Customer Account Analyst
Summit, NJ · On-site
Customer Account Analyst This position will provide a 1:1 relationship with the Influenza Sales Team, assisting in all reporting and validation tasks required operationalizing signed customer ...
Customer Account Analyst
Summit, NJ · On-site
Customer Account Analyst This position will provide a 1:1 relationship with the Influenza Sales Team, assisting in all reporting and validation tasks required operationalizing signed customer ...
Customer Account Analyst
$48K - $72K/yr
Customer Account Analyst Edgewell is a global team of over 6,000 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of ...
Customer Account Analyst
$48K - $72K/yr
Customer Account Analyst Edgewell is a global team of over 6,000 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of ...
Customer Account Analyst
Saint Louis, MO · Hybrid
$48K - $72K/yr
Sales * Customers' Replenishment Personnel * Channel/Account Team Counterparts * Supply Chain ... Analytical skills * Strong written and verbal communication skills * Must be self-actuated and has ...
Customer Account Analyst
Saint Louis, MO · Hybrid
$48K - $72K/yr
Sales * Customers' Replenishment Personnel * Channel/Account Team Counterparts * Supply Chain ... Analytical skills * Strong written and verbal communication skills * Must be self-actuated and has ...
Customer Account Analyst
Saint Louis, MO · Hybrid
$48K - $72K/yr
Sales * Customers' Replenishment Personnel * Channel/Account Team Counterparts * Supply Chain ... Analytical skills * Strong written and verbal communication skills * Must be self-actuated and has ...
Customer Account Analyst
Saint Louis, MO · Hybrid
$48K - $72K/yr
Sales * Customers' Replenishment Personnel * Channel/Account Team Counterparts * Supply Chain ... Analytical skills * Strong written and verbal communication skills * Must be self-actuated and has ...
Customer Account Analyst
Saint Louis, MO · Hybrid
$48K - $72K/yr
Sales * Customers' Replenishment Personnel * Channel/Account Team Counterparts * Supply Chain ... Analytical skills * Strong written and verbal communication skills * Must be self-actuated and has ...
Customer Account Analyst
Saint Louis, MO · Hybrid
$48K - $72K/yr
Sales * Customers' Replenishment Personnel * Channel/Account Team Counterparts * Supply Chain ... Analytical skills * Strong written and verbal communication skills * Must be self-actuated and has ...
Customer Account Analyst
Saint Louis, MO · On-site
$48K - $72K/yr
Sales * Customers' Replenishment Personnel * Channel/Account Team Counterparts * Supply Chain ... Analytical skills * Strong written and verbal communication skills * Must be self-actuated and has ...
Customer Account Analyst
Saint Louis, MO · On-site
$48K - $72K/yr
Sales * Customers' Replenishment Personnel * Channel/Account Team Counterparts * Supply Chain ... Analytical skills * Strong written and verbal communication skills * Must be self-actuated and has ...
Customer Account Analyst
Saint Louis, MO · Hybrid
$48K - $72K/yr
Sales * Customers' Replenishment Personnel * Channel/Account Team Counterparts * Supply Chain ... Analytical skills * Strong written and verbal communication skills * Must be self-actuated and has ...
Customer Account Analyst
Saint Louis, MO · Hybrid
$48K - $72K/yr
Sales * Customers' Replenishment Personnel * Channel/Account Team Counterparts * Supply Chain ... Analytical skills * Strong written and verbal communication skills * Must be self-actuated and has ...
Customer Account Analyst At our Phoenix Maintenance, Repair, and Overhaul (MRO) facility, we specialize in the repair and support of critical electronic components that keep aircraft operating safely ...
Customer Account Analyst At our Phoenix Maintenance, Repair, and Overhaul (MRO) facility, we specialize in the repair and support of critical electronic components that keep aircraft operating safely ...
Sr. Customer Account Analyst
$80K - $95K/yr
Analyze accounts for contract adherence while ensuring services are aligned with the goals of the account * Partner with customer service teams to resolve account issues * Work with the finance ...
