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Cta Customer Service Jobs (NOW HIRING)

FV Demo Company

Seller Services Associate

Chicago, IL · On-site

$15/hr

Customer Service Representative: Our company keeps growing! We continue to add senior leadership ... We located in downtown Chicago, Illinois, close to both Metra and CTA stations. Our company is an ...

FV Demo Company

Seller Services Associate

Chicago, IL · On-site

$15/hr

Customer Service Representative: Our company keeps growing! We continue to add senior leadership ... We located in downtown Chicago, Illinois, close to both Metra and CTA stations. Our company is an ...

FV Demo Company

Seller Services Associate

Chicago, IL · On-site

$15/hr

Customer Service Representative: Our company keeps growing! We continue to add senior leadership ... We located in downtown Chicago, Illinois, close to both Metra and CTA stations. Our company is an ...

FV Demo Company

Seller Services Associate

Chicago, IL · On-site

$15/hr

Customer Service Representative: Our company keeps growing! We continue to add senior leadership ... We located in downtown Chicago, Illinois, close to both Metra and CTA stations. Our company is an ...

FV Demo Company

Seller Services Associate

Chicago, IL · On-site

$15/hr

Customer Service Representative: Our company keeps growing! We continue to add senior leadership ... We located in downtown Chicago, Illinois, close to both Metra and CTA stations. Our company is an ...

FV Demo Company

Seller Services Associate

Chicago, IL · On-site

$15/hr

Customer Service Representative: Our company keeps growing! We continue to add senior leadership ... We located in downtown Chicago, Illinois, close to both Metra and CTA stations. Our company is an ...

FV Demo Company

Seller Services Associate

Chicago, IL · On-site

$15/hr

Customer Service Representative: Our company keeps growing! We continue to add senior leadership ... We located in downtown Chicago, Illinois, close to both Metra and CTA stations. Our company is an ...

FV Demo Company

Seller Services Associate

Chicago, IL · On-site

$15/hr

Customer Service Representative: Our company keeps growing! We continue to add senior leadership ... We located in downtown Chicago, Illinois, close to both Metra and CTA stations. Our company is an ...

FV Demo Company

Seller Services Associate

Chicago, IL · On-site

$15/hr

Customer Service Representative: Our company keeps growing! We continue to add senior leadership ... We located in downtown Chicago, Illinois, close to both Metra and CTA stations. Our company is an ...

Medlivo

Travel CT Technologist

Beckley, WV · On-site

... Extremities Trauma CT Imaging CTA Brain CTA Neck CTA Chest CTA Abdomen/Pelvis Contrast ... customer-service oriented and work well with patients Strong teamwork and communication skills ...

Alfa Laval

Job Page CTA Left

Richmond, VA · On-site

Perform Field Service jobs and training as needed. * Comfortable interacting with customers in professional manners. We care about diversity, inclusion and equity in our recruitment processes. We ...

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Cta Customer Service information

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How much do cta customer service jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for cta customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a CTA Customer Service representative?

CTA Customer Service representatives are employees of the Chicago Transit Authority who assist customers with information about transit routes, schedules, fares, and lost items. They help resolve passenger issues, answer questions, and ensure a positive experience while using CTA buses and trains. Their role is crucial in maintaining smooth operations and addressing the needs and concerns of riders. They can be reached via phone, email, or at select CTA stations.

What are the key skills and qualifications needed to thrive as a CTA Customer Service representative?

To thrive as a CTA Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with fare collection systems, scheduling software, and customer inquiry databases is often required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are vital for ensuring positive passenger experiences and efficient service delivery in a fast-paced transit environment.

What are some common challenges CTA Customer Service representatives face, and how can they overcome them?

CTA Customer Service representatives often encounter high volumes of inquiries, ranging from fare issues to service delays, especially during peak travel times. Managing customer expectations while providing accurate, timely information can be challenging, particularly when dealing with upset or stressed passengers. To succeed, representatives benefit from strong communication skills, patience, and a thorough understanding of CTA policies and transit operations. Teamwork and ongoing training also play a key role in navigating complex situations and ensuring positive customer experiences.

What is the difference between Cta Customer Service vs Customer Support Specialist?

AspectCta Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; training in communication and problem-solving
Work EnvironmentCall centers, retail, online supportCall centers, technical support, retail
Employer & Industry UsageRetail, telecommunications, e-commerceTechnology, retail, healthcare
Common Search & ComparisonCustomer service roles, support jobsTechnical support, customer care

Both Cta Customer Service and Customer Support Specialist roles focus on assisting customers, but Cta Customer Service often emphasizes direct customer interaction in retail or call centers, while Customer Support Specialists may handle more technical or product-specific issues. Understanding these differences helps job seekers find the right fit for their skills and career goals.

More about Cta Customer Service jobs

What cities are hiring for Cta Customer Service jobs?

Cities with the most Cta Customer Service job openings:

What states have the most Cta Customer Service jobs?

States with the most job openings for Cta Customer Service jobs include:

What are popular job titles related to Cta Customer Service jobs?

For Cta Customer Service jobs, the most frequently searched job titles are:

Cta Customer Service jobs near you
Infographic showing various Cta Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Seller Services Associate

Chicago, IL • On-site

FV Demo Company
See more jobs at FV Demo Companyexternal

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Job description

Customer Service Representative:

Our company keeps growing! We continue to add senior leadership, recently to our Operations Center and Customer Experience team.

Our goals this year include an improved experience for our customers lead by innovative and service minded leaders. That is where you come in!

We are looking for upbeat, clever, and thoughtful candidates who pride themselves on delivering exceptional service with each customer interaction. Our Customer Service Representatives are on the front line of making sure our customers receive best in class service with their needs. You’ll be the voice of our brand and responsible for providing information to customers in response to inquiries. Our Customer Service agents play a key role in our continued growth and reputation for providing first class service, so we understand the importance of investing in our employees.

Responsibilities:

  • Deliver exceptional customer care by responding to customer’s calls
  • Resolve customer issues and offer solutions in a friendly and positive manner
  • Cultivate relationships and act as liaison between buyers and sellers to ensure the highest level of customer satisfaction
  • Make outbound calls to customers for shipment confirmation and to ensure customer satisfaction
  • Track shipments on ticket orders for customers and problem solve

Requirements:

  • 1+ years’ experience in a call center or customer service oriented role
  • Helpful, patient and friendly attitude with a drive to take on new challenges and learn
  • Must be comfortable working on a computer and have ability to type 50 words per minute
  • Ability to show empathy toward customer concerns
  • Maintain professionalism and positively represent the Vivid Seats’ brand
  • Willingness to work flexible schedule - some weekend and evening shifts are required
  • High school diploma or equivalent
  • Bachelor’s or Associates degree preferred

What We Offer:

As a Customer Service Representative, you will be working a full-time position with a starting pay of $15/hr in a growing industry with a flexible work week, a variety of team and individual incentive programs based on performance, and a lot of growth potential with frequent promotional opportunities. Our employees also enjoy our friendly, team oriented environment with a casual dress code, kitchen stocked with beverages, frequent company lunches, happy hours, and discounted tickets to all your favorite events! Not only do we have a great work environment, but standard benefits include affordable medical/dental/vision/life insurance, 401(k) plan with employer match, and transit plan discounts. We located in downtown Chicago, Illinois, close to both Metra and CTA stations.

Our company is an equal opportunity employer. Vivid Seats prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.

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