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Customer Account Analyst Jobs (NOW HIRING)

Kong Company LLC

Key Account Analyst

Golden, CO · On-site

$100K/yr

The Key Account Analyst drives data-driven insights and execution across key retail partners ... Advanced Excel skills; experience with CRM or sales systems (e.g., Salesforce) * Strong analytical ...

Kong Company LLC

Key Account Analyst

Golden, CO · On-site

$100K/yr

The Key Account Analyst drives data-driven insights and execution across key retail partners ... Advanced Excel skills; experience with CRM or sales systems (e.g., Salesforce) * Strong analytical ...

Ariat

Key Account Analyst Manager

San Leandro, CA · On-site

$85K - $100K/yr

The Key Account Analyst Manager will ensure excellent customer service is provided to Ariat retailers, sales representatives, internal and external customers alike. This individual will demonstrate a ...

THE KONG COMPANY LLC

Key Account Analyst

Golden, CO

$100K/yr

Description The Key Account Analyst drives data-driven insights and execution across key retail ... Advanced Excel skills; experience with CRM or sales systems (e.g., Salesforce) * Strong analytical ...

Rain For Rent

Strategic Account Analyst

Monroeville, NJ

$65K - $80K/hr

The Strategic Account Analyst is an essential partner specializing in strategic accounts through ... Our experienced teams, supported by skilled engineers, are continually redefining what customers ...

Samaritan Health Services

Account Analyst I

Corvallis, OR · On-site

$16.84 - $24.73/hr

Trains for higher level Account Analyst roles while learning SHS policies and procedures ... Customer Service: Ability to communicate to people internal and external to the organization and to ...

Rain for Rent

Strategic Account Analyst

Monroeville, NJ · On-site

The Strategic Account Analyst is an essential partner specializing in strategic accounts through ... Our experienced teams, supported by skilled engineers, are continually redefining what customers ...

Leprino Foods Company

Global Account Analyst

Denver, CO · On-site

... Analyst to support customer accounts across our dairy products business and help drive continued ... Support global customer accounts across Leprino's businesses, ensuring every order-from setup to ...

Samaritan Health Services

Account Analyst I

Corvallis, OR · On-site

$16.84 - $24.73/hr

Trains for higher level Account Analyst roles while learning SHS policies and procedures ... Customer Service: Ability to communicate to people internal and external to the organization and to ...

Rain For Rent

Strategic Account Analyst

Houston, TX

$65K - $80K/hr

The Strategic Account Analyst is an essential partner specializing in strategic accounts through ... Our experienced teams, supported by skilled engineers, are continually redefining what customers ...

Fujifilm

Senior Account Analyst

Bentonville, AR · Hybrid

... customers. We're looking for passionate, mission-driven people to help us continue to innovate ... Develop business analysis and account presentations to support the photo category. * Work with the ...

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Customer Account Analyst information

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How much do customer account analyst jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for customer account analyst in the United States is $26.84, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.05 per hour, depending on experience, location, and employer.

Is an accounting analyst an entry level?

A Customer Account Analyst role is typically considered entry-level or early-career, often requiring basic analytical skills and familiarity with customer data. However, the specific level can vary depending on the company and the complexity of the responsibilities involved.

What jobs in the US pay 300,000 a year?

For a Customer Account Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or managerial responsibilities. High salaries in this field are often found in senior or executive roles, or in industries with high compensation standards such as finance or technology. Most customer account roles offer lower base salaries, with higher earnings possible through bonuses or commissions in related sales positions.

What are the key skills and qualifications needed to thrive as a Customer Account Analyst, and why are they important?

To thrive as a Customer Account Analyst, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field. Familiarity with CRM software, data analysis tools like Excel or Tableau, and occasionally ERP systems is typically required. Excellent communication, problem-solving abilities, and customer service orientation are valuable soft skills in this role. These skills are crucial for accurately managing customer accounts, resolving issues efficiently, and supporting business growth through data-driven decisions.

What is the difference between Customer Account Analyst vs Customer Service Representative?

AspectCustomer Account AnalystCustomer Service Representative
CredentialsTypically requires a bachelor's degree in business, finance, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice setting, analyzing customer data and accountsCall centers, retail, or office environments assisting customers directly
Employer & IndustryFinancial services, telecommunications, retailRetail, telecommunications, service industries
Search & Comparison IntentUnderstanding analytical roles in customer account managementCustomer support and service roles

The main difference is that Customer Account Analysts focus on analyzing customer data, managing accounts, and supporting strategic decisions, often requiring analytical skills and relevant degrees. Customer Service Representatives primarily handle direct customer interactions, providing support and resolving issues. Both roles are vital in customer-focused industries but serve different functions within the customer experience.

