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Customer Account Analyst Jobs (NOW HIRING)

Medpace, Inc.

Account Analyst

Cincinnati, OH · On-site +1

  • Medical

  • Retirement

  • PTO

Account analysts will work directly with clients to partner in strategic budget development to meet ... Communicates with Medpace customers regarding ongoing projects to ensure customer's expectations ...

STG International, Inc.

Financial Account Analyst

Rockville, MD · Hybrid

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Financial Account Analyst is trained in basic accounts receivable, GAAP, basic knowledge of ... Confirm funding amounts provided by customer match numbers in FOH system of record, check FOH ...

STG International

Financial Account Analyst

Rockville, MD · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Financial Account Analyst is trained in basic accounts receivable, GAAP, basic knowledge of ... Confirm funding amounts provided by customer match numbers in FOH system of record, check FOH ...

Conner Strong & Buckelew

Account Analyst

Camden, NJ · On-site

$62K - $75K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Provide prompt, accurate and courteous service to Customers, Sales Representatives and Insurance ... Participates in account reconciliation for receivables management. * Submits Applications to ...

Ariat

Key Account Analyst Manager

San Leandro, CA · On-site

$85K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Key Account Analyst Manager will ensure excellent customer service is provided to Ariat retailers, sales representatives, internal and external customers alike. This individual will demonstrate a ...

Rain For Rent

Strategic Account Analyst

Monroeville, NJ · On-site

$65K - $80K/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Strategic Account Analyst is an essential partner specializing in strategic accounts through ... Our experienced teams, supported by skilled engineers, are continually redefining what customers ...

Samaritan Health Services

Account Analyst I

Corvallis, OR · On-site

$16.84 - $24.73/hr

Trains for higher level Account Analyst roles while learning SHS policies and procedures ... Customer Service: Ability to communicate to people internal and external to the organization and to ...

Rain for Rent

Strategic Account Analyst

Monroeville, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Strategic Account Analyst is an essential partner specializing in strategic accounts through ... Our experienced teams, supported by skilled engineers, are continually redefining what customers ...

Rain For Rent

Strategic Account Analyst

Philadelphia, PA · On-site

$65K - $80K/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Strategic Account Analyst is an essential partner specializing in strategic accounts through ... Our experienced teams, supported by skilled engineers, are continually redefining what customers ...

Stouffers

Customer Account Associate - Kroger

Loveland, OH · On-site

$45K - $61K/yr

Support trade deduction analysis, reconciliation, workflow administration, and documentation in partnership with Account Management and Sales Finance. * Manage customer post-audit claims, including ...

Stouffers

Customer Account Associate - Costco

Seattle, WA · On-site

$67K - $98K/yr

  • Medical

  • Retirement

Support trade deduction analysis, reconciliation, workflow administration, and documentation in partnership with Account Management and Sales Finance. * Manage customer post-audit claims, including ...

Atlanticus Holdings Corporation

Account Analyst 1

Phoenix, AZ · On-site

$16 - $21/hr

  • Medical

  • Retirement

  • PTO

Interacting with customers who are greater than 30 days past due, providing assistance by answering questions and process requests by phone * Answer incoming customer calls regarding billing issues ...

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Showing results 21-40

All JobsCustomer Account Analyst Jobs

Customer Account Analyst information

See salary details

$15

$26

$43

How much do customer account analyst jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer account analyst in the United States is $26.84, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer account analyst, and why are they important?

To thrive as a Customer Account Analyst, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field. Familiarity with CRM software, data analysis tools like Excel or Tableau, and occasionally ERP systems is typically required. Excellent communication, problem-solving abilities, and customer service orientation are valuable soft skills in this role. These skills are crucial for accurately managing customer accounts, resolving issues efficiently, and supporting business growth through data-driven decisions.

What is the difference between Customer Account Analyst vs Customer Service Representative?

