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Fct Customer Service Jobs (NOW HIRING)

Test Technician I

Brea, CA · On-site

$20 - $22/hr

... FCT systems using work instructions and proprietary test programs. * Execute multi‑step test ... However, our rapid turnaround times, responsive customer service, and collaborative problem-solving ...

Clinical Supv 2, SBS

Whittier, CA

$62K - $84K/yr

... FCT). * Demonstrated proficiency in Microsoft Office Applications (Outlook, Word, Excel, etc ... Ability to maintain customer service orientation and professionalism in all interactions. * Ability ...

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Clinical Manager

South Bend, IN · On-site

$72K/yr

FCT (Family Centered Treatment), Family Preservation and IFCS (Intensive Foster Care Services ... Customer Service Skills (internal and external customers), including effective communication skills

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Fct Customer Service information

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$24.5K

$58K

$101K

How much do fct customer service jobs pay per year?

As of Jun 23, 2026, the average yearly pay for fct customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

Is CSR a good entry level position?

Customer Service Representative (CSR) roles are commonly considered good entry-level positions because they require minimal prior experience and focus on communication, problem-solving, and customer interaction skills. These roles often provide on-the-job training and can serve as a stepping stone to other positions within a company. However, the suitability depends on individual skills and career goals.

Is FCT an American company?

FCT Customer Service is a role that typically involves assisting customers with inquiries and support. Whether the company is American depends on its corporate headquarters, which can vary; it is recommended to check the company's official website or job posting for specific location details.

Is FCT a good company?

FCT Customer Service is a role that involves assisting clients and resolving issues, often requiring strong communication and problem-solving skills. The company's reputation can vary based on employee reviews and industry standards, so researching specific workplace experiences is recommended.

What is the difference between Fct Customer Service vs Call Center Representative?

AspectFct Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; training on call handling
Work EnvironmentOffice or remote; direct customer interactionCall centers; inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecommunications, tech support, sales

Fct Customer Service and Call Center Representative roles both involve direct customer interaction and require similar credentials. However, Fct Customer Service often emphasizes broader customer relationship management, while Call Center Representatives focus on handling high-volume calls. Both roles are essential in customer support across various industries.

How to get hired for customer service?

To get hired for a customer service role, candidates should have strong communication skills, a positive attitude, and experience with customer interaction. Familiarity with customer service software and a willingness to work flexible hours can also improve chances of employment. Preparing a clear resume highlighting relevant skills and practicing interview questions can help secure a position.
What cities are hiring for Fct Customer Service jobs? Cities with the most Fct Customer Service job openings:
BCBA Clinical Supervisor 1, Severe Behavior Services

BCBA Clinical Supervisor 1, Severe Behavior Services

Essc

Whittier, CA

$85K - $95K/yr

Full-time

Posted 7 days ago


Job description

Overview
Are you interested in furthering your career in behavioral therapy, and managing severe behaviors? Easterseals Southern California has many fantastic opportunities for individuals looking to continue a career in the fields of psychology, behavioral health, or autism services.
Apply today!

Starting pay ranges from $85,000- $95,000 annually

OVERVIEW OF POSITION: Provides quality clinical supervision and work direction to direct reports, providing discipline-specific treatment for individuals with severe challenging behaviors diagnosed with autism, developmental delays, developmental disabilities and/or other diagnosis. Oversees all components of the Applied Behavior Analysis (ABA) programs, ensuring high quality services for participants and the use of best-practice guidelines, for own caseload and of assigned regions.

