ZipRecruiter

Log In

1

Fct Customer Service Jobs (NOW HIRING)

AEG

Ticketing Intern

Tulsa, OK

$13.75 - $18.25/hr

On-Site Overview of FC Tulsa (FCT) FC Tulsa (FCT) is seeking a Ticketing Services Work Experience ... Our goal is to provide excellent customer service while creating unique and memorable moments for ...

AEG

Manager, Ticket Operations & CRM

Tulsa, OK

... of FCT ticket operations and efficiently and effectively supports ticket transactions and the ... The role is responsible for overseeing administrative, technical, and customer service duties ...

Omni Inclusive

Sr Actimize Java developer

Manhattan, NY · On-site

$63 - $80.50/hr

... your Customer (KYC), Anti-Bribery & Corruption programs. Financial Crimes Technology (FCT) has ... Financial Services experience * Bachelors in Computer Science or a related Field, Master's Degree ...

Firestorm

Director of Customer Engagement

San Diego, CA · On-site

$165K - $195K/yr

S. military service or 5+ years working with U.S. defense customers at the operator level. * Active ... Testing (FCT), Cooperative Research and Development Agreement (CRADA)). * Familiarity with ...

Emerald Technologies

Test Technician I

Saline, MI · On-site

$19.75 - $27/hr

Perform Flying probe (FPT), In Circuit (ICT) or Functional (FCT) tests, of basic to medium ... However, our rapid turnaround times, responsive customer service, and collaborative problem-solving ...

next page

Showing results 1-20

All JobsFct Customer Service Jobs

Fct Customer Service information

See salary details

$24.5K

$58K

$101K

How much do fct customer service jobs pay per year?

As of Jun 23, 2026, the average yearly pay for fct customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

Is CSR a good entry level position?

Customer Service Representative (CSR) roles are commonly considered good entry-level positions because they require minimal prior experience and focus on communication, problem-solving, and customer interaction skills. These roles often provide on-the-job training and can serve as a stepping stone to other positions within a company. However, the suitability depends on individual skills and career goals.

Is FCT an American company?

FCT Customer Service is a role that typically involves assisting customers with inquiries and support. Whether the company is American depends on its corporate headquarters, which can vary; it is recommended to check the company's official website or job posting for specific location details.

Is FCT a good company?

FCT Customer Service is a role that involves assisting clients and resolving issues, often requiring strong communication and problem-solving skills. The company's reputation can vary based on employee reviews and industry standards, so researching specific workplace experiences is recommended.

What is the difference between Fct Customer Service vs Call Center Representative?

AspectFct Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; training on call handling
Work EnvironmentOffice or remote; direct customer interactionCall centers; inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecommunications, tech support, sales

Fct Customer Service and Call Center Representative roles both involve direct customer interaction and require similar credentials. However, Fct Customer Service often emphasizes broader customer relationship management, while Call Center Representatives focus on handling high-volume calls. Both roles are essential in customer support across various industries.

How to get hired for customer service?

To get hired for a customer service role, candidates should have strong communication skills, a positive attitude, and experience with customer interaction. Familiarity with customer service software and a willingness to work flexible hours can also improve chances of employment. Preparing a clear resume highlighting relevant skills and practicing interview questions can help secure a position.
What cities are hiring for Fct Customer Service jobs? Cities with the most Fct Customer Service job openings:
Institutional Client Services Associate

Institutional Client Services Associate

First Community Trust

Iowa, IA • On-site

$28.85 - $33.66/hr

Full-time

Retirement

Posted 8 days ago

Job description

Why First Community Trust (FCT)?

First Community Trust (FCT) is a nationally chartered trust company offering wealth advisory services including investment, retirement, and trust services, primarily to credit unions. Our purpose is to help clients achieve their personal, financial and estate planning goals with confidence. With over $1.3B in assets under management, FCT continues to grow through strong client partnerships and a commitment to service excellence.

About the Role

We are seeking a full-time Institutional Client Services Associateto support the operational functions of FCT's Institutional Division. This position plays a key role in delivering high quality and seamless experience for existing retirement plan sponsors and participants, while supporting the ongoing growth of FCT's retirement plan services. If you are customer service driven and detail oriented, we'd love to hear from you!

NOTE: Candidates must currently reside in Iowa, with preference given to the Des Moines or Dubuque area.

What You'll Be Doing

  • Provide day-to-day servicing support for employers sponsoring retirement plans (e.g., 401k, 403b).
  • Serve as the primary point of contact for participant service requests, such as distributions, account changes and investment-related inquiries.
  • Answer and respond to participant phone calls promptly, while addressing inquiries and resolving issues with professionalism.
  • Track participant requests and resolution.
  • Manage routine checklists with clients.
  • Keep up to date on 401K relevant policies and procedures.
  • Perform activities that create and maintain compliance with ERISA and other regulations.
  • Prepare and support requested sales presentations and proposals.
  • Compile information for reviews, proposals and presentations for existing accounts.

Who You Are

  • Previous experience and knowledge in retirement plan 401(k) administration, financial planning and/or wealth management.
  • ASPPA, CEBS, QPA, CPC or NIPA designations a plus.
  • Experience with CRM systems (Salesforce preferred).
  • Proficiency in Microsoft Office (i.e., Excel, Word, PowerPoint).
  • Exceptional oral and written communication and relationship-building skills.
  • Strong attention to detail and organizational and problem-solving skills.

*Credit and criminal history verification will be required of all applicants.

FCT is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.