Sr. Customer Account Analyst
$80K - $95K/yr
Analyze accounts for contract adherence while ensuring services are aligned with the goals of the account * Partner with customer service teams to resolve account issues * Work with the finance ...
As a Customer Account Analyst, you will serve as a liaison between our customers and internal operations teams, ensuring repair orders move seamlessly through the process while delivering an ...
As a Customer Account Analyst, you will serve as a liaison between our customers and internal operations teams, ensuring repair orders move seamlessly through the process while delivering an ...
As a Customer Account Analyst, you will serve as a liaison between our customers and internal operations teams, ensuring repair orders move seamlessly through the process while delivering an ...
As a Customer Account Analyst, you will serve as a liaison between our customers and internal operations teams, ensuring repair orders move seamlessly through the process while delivering an ...
As a Customer Account Analyst, you will serve as a liaison between our customers and internal operations teams, ensuring repair orders move seamlessly through the process while delivering an ...
As a Customer Account Analyst, you will serve as a liaison between our customers and internal operations teams, ensuring repair orders move seamlessly through the process while delivering an ...
The position of Account Analyst includes account maintenance for current and new customers. Duties include the following: *Invoicing *Collections *Data entry *Reports and other administrative duties ...
Quick apply
The position of Account Analyst includes account maintenance for current and new customers. Duties include the following: *Invoicing *Collections *Data entry *Reports and other administrative duties ...
Account Analyst
Poulsbo, WA · On-site
$53K - $80K/yr
Primary Responsibilities The Account Analyst assists both the KeHE Account Manager and Customer's personnel with the compilation, processing and analysis of data as related to the sales and marketing ...
Account Analyst
Poulsbo, WA · On-site
$53K - $80K/yr
Primary Responsibilities The Account Analyst assists both the KeHE Account Manager and Customer's personnel with the compilation, processing and analysis of data as related to the sales and marketing ...
Account Analyst
El Paso, TX · On-site
The position of Account Analyst includes account maintenance for current and new customers. Duties include the following: *Invoicing *Collections *Data entry *Reports and other administrative duties ...
Quick apply
Account Analyst
El Paso, TX · On-site
The position of Account Analyst includes account maintenance for current and new customers. Duties include the following: *Invoicing *Collections *Data entry *Reports and other administrative duties ...
Account Analyst
$48K - $71K/yr
Primary Responsibilities The Account Analyst assists both the KeHE Account Manager and Customer's personnel with the compilation, processing and analysis of data as related to the sales and marketing ...
Account Analyst
$48K - $71K/yr
Primary Responsibilities The Account Analyst assists both the KeHE Account Manager and Customer's personnel with the compilation, processing and analysis of data as related to the sales and marketing ...
Account Analyst
$48K - $71K/yr
Primary Responsibilities The Account Analyst assists both the KeHE Account Manager and Customer's personnel with the compilation, processing and analysis of data as related to the sales and marketing ...
Account Analyst
$48K - $71K/yr
Primary Responsibilities The Account Analyst assists both the KeHE Account Manager and Customer's personnel with the compilation, processing and analysis of data as related to the sales and marketing ...
Account Analyst
$48K - $71K/yr
Primary Responsibilities The Account Analyst assists both the KeHE Account Manager and Customer's personnel with the compilation, processing and analysis of data as related to the sales and marketing ...
Account Analyst
$48K - $71K/yr
Primary Responsibilities The Account Analyst assists both the KeHE Account Manager and Customer's personnel with the compilation, processing and analysis of data as related to the sales and marketing ...
Account Analyst
Ontario, CA · On-site
$53K - $80K/yr
Primary Responsibilities The Account Analyst assists both the KeHE Account Manager and Customer's personnel with the compilation, processing and analysis of data as related to the sales and marketing ...