AspectCustomer Account AnalystCustomer Service Representative
CredentialsTypically requires a bachelor's degree in business, finance, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice setting, analyzing customer data and accountsCall centers, retail, or office environments assisting customers directly
Employer & IndustryFinancial services, telecommunications, retailRetail, telecommunications, service industries
Search & Comparison IntentUnderstanding analytical roles in customer account managementCustomer support and service roles

The main difference is that Customer Account Analysts focus on analyzing customer data, managing accounts, and supporting strategic decisions, often requiring analytical skills and relevant degrees. Customer Service Representatives primarily handle direct customer interactions, providing support and resolving issues. Both roles are vital in customer-focused industries but serve different functions within the customer experience.

What are some typical challenges a customer account analyst faces when managing multiple client accounts?

Customer Account Analysts often juggle several client accounts simultaneously, which can present challenges such as prioritizing urgent issues, maintaining accurate records, and ensuring timely resolution of customer inquiries. Effective communication and time management are crucial to balance competing demands and build strong client relationships. Analysts also collaborate closely with sales, finance, and support teams to deliver tailored solutions and address account-specific concerns, making adaptability and teamwork key to success in this role.
More about Customer Account Analyst jobs

What states have the most Customer Account Analyst jobs?

States with the most job openings for Customer Account Analyst jobs include:

What job categories do people searching Customer Account Analyst jobs look for?

The top searched job categories for Customer Account Analyst jobs are:

Customer Account Analyst jobs near you
Infographic showing various Customer Account Analyst job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,833 per year, or $26.8 per hour.

Stakeholder Account Analyst

JPC Partners

Norristown, PA

Full-time

Re-posted 4 days ago

Job description

JPC Partners is looking for a Stakeholder Account Analyst that will be responsible for managing and acquiring tool user data from multiple sources within and outside of the company environment. The Account Analyst serves as the liaison between the company and its members for setting up and provisioning access to company tools. This role will also be responsible for maintaining this information and interfacing with members and impacted departments to make changes or updates as needed.  The Account Analyst will also provide support in implementing stakeholder-related processes and assisting in resolving new and ongoing issues for Members.
Essential Functions
  • Support the set-up and management of all company accounts and their associated privileges for access to Stakeholder Process related tools
  • Assist external Roster Mangers and voters with the set up and management of their user accounts and access to voting application tool and functions
  • Monitor and follow up, as necessary, with external customers regarding the accuracy of submitted information in Roster Manager and voting application
  • Work with external stakeholders and various internal key areas to ensure that the appropriate roster manager and voter roles, responsibilities and requirements are followed and enforced
  • Provide guidance for new stakeholder introductions into Stakeholder Process related tools, roles, and associated accesses
  • Evaluate and periodically review Member access for proper qualifications and work with staff to support the administration of secured content and registrations
  • Generate various reports and documentation for informational distributions, as needed for internal analysis
  • Maintain timely and accurate records of Member voting, roster and secured access accounts and take appropriate action within tools
  • Work with internal staff to administer and support Issue Tracking tool and automated posting process for meeting materials
  • Document and maintain Stakeholder Process tools and other stakeholder process related documentation
  • Support Stakeholder Process meetings and logistics as needed
  • Maintain knowledge of the business environment, objectives and requirements relative to processes and tools and use that knowledge to develop communications for internal and external Members.
Qualifications
  • Education
    • Required
      • BS - Business Administration
      • Or equivalent work experience
    • Preferred
      • MBA - Business Administration
  • Required Work Experience
    • 2+ years of relevant experience
      • Business Analyst with experience in customer service
  • Required Skills and Abilities
    • Ability to visualize and solve complex problems
    • Ability to produce high-quality work products with attention to detail
    • Proficient in Microsoft Office Suite (MS-Word, MS-Excel and MS-Powerpoint)
    • Experience in external customer interface
    • Experience using effective verbal and written communication skills
    • Ability to understand business needs, while establishing and maintaining a high level of customer trust and confidence
    • Ability to utilize a questioning mindset
    • Prior experience administering homegrown tools and technologies
  • Preferred Skills and Abilities
    • Understanding of system accounts and access controls
    • Experience with SharePoint and Salesforce
    • Ability to develop strong relationships with multiple departments and divisions