
  • Competitive wage paid bi-weekly
  • 401(k) plan with company match
  • Healthcare (medical, dental, vision)
  • Company-paid term life insurance plus Accidental Death & Dismemberment (AD&D)
  • Company-paid short-term disability
  • Health Savings Account (HSA) with company match
  • Flexible Spending Account (FSA)
  • Paid Time Off (PTO)
  • Paid holidays
  • Employee referral bonus
  • Employee discounts
  • Dependent Care Assistance Plan
  • Employee Assistance Program
  • Wellness Program
  • On-the-job training & skills development

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