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Customer Account Analyst Jobs (NOW HIRING)

Customer Account Associate - Walmart

Rogers, AR · On-site

$44K - $60K/yr

Support trade deduction analysis, reconciliation, workflow administration, and documentation in partnership with Account Management and Sales Finance. * Manage customer post-audit claims, including ...

Strategic Account Analyst

Houston, TX

$65K - $80K/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Strategic Account Analyst is an essential partner specializing in strategic accounts through ... Our experienced teams, supported by skilled engineers, are continually redefining what customers ...

Drive effective partnership with customer accounts, communicate to deepen understanding of customer ... Analyze historical and recent sales data against customer forecasting to ensure procurement and ...

Account Analyst 1

Phoenix, AZ

  • Medical

  • Retirement

  • PTO

Interacting with customers who are greater than 30 days past due, providing assistance by answering questions and process requests by phone * Answer incoming customer calls regarding billing issues ...

Customer Account Associate - Walmart

Rogers, AR · On-site

$44K - $60K/yr

Support trade deduction analysis, reconciliation, workflow administration, and documentation in partnership with Account Management and Sales Finance. * Manage customer post-audit claims, including ...

Customer Account Associate - Kroger

Loveland, OH · On-site

$45K - $61K/yr

Support trade deduction analysis, reconciliation, workflow administration, and documentation in partnership with Account Management and Sales Finance. * Manage customer post-audit claims, including ...

Customer Account Associate - Costco

Seattle, WA · On-site

$67K - $98K/yr

  • Medical

  • Retirement

Support trade deduction analysis, reconciliation, workflow administration, and documentation in partnership with Account Management and Sales Finance. * Manage customer post-audit claims, including ...

Customer Account Associate - Costco

Seattle, WA · On-site

$67K - $98K/yr

  • Medical

  • Retirement

Support trade deduction analysis, reconciliation, workflow administration, and documentation in partnership with Account Management and Sales Finance. * Manage customer post-audit claims, including ...

Customer Account Associate - Target

Eden Prairie, MN · On-site

$61K - $89K/yr

  • Medical

  • Retirement

Support trade deduction analysis, reconciliation, workflow administration, and documentation in partnership with Account Management and Sales Finance. * Manage customer post-audit claims, including ...

Support trade deduction analysis, reconciliation, workflow administration, and documentation in partnership with Account Management and Sales Finance. * Manage customer post-audit claims, including ...

Support trade deduction analysis, reconciliation, workflow administration, and documentation in partnership with Account Management and Sales Finance. * Manage customer post-audit claims, including ...

Account Analyst- Produce Sales

Santa Maria, CA · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

With decades of farming heritage in Santa Maria, CA, Bonipak is dedicated to quality, service, and building lasting partnerships with our customers. Position Overview The Account Analyst will support ...

Showing results 41-60

Customer Account Analyst information

See salary details

$15

$26

$43

How much do customer account analyst jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer account analyst in the United States is $26.84, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer account analyst, and why are they important?

To thrive as a Customer Account Analyst, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field. Familiarity with CRM software, data analysis tools like Excel or Tableau, and occasionally ERP systems is typically required. Excellent communication, problem-solving abilities, and customer service orientation are valuable soft skills in this role. These skills are crucial for accurately managing customer accounts, resolving issues efficiently, and supporting business growth through data-driven decisions.

What is the difference between Customer Account Analyst vs Customer Service Representative?

AspectCustomer Account AnalystCustomer Service Representative
CredentialsTypically requires a bachelor's degree in business, finance, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice setting, analyzing customer data and accountsCall centers, retail, or office environments assisting customers directly
Employer & IndustryFinancial services, telecommunications, retailRetail, telecommunications, service industries
Search & Comparison IntentUnderstanding analytical roles in customer account managementCustomer support and service roles

The main difference is that Customer Account Analysts focus on analyzing customer data, managing accounts, and supporting strategic decisions, often requiring analytical skills and relevant degrees. Customer Service Representatives primarily handle direct customer interactions, providing support and resolving issues. Both roles are vital in customer-focused industries but serve different functions within the customer experience.

What are some typical challenges a customer account analyst faces when managing multiple client accounts?

Customer Account Analysts often juggle several client accounts simultaneously, which can present challenges such as prioritizing urgent issues, maintaining accurate records, and ensuring timely resolution of customer inquiries. Effective communication and time management are crucial to balance competing demands and build strong client relationships. Analysts also collaborate closely with sales, finance, and support teams to deliver tailored solutions and address account-specific concerns, making adaptability and teamwork key to success in this role.
More about Customer Account Analyst jobs

What states have the most Customer Account Analyst jobs?

States with the most job openings for Customer Account Analyst jobs include:

Infographic showing various Customer Account Analyst job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,833 per year, or $26.8 per hour.

MSRDP Customer Account Analyst I - MSRDP Account Resolutions

UT Southwestern Medical Center

Dallas, TX

Full-time

Re-posted 10 days ago


UT Southwestern rating

7.9

Company rating: 7.9 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

108th of 887 rated healthcare providers


Job description


Security


This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information

Salary


Salary Negotiable

Experience and Education


High school diploma or equivalent plus three (3) years directly related medical billing and customer service experience for billing inquiries. Some college preferred.

Job Duties



1. Answer all incoming patient/client calls.
2. Take credit card payments over the telephone and posts to patient accounts.
3. Set up monthly payment plans on patient accounts.
4. Add or correct insurance registration and files claims accordingly.
5. Update demographics to include address and telephone numbers based on patient telephone calls.
6. Document all actions taken on accounts in the system account notes to ensure all prior actions are noted and understandable by others.
7. Review accounts to resolve discrepancies in account balances and ensure payments are in accordance with the respective contract, appropriate discounts or applicable write-off completed. Including posting any undistributed credits while talking to the patient.
8. Transfer call and/or account to Patient Financial Advocate to resolve complex account issues and escalated patient calls.
9. Attend seminars, webinars, workshops, and actively participates in Occupational Training and Development and Compliance educational activities.
10. Maintain knowledge of all university applicable rules, regulations, policies, guidelines that impact Billing Operations; seeks advice and guidance as necessary to ensure proper understanding of job functions.
11. Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.

 

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; gender, including sexual harassment; age; disability; citizenship; and veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.


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