Customer Account Manager Jobs in Michigan (NOW HIRING)

Job Title: Sales Account Manager – Automotive Manufacturing

Job Description

This role focuses on developing and managing key customer relationships within the automotive manufacturing industry. The Sales Account Manager serves as the primary point of contact for assigned accounts, drives new and existing business growth, leads commercial activities, and collaborates with cross-functional teams to ensure exceptional customer satisfaction and long-term account success.

Responsibilities

• Build, maintain, and strengthen long-term relationships with assigned customer accounts in the automotive manufacturing industry.
• Serve as the primary customer contact for all commercial, product, and program-related matters.
• Identify, develop, and close new business opportunities while supporting and expanding existing accounts.
• Manage quotes, pricing activities, contracts, and commercial negotiations to support profitable growth.
• Coordinate customer requirements across internal departments to ensure timely execution and high-quality support.
• Attend customer meetings, business reviews, and industry events as needed to represent the organization and support account development.
• Monitor customer portals and manage submissions related to quotations, project updates, and commercial documentation.
• Support strategic account planning, growth initiatives, and broader business development activities.
• Analyze market trends, customer roadmaps, and profitability metrics to identify opportunities for expansion and improvement.
• Prepare sales forecasts, account reviews, business reports, and performance updates for leadership.
• Collaborate closely with operations, engineering, finance, and program teams to align with customer objectives and deliver on commitments.
• Review sales performance and profitability data and make recommendations to improve margins and operational effectiveness.
• Drive process improvements that enhance efficiency, customer experience, and overall business performance.
• Support annual sales objectives and departmental goals through proactive customer engagement and strategic planning.
• Manage multiple projects and customer priorities simultaneously, ensuring deadlines and quality standards are consistently met.

Essential Skills

• Bachelor's degree in Business, Marketing, Engineering, or a related field.
• 4–6 years of account management, business development, or sales experience within the automotive industry.
• Experience supporting OEM and Tier 1/Tier 2 automotive customers.
• Background in preparing customer quotations, pricing proposals, and commercial agreements.
• Proven experience in automotive account management and customer relationship management.
• Demonstrated ability to manage multiple projects and customer priorities simultaneously.
• Strong negotiation and conflict-resolution abilities.
• Excellent communication, presentation, and relationship-building skills.
• Proven analytical and problem-solving skills with the ability to make sound business decisions.
• Experience utilizing Microsoft Office tools.
• Experience working with CRM or business management systems.
• Ability to travel domestically and internationally as business needs require.
• Valid driver's license and ability to travel independently.
• Experience in sales support, order processing, and administrative support within a commercial environment.
• Experience in commercial negotiations, pricing and quoting, program management, and profitability analysis.
• Ability to develop and execute sales strategies and growth plans for automotive accounts.

Additional Skills & Qualifications

• Customer-focused mindset with a consultative approach to account management.
• Strong business acumen and understanding of automotive manufacturing processes.
• Ability to influence stakeholders across multiple levels of an organization.
• Strong project management and organizational skills.
• Experience reviewing pricing strategies, profitability analysis, and customer forecasts.
• Ability to identify customer needs proactively and develop strategic solutions.
• Comfort presenting to executive-level stakeholders and leading customer discussions.
• Self-motivated, detail-oriented, and capable of working independently.
• Experience preparing and delivering customer presentations.
• Comfort working in a hybrid office and customer-facing environment.
• Interest in a long-term, direct employment opportunity with opportunities for professional growth.

This is a Permanent position based out of Plymouth, MI.

The pay range for this position is $80000.00 - $100000.00/yr.

full benefits, pto, vacation, and holiday.

This is a hybrid position in Plymouth,MI.

This position is anticipated to close on Aug 13, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.