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Customer Account Executive Jobs in Springfield, IL

LRS

Account Executive

Springfield, IL

Understanding or proven experience in learning and utilizing CRM systems. A proven record of ... As an Account Executive you will: Be responsible for managing a territory of assigned customer and ...

Troxell

Bonds Account Executive

Springfield, IL · On-site

$50K - $65K/yr

BONDS ACCOUNT EXECUTIVE About Us Top trusted risk advisor and solution provider for personal and ... Conduct detailed surveys to identify customer survey needs. Expected to achieve annual producer ...

Kong

Commercial Account Executive

Springfield, IL · Remote

$180K - $240K/yr

Identify customer pain points and align our solutions to address these, delivering customized ... executives and key decision-makers within target accounts, establishing yourself as a trusted ...

Lone Star Careers

Remote Account Executive

Springfield, IL · Remote

$69K - $150K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

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All JobsCustomer Account JobsCustomer Account Executive JobsCustomer Account Executive Jobs in Springfield, IL

Customer Account Executive information

See Springfield, IL salary details

$39.6K

$63.5K

$97.1K

How much do customer account executive jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer account executive in Springfield, IL is $63,512.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $87,700.00 per year, depending on experience, location, and employer.

How does a customer account executive typically collaborate with other departments to resolve client issues?

Customer Account Executives work closely with teams such as sales, technical support, and billing to ensure client needs are met efficiently. When a client issue arises, they often act as the main point of contact, coordinating with internal experts to gather information and provide timely solutions. This cross-functional collaboration helps build trust with clients and ensures a seamless customer experience. Being proactive in communication and maintaining detailed records are key aspects of this collaborative process.

What are the key skills and qualifications needed to thrive as a customer account executive?

To thrive as a Customer Account Executive, you need strong sales acumen, relationship management skills, and a background in business or communications, often supported by a bachelor’s degree. Proficiency with customer relationship management (CRM) software like Salesforce and familiarity with sales analytics tools are typically required. Exceptional communication, negotiation, and problem-solving abilities help individuals excel in building trust and resolving client concerns. These skills are vital for driving client satisfaction, revenue growth, and long-term business partnerships.

Is a customer account executive a stressful job?

A customer account executive role can be stressful due to the need to meet sales targets, handle customer complaints, and manage multiple accounts simultaneously. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially in fast-paced environments.

What is a customer account executive?

Customer Account Executives are professionals responsible for managing relationships with clients, ensuring their satisfaction, and addressing any issues or concerns they may have. They act as the main point of contact between a company and its customers, handling account management, upselling services, and resolving problems to maintain long-term partnerships. Their role often involves communicating with clients, understanding their needs, and working with internal teams to deliver solutions that meet those needs.

What is the difference between Customer Account Executive vs Customer Service Representative?

AspectCustomer Account ExecutiveCustomer Service Representative
CredentialsTypically requires sales experience, communication skills, and sometimes a bachelor’s degreeRequires strong communication skills, often a high school diploma or equivalent
Work EnvironmentSales-focused, client-facing, often in office or remote settingsSupport-focused, assisting customers via phone, email, or chat
Employer & Industry UsageCommon in sales-driven industries like telecom, finance, and techFound across various industries including retail, telecom, and service providers

The Customer Account Executive primarily focuses on sales, account growth, and client relationships, often working in a sales environment. In contrast, the Customer Service Representative handles customer inquiries, support, and issue resolution. While both roles require strong communication skills, the Customer Account Executive emphasizes sales and account management, whereas the Customer Service Representative centers on customer support and satisfaction.

What are popular job titles related to Customer Account Executive jobs in Springfield, IL?

For Customer Account Executive jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Customer Account Executive jobs in Springfield, IL look for?

The top searched job categories for Customer Account Executive jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Customer Account Executive jobs?

Cities near Springfield, IL with the most Customer Account Executive job openings:

Customer Account Executive jobs near you
Infographic showing various Customer Account Executive job openings in Springfield, IL as of August 2026, with employment types broken down into 71% Full Time, 27% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $63,512 per year, or $30.5 per hour.

Insurance Account Executive

Big I Illinois

Springfield, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Profit sharing
  • Vision insurance

Property and Casualty independent insurance agency in the Springfield, IL area has an immediate need for a FULL time Farm/Agriculture, Commercial Account Executive. Over the last 11 years, they have developed an excellent reputation for providing client-focused solutions with high customer service for farms, agri-business, personal and commercial insurance needs.
Account Executive will be an extremely organized, self-motivated key player to the team. The Account Executive will be responsible for servicing and managing a book of agriculture and farm accounts, commercial accounts and some personal lines accounts. Account Executive will help service and retain customers. The Account Executive is responsible for managing the renewal process, prepare certificates of insurance, prepare endorsements, submissions, manage quotes and proposals, answering questions regarding coverage, manage and monitor claims along with other assigned tasks. Account Executive will develop and maintain positive working relationships with clients and carrier partners. Account Executive will market submissions to carriers as appropriate and aggressively negotiate new and renewal pricing with carrier. Experience with several carriers is a plus.
Agency offers a very close-knit culture with a work hard play hard mentality in a newly remodeled modern spacious office.
CompensationSalary along with bonuses and profit sharing. Agency offers benefits that will include health, dental, vision, 401k with a company match, paid vacation days, personal sick days, and paid Free Summer Friday's.
Qualifications
Current P&C (Property & Casualty) License required. Bachelors Degree or relevant work experience preferred. Minimum of 3 years agriculture/farm insurance experience. Looking for customer-service oriented professional with an engaging & team player attitude.
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, competitive compensation, and more, then you've come to the right place! Working with an independent agency is a great career choice.
Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.
The demand for insurance professionals is growing every day! Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.

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