Account Analyst
Ontario, CA · On-site
$53K - $80K/yr
Primary Responsibilities The Account Analyst assists both the KeHE Account Manager and Customer's personnel with the compilation, processing and analysis of data as related to the sales and marketing ...
Account Analyst
Grand Rapids, MI · On-site +1
$48K - $71K/yr
Primary Responsibilities The Account Analyst assists both the KeHE Account Manager and Customer's personnel with the compilation, processing and analysis of data as related to the sales and marketing ...
Account Analyst
Grand Rapids, MI · On-site +1
$48K - $71K/yr
Primary Responsibilities The Account Analyst assists both the KeHE Account Manager and Customer's personnel with the compilation, processing and analysis of data as related to the sales and marketing ...
Customer Account Analyst information
See salary details
$15.63 - $18.16
9% of jobs
$18.16 - $20.69
15% of jobs
$20.81 is the 25th percentile. Wages below this are outliers.
$20.69 - $23.23
18% of jobs
The median wage is $25.34 / hr.
$23.23 - $25.76
9% of jobs
$25.76 - $28.30
15% of jobs
$29.69 is the 75th percentile. Wages above this are outliers.
$28.30 - $30.83
16% of jobs
$30.83 - $33.37
5% of jobs
$33.37 - $35.90
5% of jobs
$35.90 - $38.44
4% of jobs
$38.44 - $40.97
2% of jobs
$40.97 - $43.51
1% of jobs
$15
$26
$43
How much do customer account analyst jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for customer account analyst in the United States is $26.84, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.05 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Customer Account Analyst, and why are they important?
To thrive as a Customer Account Analyst, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field. Familiarity with CRM software, data analysis tools like Excel or Tableau, and occasionally ERP systems is typically required. Excellent communication, problem-solving abilities, and customer service orientation are valuable soft skills in this role. These skills are crucial for accurately managing customer accounts, resolving issues efficiently, and supporting business growth through data-driven decisions.
What is the difference between Customer Account Analyst vs Customer Service Representative?
| Aspect | Customer Account Analyst | Customer Service Representative |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, finance, or related field | High school diploma or equivalent; some roles prefer post-secondary education |
| Work Environment | Office setting, analyzing customer data and accounts | Call centers, retail, or office environments assisting customers directly |
| Employer & Industry | Financial services, telecommunications, retail | Retail, telecommunications, service industries |
| Search & Comparison Intent | Understanding analytical roles in customer account management | Customer support and service roles |
The main difference is that Customer Account Analysts focus on analyzing customer data, managing accounts, and supporting strategic decisions, often requiring analytical skills and relevant degrees. Customer Service Representatives primarily handle direct customer interactions, providing support and resolving issues. Both roles are vital in customer-focused industries but serve different functions within the customer experience.
What does a Customer Account Analyst do?
A Customer Account Analyst is responsible for managing and analyzing customer accounts to ensure accuracy, resolve discrepancies, and provide support regarding account-related inquiries. They often review account activity, process billing or payment issues, and maintain detailed records to facilitate smooth customer interactions. Additionally, Customer Account Analysts may collaborate with other departments to resolve complex account problems and help improve customer satisfaction by providing timely and effective solutions.
What are some typical challenges Customer Account Analysts face when managing multiple client accounts?
Customer Account Analysts often juggle several client accounts simultaneously, which can present challenges such as prioritizing urgent issues, maintaining accurate records, and ensuring timely resolution of customer inquiries. Effective communication and time management are crucial to balance competing demands and build strong client relationships. Analysts also collaborate closely with sales, finance, and support teams to deliver tailored solutions and address account-specific concerns, making adaptability and teamwork key to success in this role.
More about Customer Account Analyst jobs
What states have the most Customer Account Analyst jobs? States with the most job openings for Customer Account Analyst jobs include:
What job categories do people searching Customer Account Analyst jobs look for? The top searched job categories for Customer Account Analyst jobs are:
Job description
Customer Account Analyst
This position will provide a 1:1 relationship with the Influenza Sales Team, assisting in all reporting and validation tasks required operationalizing signed customer contracts both during and outside of the primary shipping season. Required to perform high end review and analytics for a set group of customer accounts each year.
