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Customer Account Executive Jobs in Springfield, IL

LPC

Customer Support Specialist

Decatur, IL · On-site

$17.50 - $23.50/hr

THE ROLE The Customer Support Specialist is responsible for establishing and maintaining profitable ... Support the efforts of the Account Executives by conducting on-site and community-based ...

Troxell

Agency Sales Coordinator

Springfield, IL

$65K - $90K/yr

Coach producers and account executives on sales process discipline, CRM hygiene, opportunity management, and follow-up cadence -- without acting as their direct supervisor. * Monitor production goals ...

NTT America

Sr Client Manager

Springfield, IL · On-site

... executive decision-makers. * Understand customer business priorities and align NTT DATA solutions to address operational, technology, and growth objectives. * Proactively manage account health ...

Cedarhurst

Executive Director

Springfield, IL · On-site

... high customer satisfaction, meeting financial expectations, maintaining a clean and well-kept ... Experience with accounting functions such as accounts payable and receivable, posting ledgers ...

Connection

Onboarding IAM - Ent

Springfield, IL · On-site

$22.28 - $27.85/hr

If a customer is looking for a better way to manage their warehouse inventory, equip their ... Account Executives). 2. Inside Account Manager duties include: 3. Establishes, builds, and ...

Rincon Broadcasting Group

Sales Assistant

Springfield, IL · On-site

$16 - $22/hr

Efficiently work with the team of Account Executives and Station leadership * Effectively work with ... Learn to perform work using Wide Orbit traffic and media sales systems, Matrix CRM, MediaLine, Ad ...

Connection

Onboarding IAM - Ent

Springfield, IL · On-site +1

$22.28 - $27.85/hr

If a customer is looking for a better way to manage their warehouse inventory, equip their ... Account Executives). 2. Inside Account Manager duties include: 3. Establishes, builds, and ...

Connection

Onboarding IAM - Ent

Springfield, IL · Remote

If a customer is looking for a better way to manage their warehouse inventory, equip their ... Executives). 2.Inside Account Manager duties include: 3.Establishes, builds, and maintains ...

Scnteam

Director of Sales and Marketing

Springfield, IL · On-site

$120 - $150/hr

Refine territory alignment and account segmentation strategies * Identify new market opportunities ... Represent the voice of the customer within executive decision-making * Collaborate closely with ...

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Showing results 41-60

All JobsCustomer Account JobsCustomer Account Executive JobsCustomer Account Executive Jobs in Springfield, IL

Customer Account Executive information

See Springfield, IL salary details

$39.6K

$63.5K

$97.1K

How much do customer account executive jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer account executive in Springfield, IL is $63,512.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $87,700.00 per year, depending on experience, location, and employer.

How does a customer account executive typically collaborate with other departments to resolve client issues?

Customer Account Executives work closely with teams such as sales, technical support, and billing to ensure client needs are met efficiently. When a client issue arises, they often act as the main point of contact, coordinating with internal experts to gather information and provide timely solutions. This cross-functional collaboration helps build trust with clients and ensures a seamless customer experience. Being proactive in communication and maintaining detailed records are key aspects of this collaborative process.

What are the key skills and qualifications needed to thrive as a customer account executive?

To thrive as a Customer Account Executive, you need strong sales acumen, relationship management skills, and a background in business or communications, often supported by a bachelor’s degree. Proficiency with customer relationship management (CRM) software like Salesforce and familiarity with sales analytics tools are typically required. Exceptional communication, negotiation, and problem-solving abilities help individuals excel in building trust and resolving client concerns. These skills are vital for driving client satisfaction, revenue growth, and long-term business partnerships.

Is a customer account executive a stressful job?

A customer account executive role can be stressful due to the need to meet sales targets, handle customer complaints, and manage multiple accounts simultaneously. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially in fast-paced environments.

What is a customer account executive?

Customer Account Executives are professionals responsible for managing relationships with clients, ensuring their satisfaction, and addressing any issues or concerns they may have. They act as the main point of contact between a company and its customers, handling account management, upselling services, and resolving problems to maintain long-term partnerships. Their role often involves communicating with clients, understanding their needs, and working with internal teams to deliver solutions that meet those needs.

What is the difference between Customer Account Executive vs Customer Service Representative?

AspectCustomer Account ExecutiveCustomer Service Representative
CredentialsTypically requires sales experience, communication skills, and sometimes a bachelor’s degreeRequires strong communication skills, often a high school diploma or equivalent
Work EnvironmentSales-focused, client-facing, often in office or remote settingsSupport-focused, assisting customers via phone, email, or chat
Employer & Industry UsageCommon in sales-driven industries like telecom, finance, and techFound across various industries including retail, telecom, and service providers

The Customer Account Executive primarily focuses on sales, account growth, and client relationships, often working in a sales environment. In contrast, the Customer Service Representative handles customer inquiries, support, and issue resolution. While both roles require strong communication skills, the Customer Account Executive emphasizes sales and account management, whereas the Customer Service Representative centers on customer support and satisfaction.

What are popular job titles related to Customer Account Executive jobs in Springfield, IL?

For Customer Account Executive jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Customer Account Executive jobs in Springfield, IL look for?

The top searched job categories for Customer Account Executive jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Customer Account Executive jobs?

