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Customer Account Analyst Jobs (NOW HIRING)

Amkor Technology

Analyst, Account

San Diego, CA · On-site

$76K - $85K/yr

The Account Analyst position primarily focuses on automating and optimizing business reporting ... In addition, the position supports customer account operations, including issue resolution, order ...

Rubicon Global

Key Account Analyst

Atlanta, GA · On-site

Key Account Analyst Location: R emote/Hybrid - USA Reports to: Manager, Ops Analytics Department ... Accurately assign charges to customer statements and proactively investigate and resolve ...

Conner Strong & Buckelew

Account Analyst

Camden, NJ · Hybrid

$62K - $75K/yr

Provide prompt, accurate and courteous service to Customers, Sales Representatives and Insurance ... Participates in account reconciliation for receivables management. * Submits Applications to ...

Medpace, Inc.

Account Analyst

Cincinnati, OH · On-site +1

Account analysts will work directly with clients to partner in strategic budget development to meet ... Communicates with Medpace customers regarding ongoing projects to ensure customer's expectations ...

Medpace, Inc.

Account Analyst

Cincinnati, OH · On-site +1

Account analysts will work directly with clients to partner in strategic budget development to meet ... Communicates with Medpace customers regarding ongoing projects to ensure customer's expectations ...

Conner Strong & Buckelew

Account Analyst

Camden, NJ · On-site

$62K - $75K/yr

Provide prompt, accurate and courteous service to Customers, Sales Representatives and Insurance ... Participates in account reconciliation for receivables management. * Submits Applications to ...

Ariat

Key Account Analyst Manager

San Leandro, CA · On-site

$85K - $100K/yr

The Key Account Analyst Manager will ensure excellent customer service is provided to Ariat retailers, sales representatives, internal and external customers alike. This individual will demonstrate a ...

Rain For Rent

Strategic Account Analyst

Monroeville, NJ

$65K - $80K/hr

The Strategic Account Analyst is an essential partner specializing in strategic accounts through ... Our experienced teams, supported by skilled engineers, are continually redefining what customers ...

Samaritan Health Services

Account Analyst I

Corvallis, OR · On-site

$16.84 - $24.73/hr

Trains for higher level Account Analyst roles while learning SHS policies and procedures ... Customer Service: Ability to communicate to people internal and external to the organization and to ...

Rain for Rent

Strategic Account Analyst

Monroeville, NJ · On-site

The Strategic Account Analyst is an essential partner specializing in strategic accounts through ... Our experienced teams, supported by skilled engineers, are continually redefining what customers ...

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Showing results 21-40

All JobsCustomer Account Analyst Jobs

Customer Account Analyst information

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$15

$26

$43

How much do customer account analyst jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer account analyst in the United States is $26.84, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.05 per hour, depending on experience, location, and employer.

What are some typical challenges a customer account analyst faces when managing multiple client accounts?

Customer Account Analysts often juggle several client accounts simultaneously, which can present challenges such as prioritizing urgent issues, maintaining accurate records, and ensuring timely resolution of customer inquiries. Effective communication and time management are crucial to balance competing demands and build strong client relationships. Analysts also collaborate closely with sales, finance, and support teams to deliver tailored solutions and address account-specific concerns, making adaptability and teamwork key to success in this role.

What are the key skills and qualifications needed to thrive as a customer account analyst, and why are they important?

To thrive as a Customer Account Analyst, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field. Familiarity with CRM software, data analysis tools like Excel or Tableau, and occasionally ERP systems is typically required. Excellent communication, problem-solving abilities, and customer service orientation are valuable soft skills in this role. These skills are crucial for accurately managing customer accounts, resolving issues efficiently, and supporting business growth through data-driven decisions.

What is the difference between Customer Account Analyst vs Customer Service Representative?

AspectCustomer Account AnalystCustomer Service Representative
CredentialsTypically requires a bachelor's degree in business, finance, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentOffice setting, analyzing customer data and accountsCall centers, retail, or office environments assisting customers directly
Employer & IndustryFinancial services, telecommunications, retailRetail, telecommunications, service industries
Search & Comparison IntentUnderstanding analytical roles in customer account managementCustomer support and service roles

The main difference is that Customer Account Analysts focus on analyzing customer data, managing accounts, and supporting strategic decisions, often requiring analytical skills and relevant degrees. Customer Service Representatives primarily handle direct customer interactions, providing support and resolving issues. Both roles are vital in customer-focused industries but serve different functions within the customer experience.