Major AccountabilitiesReview and assess contracts to ensure that they can be operationalized effectively. Work directly with the Sales Team to resolve any issues pertaining to fulfilling customer requests. Create or update all departmental procedures several times a year to ensure that all team members are following the most up to date and accuracy processes. Confirm all pricing in an SAP system to ensure accuracy to contracts for over 90 accounts. Correctly answer customer questions regarding to invoices and reissue inaccurate invoices if required. Quality check all orders entered for their select group of accounts; analyzing billing, shipping, and quantity prior to orders being shipped out. Identify all EDI IDOC issues on incoming orders or customer accounts are work with the customer and IT to resolve in a timely manner. Release all approved orders to the warehouse for shipment to customers. Guarantee that all released orders for their assigned account list ship out, accurately, on-time, and within the approved allocation window. Perform routine reports and analysis on customer's delivery requirements and financial situations, including ensuring adequate credit lines and inventory levels to avoid shipment delays. Process any escalated Customer Incident or Discrepancy reports and track the number of doses lost to clinical or logistical errors. Handle any specialized reporting (monthly invoice summaries, daily tracking reports) that the customer or sales team requests. Report any potential technical complaints filed by customers to a regulatory group within 24 hours of receiving the customer's notice. Work with regulatory to answer any follow-up questions and avoid unnecessary recalls. Communicate daily with assigned NSLs to report any issues or delays that arise on their accounts, and assist in problem solving the situation. Responsible for the detailed analysis, tracking and approval of customers returns, matching right of returns to quantities actually returned by customers. Maintain records of all account information, ordering habits, primary contacts, and special shipping rules for each of their customers. Run and track compliance reporting to ensure that all associates in the department are being held to the company's standards and policies.
SkillsPrevious experience in the pharmaceutical customer service industry, preferably handling vaccines or other cold-chain products. High level of experience with Microsoft Excel and SAP 6.0 or later. Must be flexible, able to multi-task in a fast-paced environment, and operate well in a team setting. Able to effectively document new procedures to be added to training materials. EDI ordering/account maintenance is required. Must have excellent communication skills and strict attention to detail. Able to admit to mistakes or oversights and work in conjunction with internal partners to resolve the problems. Ability to work with cross-functional teams (Finance, Sales and Distribution, QA, IT and senior managers). Travel: Limited (<10%) domestic travel as required for training or meetings.
EducationHigh School diploma Continuing education and/or Bachelors of Science or Administration degree preferred, with emphasis in Business or related field Minimum 2 years of experience in the pharmaceutical industry or a regulated industry, experience with vaccines and/or biologics products highly desirable Intercultural experience and ability to act in a complex and rapidly changing business environment, preferably 1 year
About Saviance
Sourced by ZipRecruiter
Saviance is a modern consulting firm providing a variety of professional services to its clients in the US. We bring twenty three years of experience to the table. Our consultants are qualified experts and extremely talented. We understand the business behind the technology, and work with many of the top Fortune 100 companies and provide innovative, scalable, robust and secure solutions. At the forefront of the Staffing and IT Solutions industry, Saviance is certified by NMSDC as a Tier 1, Minority Business Enterprise (MBE) . We are a self- certified Small Business and self- certified Woman Owned Business committed to maximizing global workforce solutions on behalf of our clients, empowering businesses and talent through applied human intelligence. We are a Diversity Supplier with global reach specializing in a business services blend of talent, technology, and a relentless commitment to customer success. It’s our diversity that’s acts as a core component of our culture, our approach to business, and the opportunities we provide to our clients and our employees.
Industry
It services
Company size
201 - 500 Employees
Headquarters location
East Rutherford, NJ, US
Year founded
1999