ESSENTIAL FUNCTION:

  • Facilitates behavior programs for individuals with severe challenging behaviors based on the principles of Applied Behavior Analysis (ABA). Conducts assessments and experimental functional analysis. Provides parent education, develops and delivers specific intervention activities, and functions as a liaison between the organization, families, community, therapists, health care providers, etc.; supports both center-based and home-based services and operations.
  • Conducts evaluations, case-management reviews, quality assurance reviews and audits, for own caseload, as assigned by Director of Several Behavior Services. Meets productivity requirements set forth in annual budget.
  • Leads and/or attends staff meetings. Prepares and provides specialized training and materials. Leads and develops protocols for experimental functional analysis and other assessments.
  • Ensures associate responsibilities, authorities, and accountabilities are clearly defined and understood. Manages and evaluates the performance and productivity of associates in assigned region. Provides training and onboarding for new associates; ongoing training to assigned SBS Program Managers and SBS Behavior Technicians; and specialized training to associates preparing for various certifications.
  • Works with Director of SBS and Human Resources in the recruitment/selection process of new associates for the program in assigned region. Oversees associates involved in the recruitment/selection process as needed.
  • Attends conferences and trainings to remain current regarding new research, current trends and developments in autism, special education and related fields.
  • Functions as liaison between the organization, families, and other community agencies including regional centers, school programs, therapists, and health care providers, assisting with questions and concerns as they arise.
  • Responsible to support Behavior Technicians and Program Managers at least (2) 4 - hour shifts per week, in clinic.
  • Responsible to provide supervision hours to SBS Assocaites who are accruing BCBA practicum hours.
  • Performs other duties as assigned.

EDUCATION:

  • Master's degree in ABA or related field.
  • Must possess and maintain a Board-Certified Behavior Analyst (BCBA) certification. Has held BCBA certification for at least 1 year.
  • Must possess and maintain current CPR certification.
  • Crisis Management Trainingis required (MCPP) Intermediateand (MCPP) Advanced. Training will be provided during onboarding activities after employment begins. Continued employment with Easterseals Severe Behavior Services is contingent upon successfully passing Crisis Management Training at both the Intermediate and Advanced levels.

EXPERIENCE:

  • At least 2 years of professional experience working with individuals with Autism Spectrum Disorders (ASD), as an individual contributor (own caseload) in a multi-interdisciplinary team setting; and 1-3 years supervisory experience. Typically, experience in managing severe behavior problems such as frequent property destruction, aggression toward others, SIB, PICA, etc. with adolescents and adults.

KNOWLEDGE, SKILLS, ABILITIES:

  • Expert knowledge of scientifically validated methodologies and behavioral analytic approaches found to benefit individuals with ASD, familiar with current related research findings.
  • Approach to intervention based on the science of Applied Behavior Analysis. Strong competent in leading and completing Behavioral Assessments including descriptive assessment and experimental functional analysis. Competent in providing training and implementing function-based intervention plans including Functional Communication Training (FCT).
  • Demonstrated proficiency in Microsoft Office Applications (Outlook, Word, Excel, etc.)
  • Able to interpret and implement policies, procedures, and regulations.
  • Able to consistently demonstrate good judgment and decision-making skills.
  • Ability to maintain customer service orientation and professionalism in all interactions.
  • Ability to communicate effectively, through oral and written skills, and work cooperatively with a variety of individuals and groups. Must relate well to families and maintain positive affect.
  • Ability to exercise discretion, demonstrate good judgement, and maintain a high level of confidentiality to handle sensitive and confidential situations and documentation.
  • Ability to pass a post-offer physical examination and a TB test.
  • Ability to provide proof of required vaccinations or positive titer showing immunity. A signed declination may be acceptable for certain vaccinations.
  • Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements.
  • Ability to travel locally; maintain driving record in compliance with Transportation Safety Standards; maintain auto insurance and vehicle registration.
  • Must pass all drug testing required by ESSC.

PHYSICAL REQUIREMENTS IN ACCORDANCE WITH ADA:

Carrying/Lifting: Occasional / 0-30 lbs. & Occasional / Up to 70 lbs.
Standing: Occasional / Up to 3 hours per day
Sitting: Constant / Up to 8 hours per day
Walking: Occasional / Up to 3 hours per day
Repetitive Motion/Activity: Keyboard activity, telephone use, writing. Occasional standing, bending, reaching, stooping, squatting, kneeling, grasping, and twisting
Visual Acuity: Ability to view computer monitor and read newsprint
Travel: Up to 50% of time
Environmental Exposure: Regular exposure to unpleasant or hazardous working conditions (noise, heat, dust, bodily fluids, etc.)