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Customer Account Manager Jobs in Michigan (NOW HIRING)

Job overview A Customer Account Manager is responsible for the sales to and relationship with key customer accounts. Key customers accounts represent those customer segments that have a significant ...

Customer Accounts Manager

Eastpointe, MI · On-site

$15.50 - $16.25/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Customer Accounts Manager

Westland, MI · On-site

$15.50 - $16.25/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Customer Accounts Manager

Eastpointe, MI · On-site

$15.50 - $16.25/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Customer Accounts Manager

Westland, MI · On-site

$15.50 - $16.25/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Customer Accounts Manager

Eastpointe, MI · On-site

$15.50 - $16.25/hr

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Strong understanding of customer relations and sales principles. Preferred Experience: * Experience in sales administration and customer account management in automotive sector * Familiarity with ...

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Account Manager

Plymouth, MI · On-site

$80K - $100K/yr

Attend customer meetings, business reviews, and industry events as needed to represent the organization and support account development. * Monitor customer portals and manage submissions related to ...

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Customer Account Manager information

See Michigan salary details

$22.7K

$41.3K

$65.4K

How much do customer account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer account manager in Michigan is $41,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,200.00 and $47,100.00 per year, depending on experience, location, and employer.

How does a customer account manager typically balance proactive client outreach with responding to daily inquiries?

Customer Account Managers often juggle planned client check-ins and strategy meetings with the need to address ad hoc questions or issues that arise throughout the day. Effective time management and prioritization are key, as you'll need to ensure clients feel supported while also driving long-term account growth. Many teams use CRM tools and scheduling systems to stay organized and maintain regular communication. Collaborating closely with sales, support, and product teams helps you resolve client concerns efficiently and identify upselling or renewal opportunities.

What is the difference between Customer Account Manager vs Sales Representative?

AspectCustomer Account ManagerSales Representative
Primary RoleManage existing customer accounts, ensure satisfaction, and foster long-term relationshipsIdentify prospects, promote products, and close new sales
Work EnvironmentCustomer service settings, client meetings, account reviewsSales meetings, trade shows, cold calling
CredentialsCustomer service skills, industry knowledge, sometimes CRM certificationsSales skills, product knowledge, often sales certifications

The main difference is that Customer Account Managers focus on maintaining and growing existing client relationships, while Sales Representatives primarily seek new clients and sales opportunities. Both roles require strong communication skills and industry knowledge, but their core objectives differ—retention versus acquisition.

How much does a customer account manager get paid?

The average salary for a customer account manager typically ranges from $50,000 to $75,000 per year, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does a customer account manager do?

A Customer Account Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. They handle client accounts, address concerns, resolve issues, and identify opportunities to offer additional products or services. Their role involves acting as the main point of contact between the company and its customers, coordinating with internal teams to meet client needs, and ensuring that service delivery meets agreed standards. By managing customer accounts effectively, they contribute to customer retention and business growth.

What are the key skills and qualifications needed to thrive as a customer account manager?

To thrive as a Customer Account Manager, you need strong relationship management skills, sales acumen, and typically a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and data analysis tools is commonly required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client issues effectively. These skills ensure high customer satisfaction, client retention, and the achievement of business growth objectives.
What are the most commonly searched types of Customer Account jobs in Michigan? The most popular types of Customer Account jobs in Michigan are:
What cities in Michigan are hiring for Customer Account Manager jobs? Cities in Michigan with the most Customer Account Manager job openings:
Infographic showing various Customer Account Manager job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,253 per year, or $19.8 per hour.

Customer Account Manager

Hutson, Inc

Williamston, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Hutson Inc rating

7.0

Company rating: 7.0 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

142nd of 732 rated retailers


Job description

Job overview

A Customer Account Manager is responsible for the sales to and relationship with key customer accounts. Key customers accounts represent those customer segments that have a significant impact on the dealer-business but develop and maintain relationships with the dealership enterprise through a trusted advisor. Responsibilities could include sales, customer support, technical support, planning and key customer account business operational optimization.

Responsibilities
  • Manages key customer account relationships to provide a differentiated customer experience.
  • Proactively assesses, clarifies, validates and communicates key customer account needs on an ongoing basis.
  • Provides value to key customer accounts by developing solutions that save time, reduce risk and increase profits.
  • Develops a contact plan that meet the individual needs of your key customer accounts.
  • Meets sales volume and sales objectives on assigned key customer accounts.
  • Influences customer account trade cycles and current and future needs.
  • Updates and retains relevant customer account information such as equipment and operational information in the customer relationship management system.
  • Engages with dealership personnel (AMS Consultant, Parts, Service, Integrated Solutions Manager, etc.) when needed in completing a sale, answering customer account questions and ensuring customer account needs are met.
  • Represents the company for the sale of equipment, parts, labor, and technology-based products and services to assigned customer accounts.
  • Maintains current product knowledge of all equipment, parts, and services available to customer accounts.
  • Maintains current knowledge of financing and risk management options to assist customer accounts with securing the purchase of a solution.
  • Maintains and communicates current knowledge of customer account operational requirements, both agronomic/turf industry and/or business goals.
  • Monitors and timely communicates any competitive activity to management.
  • Coordinates new equipment field demonstrations.
  • Coordinates dealer enterprise team, along with Integrated Solutions Manager, to manage and deliver the highest levels of value to key customer accounts.
  • Actively participates in local/regional industry associations.
  • Attends applicable sales training events/seminars.
  • Maintains assigned company vehicles and equipment.
Qualifications
  • 5 or more years of equipment sales experience is required.
  • Bachelor’s degree in business, finance/accounting, or agriculture-related discipline or equivalent work experience.
  • Valid DOT Medical Card is required.
  • Extensive knowledge of John Deere and competitive equipment as well as technology trends/advancements.
  • Business, financial and logistical management knowledge.
  • Knowledge of relevant agronomic practices and trends.
  • Knowledge of key customer account agronomic operations.
  • Ability to use software applications such as Microsoft Office and internet functions.
  • Ability to work flexible hours.
  • Excellent customer relationship skills with current and future decision makers.
Benefits
  • Competitive wage paid bi-weekly
  • 401(k) plan with company match
  • Healthcare (medical, dental, vision)
  • Company-paid term life insurance plus Accidental Death & Dismemberment (AD&D)
  • Company-paid short-term disability
  • Health Savings Account (HSA) with company match
  • Flexible Spending Account (FSA)
  • Paid Time Off (PTO)
  • Paid holidays
  • Employee referral bonus
  • Employee discounts
  • Dependent Care Assistance Plan
  • Employee Assistance Program
  • Wellness Program
  • On-the-job training & skills development

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