More about Customer Account Analyst jobs

What states have the most Customer Account Analyst jobs?

States with the most job openings for Customer Account Analyst jobs include:

What job categories do people searching Customer Account Analyst jobs look for?

The top searched job categories for Customer Account Analyst jobs are:

Customer Account Analyst jobs near you
Infographic showing various Customer Account Analyst job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,833 per year, or $26.8 per hour.

Analyst, Account

Amkor Technology

San Diego, CA • On-site

$76K - $85K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Amkor Technology, Inc. (Nasdaq: AMKR) is the world's largest U.S. headquartered OSAT and is a global leader in outsourced semiconductor packaging and test services. With a strong track record of innovation, a broad and diverse geographic footprint and solid partnerships with lead customers, Amkor delivers high-quality solutions that enable the world's leading semiconductor and electronics companies to bring advanced technologies to market. The company's comprehensive portfolio includes advanced packaging, wafer-level processing, and system-in-package solutions targeting applications for smartphones, data centers, artificial intelligence, automobiles and wearables. For more information visit amkor.com.
Position Summary:
Amkor Technology is recruiting for an Account Analyst based in the San Diego, CA area. The Account Analyst position primarily focuses on automating and optimizing business reporting using Microsoft Excel and Power BI. This role drives efficiency by transforming manual processes into scalable, data-driven solutions that support decision-making. In addition, the position supports customer account operations, including issue resolution, order management, and cross-functional coordination, ensuring accuracy and high-quality service.
Essential Duties and Responsibilities:
  • Design, develop, and maintain automated weekly, monthly, and quarterly reports using Microsoft Excel and Power BI to support business decision-making
  • Manage day-to-day internal and external communications, including timely and professional responses to customer emails and phone inquiries
  • Investigate and resolve pricing and invoice discrepancies by collaborating with cross-functional teams (e.g., Finance, Sales, Operations)
  • Submit and track customer Requests for Quotation (RFQs) within Salesforce.com, ensuring accuracy and completeness
  • Maintain consistent communication with internal and external stakeholders, providing status updates and ensuring alignment across teams
  • Review and process purchase orders (POs), including acknowledgment, accuracy verification, tracking, and ensuring timely invoice generation
  • Enter and manage New Product Introduction (NPI) material order requests, requiring strong attention to detail and proactive delivery monitoring
  • Track and manage Non-Recurring Expenses (NRE), rebates, and support the monthly billing process to ensure accuracy and timeliness
  • Create and manage sales orders across multiple business groups, adapting to varying requirements while maintaining high accuracy

Required Qualifications:
  • Bachelor's degree required (Business, Analytics, Supply Chain, or related field preferred)
  • Ability to manage and resolve complex customer requests with professionalism, accuracy, and a sense of urgency
  • Strong organizational skills with the ability to effectively prioritize, manage multiple tasks, and meet deadlines in a fast-paced environment
  • Demonstrated problem-solving skills with keen attention to detail and a proactive approach to identifying and resolving issues
  • Excellent written and verbal communication skills, with the ability to communicate clearly across technical and non-technical audiences
  • Ability to collaborate across multiple teams and geographies, demonstrating flexibility and adaptability in a matrixed environment
  • Strong work ethic with willingness to adjust schedule as needed to meet business demands and critical deadlines
  • Self-starter with the ability to work independently while also contributing effectively as part of a team

Preferred Qualifications:
  • Experience working with SAP or other enterprise resource planning (ERP) systems
  • Advanced proficiency in Microsoft Excel and Power BI, including VBA, PowerQuery (including M language), DAX, VLOOKUP, PivotTables and data modeling
  • Familiarity with Salesforce.com or similar customer relationship management (CRM) platforms
  • Familiarity with PowerAutomate
  • Prior experience supporting planning or forecasting analysis processes

Salary Range:
$76,500 - 85,000
Location:
San Diego, CA. This position has a hybrid schedule. Candidates must reside near the local Amkor office, no relocation provided.
Amkor is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.

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