Cities near Springfield, IL with the most Customer Account Executive job openings:

Customer Account Executive jobs near you
Infographic showing various Customer Account Executive job openings in Springfield, IL as of August 2026, with employment types broken down into 71% Full Time, 27% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $63,512 per year, or $30.5 per hour.

Customer Support Specialist

LPC

Decatur, IL • On-site

$17.50 - $23.50/hr

Full-time

Re-posted 12 days ago

Job description

COMPANY amp; CULTURE
Lewisburg Printing Company (LPC) enjoys a 125-year legacy of excellence and innovation in the graphic arts and is comprised of three divisions. LPC Tennessee in Lewisburg, TN creates high quality graphics for the corrugated packaging industry and also manufactures a full line of paperboard folding cartons for a wide variety of industry verticals. Huston Patterson in Decatur, IL joined the LPC family in 2022 and is a manufacturer of high-graphic printed materials. LPC Texas Visual is a designer and manufacturer of a wide variety of visual marketing products. LPC is a G7 Master Printer and has 350 Team Members in its three manufacturing locations.
The company is currently undergoing a transformation to widen our leading position in the markets we serve. We are evaluating and making significant investments in state-of-the-art manufacturing assets and the full digitalization of our business processes. LPC Leadership is passionately focused on building the right culture to support and accelerate our transformation, with safety the top priority. We are seeking talented, passionate people to join our efforts and build their careers.
THE ROLE
The Customer Support Specialist is responsible for establishing and maintaining profitable relationships with Customers on behalf of the company by taking complete responsibility for each Client contact and ensuring that all requirements are completely met.
As the Customer Support Specialist, you are the primary internal representative of our organization. You must convey to the Customer a sense of expertise in our printing services and capabilities, and you serve as a key educator to our community and customers.
You are a member of the Customer Service Team, and together you are accountable for meeting the monthly, quarterly, and annual revenue and sales goals of the company.
The sales and strategic marketing activities of your team will be designed to achieve these revenue goals. These in turn are key to meeting all of the company goals:
  • Guarantee satisfaction and value for our Customer.
  • Contributes to a work environment that fosters pride in being part of a winning team and promotes personal growth.
  • Maintain personal productivity and quality standards that make possible attractive financial returns so that the company may continue to provide excellent service to our customers and ensure job security and career growth to our staff.
You and your team are responsible for supporting the company vision and mission. Because you will be in contact with current and prospective customers, and you are in a strong position to influence their satisfaction and our company prosperity, this position requires tact, sensitivity, and professionalism.
ESSENTIAL DUTIES AND RESPONSIBILITIES
(General Administrative)
  • Communicate effectively with the Management Team, the Sales Team and the Production Team, informing and updating them regularly to guarantee that sales and customer objectives are met.
  • Comply with all company safety requirements
  • Follow systems and procedures outlined in company manuals.
  • Participate as a key team player by supporting operations as needed.
  • Follow all Customer Service Processes and Procedures
  • Effectively present and discuss the products and services of the company in a way that conveys an image of quality, integrity and superior understanding and delivery of customer needs.
  • Manage telephone calls professionally, efficiently and with good communication skills.
  • Attend to Client complaints and concerns immediately and facilitate satisfactory resolution.
  • Support the efforts of the Account Executives by conducting on-site and community-based presentations, seminars and education that promotes the image of our company as a leader in printing, and graphic services.
  • Support Client Sales through service, education, and effective problem solving.
  • Engage appropriate team members as needed.
  • Other duties as assigned.
QUALIFICATION
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Good math skills.
  • Excellent interpersonal skills and ability to work in a team environment.
  • Ability to identify and meet customers’ needs and requirements.
  • Strong attention to details, possessing a sales aptitude and interested in preventing errors and solving problems.
  • Good sense of design and color.
  • Must be computer literate and current on new technology.
  • Must be hardworking, a self-starter and a problem solver.
  • Demonstrated excellence in organization and time management skills. Able to perform multiple tasks efficiently.
  • Exceptional phone and customer service skills.
  • Positive and upbeat attitude.
  • Ability to move freely throughout the building to gather information, materials, and authorizations.
EDUCATION AND/OR EXPERIENCE
Must have a high school diploma and experience in sales or customer service and/or experience in printing or graphic arts industries
WORKING CONDITIONS
  • Standing for prolonged periods of time.
  • Appearance at all times must represent the company image.
  • Occasional lifting of up to 50 lbs.
  • Work area may have fluorescent lighting and air conditioning.
  • Moderate noise level.
  • Exposure to ink and chemical fumes, and airborne particles such as paper dust and drying powder.
  • Fast-paced environment: subject to numerous schedule and priority changes and short notice activity.
OTHER SKILLS AND ABILITIES
Ability to read and comprehend job tickets, customer specifications, and memos. Ability to effectively communicate with other employees of the organization. The ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Requires the ability to operate departmental machines.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and use hands to handle, or feel. The employee must frequently lift from 10 to 50 pounds.
Specific vision abilities required by this job include close vision, distance, color vision, depth perception, and ability to adjust focus.
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About LPC

Sourced by ZipRecruiter

Industry

Scientific research and development services

Company size

1 - 10 Employees

Headquarters location

Austin, TX, US

Year founded

1998

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