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Customer Account Analyst Jobs (NOW HIRING)

KeHE Distributors, LLC

Account Analyst

Grand Rapids, MI

$48K - $71K/yr

Responsibilities The Account Analyst assists both the KeHE Account Manager and Customer's personnel with the compilation, processing and analysis of data as related to the sales and marketing of ...

KeHE Distributors, LLC

Account Analyst

Grand Rapids, MI · On-site

$48K - $71K/yr

Primary Responsibilities The Account Analyst assists both the KeHE Account Manager and Customer's personnel with the compilation, processing and analysis of data as related to the sales and marketing ...

KeHE Distributors, LLC

Account Analyst

Portland, OR · On-site

$53K - $80K/yr

Primary Responsibilities The Account Analyst assists both the KeHE Account Manager and Customer's personnel with the compilation, processing and analysis of data as related to the sales and marketing ...

KeHE Distributors, LLC

Account Analyst

Grand Rapids, MI · On-site

$48K - $71K/yr

Primary Responsibilities The Account Analyst assists both the KeHE Account Manager and Customer's personnel with the compilation, processing and analysis of data as related to the sales and marketing ...

Broadsign Careers

Account Analyst

New York, NY · Hybrid

$60K - $71K/yr

Account Analyst, Reports To: Director, Client Success, US Location: New York, NY (Hybrid) About Us ... customer experience. * Act as a key liaison with publisher sales contacts to advance client ...

Broadsign Careers

Account Analyst

New York, NY · On-site

$60K - $71K/yr

Account Analyst, Reports To: Director, Client Success, US Location: New York, NY (Hybrid) About Us ... customer experience. * Act as a key liaison with publisher sales contacts to advance client ...

Rubicon Global

Key Account Analyst

Atlanta, GA · On-site

Key Account Analyst Location: R emote/Hybrid - USA Reports to: Manager, Ops Analytics Department ... Accurately assign charges to customer statements and proactively investigate and resolve ...

Rubicon

Key Account Analyst

Atlanta, GA · On-site

Key Account Analyst Location: R emote/Hybrid - USA Reports to: Manager, Ops Analytics Department ... Accurately assign charges to customer statements and proactively investigate and resolve ...

Medpace, Inc.

Account Analyst

Cincinnati, OH

Account analysts will work directly with clients to partner in strategic budget development to meet ... Responsible for assuring that bid meets customer's expectations and specific requirements; * Have ...

Medpace, Inc.

Account Analyst

Cincinnati, OH · On-site

Account analysts will work directly with clients to partner in strategic budget development to meet ... Responsible for assuring that bid meets customer's expectations and specific requirements; * Have ...

CAR Financial

Be Seen First

Account Analyst

Orlando, FL · On-site

Call to verify information for potential customers * Manage and perform collection calls on assigned accounts * Proactively maintain detailed and accurate notes for every conversation * Analyze ...

Conner Strong & Buckelew

Account Analyst

Camden, NJ · On-site

$62K - $75K/yr

Provide prompt, accurate and courteous service to Customers, Sales Representatives and Insurance ... Participates in account reconciliation for receivables management. * Submits Applications to ...

JPC Partners

Stakeholder Account Analyst

Audubon, PA · On-site

The Account Analyst serves as the liaison between the company and its members for setting up and ... Monitor and follow up, as necessary, with external customers regarding the accuracy of submitted ...

Conner Strong & Buckelew

Account Analyst

Camden, NJ · Hybrid

$62K - $75K/yr

Provide prompt, accurate and courteous service to Customers, Sales Representatives and Insurance ... Participates in account reconciliation for receivables management. * Submits Applications to ...

Medpace, Inc.

Account Analyst

Cincinnati, OH

Account analysts will work directly with clients to partner in strategic budget development to meet ... Responsible for assuring that bid meets customer's expectations and specific requirements; * Have ...

THE KONG COMPANY LLC

Key Account Analyst

Golden, CO · On-site

$100K/yr

Description The Key Account Analyst drives data-driven insights and execution across key retail ... Advanced Excel skills; experience with CRM or sales systems (e.g., Salesforce) * Strong analytical ...

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Customer Account Analyst information

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$15

$26

$43

How much do customer account analyst jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer account analyst in the United States is $26.84, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Account Analyst, and why are they important?

To thrive as a Customer Account Analyst, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field. Familiarity with CRM software, data analysis tools like Excel or Tableau, and occasionally ERP systems is typically required. Excellent communication, problem-solving abilities, and customer service orientation are valuable soft skills in this role. These skills are crucial for accurately managing customer accounts, resolving issues efficiently, and supporting business growth through data-driven decisions.