What jobs pay 200,000 a year in the USA?

For a Customer Account Analyst, reaching a $200,000 annual salary typically requires extensive experience, advanced skills in data analysis and customer relationship management, and often a senior or managerial position within large organizations. High-paying roles in related fields may include senior financial analysts, sales directors, or specialized consultants, often requiring relevant certifications and a strong track record of performance.

What does a customer account analyst do?

A customer account analyst manages and analyzes customer account data to ensure accuracy, resolve issues, and improve service quality. They often use database tools and communicate with clients to address account discrepancies and support business operations.

What are some typical challenges Customer Account Analysts face when managing multiple client accounts?

Customer Account Analysts often juggle several client accounts simultaneously, which can present challenges such as prioritizing urgent issues, maintaining accurate records, and ensuring timely resolution of customer inquiries. Effective communication and time management are crucial to balance competing demands and build strong client relationships. Analysts also collaborate closely with sales, finance, and support teams to deliver tailored solutions and address account-specific concerns, making adaptability and teamwork key to success in this role.
More about Customer Account Analyst jobs
What states have the most Customer Account Analyst jobs? States with the most job openings for Customer Account Analyst jobs include:
What job categories do people searching Customer Account Analyst jobs look for? The top searched job categories for Customer Account Analyst jobs are:
Customer Account Analyst jobs near you
Infographic showing various Customer Account Analyst job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $55,833 per year, or $26.8 per hour.

Tenant Account Analyst

Prime Outlets

Indianapolis, IN • On-site

Full-time

Posted 11 days ago

Job description

Job Location:

Corporate Indianapolis

PRIMARY PURPOSE:

The Tenant Account Analyst engages with a variety of people including our tenants, Simon's management team, and peers from other areas of the business. These interactions facilitate thoughtful and timely application of revenue to open outstanding accounts. In this position, the analyst owns the AR application for a set of properties and ensures timely collections of outstanding amounts due.

PRINCIPAL RESPONSIBILITIES:

The successful candidate's responsibilities will include, but not be limited to:

  • Responsible for the collection of rents, identification and escalation of tenant issues, maintenance of tenant database, account analysis, account reconciliation and reporting as applicable. These responsibilities are performed in a team environment and encompass a large number of accounts.

  • Review and analyze aged receivable reports and system information to determine priority of tenant contacts

  • Perform collection calls for base rents and other charges on assigned accounts pursuant to established department policies and procedures

  • Provide customer service to both tenants and internal customers including; Leasing, Property Management, Accounting, etc.

  • Accurately record the proper classification of collection status and other associated system identification codes in a timely manner

  • Prepare interpretation of lease language for review by Supervisor for response to tenant inquiries

  • Recommend action to management (default, litigation, etc.) for tenants that do not remit payment

  • Utilizing best available tools, reconcile accounts, including the proper allocation of cash to charges

  • Prepare reports, which facilitate the collection of aged balances

  • Perform collection calls/action on tenants identified as High Dollar; Unpaid Current, Prior Month and Three Month Rent delinquencies; Payment Arrangement and Promissory Note delinquencies; and Watchlist.

  • Maintain comments field in CTI Tenant Pursuit Application in accordance with policy

  • Perform follow-up action on a timely basis to ensure tenant commitments are met

  • Prepare reports on assigned properties to accurately communicate the status of accounts to management

  • Identify tenant issues and escalate to Supervisor in a timely manner

  • Acquire understanding of other departments within the company, including Property Management, Legal, Leasing and Accounting

  • Identify appropriate application of unapplied cash

  • Assist in collection efforts on assigned group accounts.

MINIMUM QUALIFICATIONS:

  • Bachelor's Degree preferred in Finance or Accounting

  • Proven ability to work independently

  • Must possess strong customer service skills

  • Must have good reconciliation and analytical skills

  • Possess strong math aptitude

  • Ability to interpret basic contract and language

  • Must be flexible with ability to communicate conflicts to Supervisor

  • Must have strong negotiating skills

  • Accounting knowledge

  • Must possess good business communication skills - verbal and written, 10 key calculator by touch and type 40-45 wpm

  • Excellent interpersonal skills

  • Previous collection or customer service experience

  • Experience in fast paced, high volume dynamic environment

  • Previous experience using PC and software, including Word and Excel

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