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Fct Customer Service Jobs (NOW HIRING)

Test Operator II

Huntsville, AL · On-site

$18 - $22.25/hr

... or exceeds Customer Satisfaction. • Independently configure and operate test equipment and ... FCT/HASS) • Ability to use hand tools and general test equipment (multi-meters, oscilloscope ...

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Fct Customer Service information

See salary details

$24.5K

$58K

$101K

How much do fct customer service jobs pay per year?

As of Jun 24, 2026, the average yearly pay for fct customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

Is CSR a good entry level position?

Customer Service Representative (CSR) roles are commonly considered good entry-level positions because they require minimal prior experience and focus on communication, problem-solving, and customer interaction skills. These roles often provide on-the-job training and can serve as a stepping stone to other positions within a company. However, the suitability depends on individual skills and career goals.

Is FCT an American company?

FCT Customer Service is a role that typically involves assisting customers with inquiries and support. Whether the company is American depends on its corporate headquarters, which can vary; it is recommended to check the company's official website or job posting for specific location details.

Is FCT a good company?

FCT Customer Service is a role that involves assisting clients and resolving issues, often requiring strong communication and problem-solving skills. The company's reputation can vary based on employee reviews and industry standards, so researching specific workplace experiences is recommended.

What is the difference between Fct Customer Service vs Call Center Representative?

AspectFct Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; training on call handling
Work EnvironmentOffice or remote; direct customer interactionCall centers; inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecommunications, tech support, sales

Fct Customer Service and Call Center Representative roles both involve direct customer interaction and require similar credentials. However, Fct Customer Service often emphasizes broader customer relationship management, while Call Center Representatives focus on handling high-volume calls. Both roles are essential in customer support across various industries.

How to get hired for customer service?

To get hired for a customer service role, candidates should have strong communication skills, a positive attitude, and experience with customer interaction. Familiarity with customer service software and a willingness to work flexible hours can also improve chances of employment. Preparing a clear resume highlighting relevant skills and practicing interview questions can help secure a position.
What cities are hiring for Fct Customer Service jobs? Cities with the most Fct Customer Service job openings:
Clinical Supervisor

Clinical Supervisor

HEALTH CONNECT AMERICA, INC

Dyersburg, TN • On-site

Full-time

Posted 8 days ago


Health Connect America rating

3.4

Company rating: 3.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Overview

Join Our Impactful Team at Health Connect America!

Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.

We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.

When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.

Our Brands


Responsibilities

The Clinical Supervisor is responsible for overseeing, managing, and supervising clinical services, programs, and staff dedicated to providing treatment services to clients. They assist with leading all facets of clinical program service delivery, including budgeting, marketing, staff recruitment, and supervision.

  • Communicate effectively with customers, staff, and stakeholders to address inquiries, concerns, and service needs.

  • Provide clinical and operational supervision, including caseload assignment, one-on-one supervision, staff development, and crisis support.

  • Support hiring, onboarding, orientation, and ongoing training of staff in collaboration with the Program Director.

  • Ensure high-quality clinical services, including oversight of documentation, authorizations, compliance with timelines, and delivery of direct services as needed.

  • Lead and facilitate staff meetings to promote collaboration, communication, and performance improvement.

  • Ensure compliance with all company policies, state regulations, and Council on Accreditation (COA) standards.

  • Participate in budgeting, financial review, and strategic planning activities at the regional level.

  • Collaborate on marketing, territory development, and relationship-building with referral sources to support growth.

  • Lead and oversee evidence-based practice training, certification, and fidelity for Family Centered Treatment (FCT) and/or Fostering Solutions (FS) services, as applicable.

  • Participate in Quality Assurance/Quality Improvement activities, audits, and implementation of improvement plans.


Qualifications

Required:

a) Master’s degree in human services discipline, including, but not limited to: Social Work, Counseling, Marriage and Family Therapy.

b) At least two years’ experience working with children (experience can include internships, volunteer work, etc.).

Additional state-specific requirements:

a) AL: Must have completed a clinical practicum in area of study.

b) NC and VA: Must be registered or able to register as a QMHP (Qualified Mental Health Professional).

c) MS: Must be provisionally credentialed as a PCSS (Provisionally Certified Community Support Specialist) in Mississippi with eligibility to be fully credentialed as a CCSS (Certified Community Support Specialist).

d) TN: Must be eligible for professional licensure as a LPC, MFT, or LCSW.

Preferred:

a) Experience in supervising staff.

b) Family Centered Treatment and/or Fostering Solutions Certification.

c) Active professional licensure or eligible and on track to obtain professional licensure.

Be Well with HCA:

  • We recognize the importance of self-care and work/life balance.
  • We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
  • Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
  • Additional benefits include:
  • Access to a Health Navigator
  • Health Savings Account with company contribution
  • Dependent Daycare Flexible Spending Account
  • 401(k) Retirement Plan
  • Benefits Hub
  • Tickets at Work

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters


What Health Connect America employees say

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