What is the difference between Customer Account Analyst vs Customer Service Representative?

AspectCustomer Account AnalystCustomer Service Representative
CredentialsTypically requires a bachelor's degree in business, finance, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice setting, analyzing customer data and accountsCall centers, retail, or office environments assisting customers directly
Employer & IndustryFinancial services, telecommunications, retailRetail, telecommunications, service industries
Search & Comparison IntentUnderstanding analytical roles in customer account managementCustomer support and service roles

The main difference is that Customer Account Analysts focus on analyzing customer data, managing accounts, and supporting strategic decisions, often requiring analytical skills and relevant degrees. Customer Service Representatives primarily handle direct customer interactions, providing support and resolving issues. Both roles are vital in customer-focused industries but serve different functions within the customer experience.

What does a Customer Account Analyst do?

A Customer Account Analyst is responsible for managing and analyzing customer accounts to ensure accuracy, resolve discrepancies, and provide support regarding account-related inquiries. They often review account activity, process billing or payment issues, and maintain detailed records to facilitate smooth customer interactions. Additionally, Customer Account Analysts may collaborate with other departments to resolve complex account problems and help improve customer satisfaction by providing timely and effective solutions.

What are some typical challenges Customer Account Analysts face when managing multiple client accounts?

Customer Account Analysts often juggle several client accounts simultaneously, which can present challenges such as prioritizing urgent issues, maintaining accurate records, and ensuring timely resolution of customer inquiries. Effective communication and time management are crucial to balance competing demands and build strong client relationships. Analysts also collaborate closely with sales, finance, and support teams to deliver tailored solutions and address account-specific concerns, making adaptability and teamwork key to success in this role.
More about Customer Account Analyst jobs
What states have the most Customer Account Analyst jobs? States with the most job openings for Customer Account Analyst jobs include:
What job categories do people searching Customer Account Analyst jobs look for? The top searched job categories for Customer Account Analyst jobs are:
Customer Account Analyst jobs near you
Infographic showing various Customer Account Analyst job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 82% Full Time, 8% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,833 per year, or $26.8 per hour.
Account Analyst

Account Analyst

KeHE Distributors, LLC

Grand Rapids, MI

$48K - $71K/yr

Full-time

Posted 25 days ago

KeHE Distributors rating

6.7

Company rating: 6.7 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

40th of 48 rated food wholesalers

Job description

Overview

At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving others – and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we’re committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you’ll be embarking on a career that’s moving forward. When you join KeHE, you’re becoming part of a team that is a force for good.


Responsibilities

The Account Analyst assists both the KeHE Account Manager and Customer’s personnel with the compilation, processing and analysis of data as related to the sales and marketing of products for the Customer’s account. Accountabilities are accomplished through working cooperatively to foster an environment consistent with the KeHE Mission and Values.


Qualifications

  • High School diploma required; Bachelor's Degree preferred.
  • Minimum two (2) years’ experience in sales of grocery products to chain accounts.
  • Understanding of category management with strong quantitative, analytical and computer skills. Working knowledge of and literacy in computer software, including but not limited to word processing, spreadsheet, and presentation applications. Ability to quickly become acclimated to shelf merchandising tools.

  • Advanced Microsoft Excel skills required. This includes advance formulas and V look ups, tables and formatting, conditional formatting, charting, pivot tables and reporting.

Qualifications / Additional Skills / Aptitude:

  • Ability and willingness to work flexible hours, including some weekends.
  • Demonstrated ability to recognize and pursue business opportunities without being directed to, acting quickly and decisively when appropriate. Ability to coordinate and prioritize a high volume of work and meet pressing time requirements. Ability to work independently. Demonstrated willingness to take responsibility for personal actions, decisions, and results.
  • Demonstrated strength in oral and written communications with people at all organizational levels. Demonstrated proficiency in conducting effective meetings and making clear and concise presentations. Strong negotiating, communication and organizational skills as well as interpersonal skills.
  • Ability to interact with a diverse group of individuals and contribute to a collaborative work environment - must be a team player.
  • Demonstrated ability to effectively manage a variety of tasks simultaneously, focusing on those with the highest business impact, including anticipating problems and taking appropriate preventive action to avoid crises whenever possible.
  • Demonstrated ability to effectively identify long-term issues, develop and implement strategies to address these issues, and link shorter-term activities to these strategies.

What KeHE Distributors employees say

Pay

Benefits

Hours and flexibility

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