ZipRecruiter

Log In

1

Cta Customer Service Jobs in Indiana (NOW HIRING)

Alfa Laval

Job Page CTA Left

Greenwood, IN · On-site

$16.25 - $22/hr

Perform Field Service jobs and training as needed. * Comfortable interacting with customers in professional manners. We care about diversity, inclusion and equity in our recruitment processes. We ...

Alfa Laval

Job Page CTA Left

Greenwood, IN · On-site

$125K - $145K/yr

Identify new service offerings based on market intelligence and customer feedback. * Provide regular competitive insights and strategic recommendations to management. * Support key account ...

AKIRA

Store Manager - Castleton

Indianapolis, IN · On-site

Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and ... CTA), 401(k), and a generous employee discount. We're committed to internal growth, providing ...

AKIRA

Fashion Stylist FT - Castleton

Indianapolis, IN · On-site

Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and ... CTA), 401(k), and a generous employee discount. We're committed to internal growth, providing ...

AKIRA

Fashion Stylist FT - Southlake

Merrillville, IN · On-site

Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and ... CTA), 401(k), and a generous employee discount. We're committed to internal growth, providing ...

AKIRA

Fashion Stylist FT - Southlake

Merrillville, IN · On-site

Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and ... CTA), 401(k), and a generous employee discount. We're committed to internal growth, providing ...

AKIRA

Store Manager - Southlake

Merrillville, IN · On-site

Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and ... CTA), 401(k), and a generous employee discount. We're committed to internal growth, providing ...

AKIRA

Store Manager - Southlake

Merrillville, IN

Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and ... CTA), 401(k), and a generous employee discount. We're committed to internal growth, providing ...

AKIRA

Store Manager - Castleton

Indianapolis, IN · On-site

Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and ... CTA), 401(k), and a generous employee discount. We're committed to internal growth, providing ...

AKIRA

Store Manager - Castleton

Indianapolis, IN · On-site

Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and ... CTA), 401(k), and a generous employee discount. We're committed to internal growth, providing ...

AKIRA

Store Manager - Southlake

Merrillville, IN · On-site

Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and ... CTA), 401(k), and a generous employee discount. * We're committed to internal growth, providing ...

next page

Showing results 1-20

All JobsCta Customer Service JobsCta Customer Service Jobs in Indiana

Cta Customer Service information

See Indiana salary details

$9

$17

$25

How much do cta customer service jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for cta customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a CTA Customer Service representative?

CTA Customer Service representatives are employees of the Chicago Transit Authority who assist customers with information about transit routes, schedules, fares, and lost items. They help resolve passenger issues, answer questions, and ensure a positive experience while using CTA buses and trains. Their role is crucial in maintaining smooth operations and addressing the needs and concerns of riders. They can be reached via phone, email, or at select CTA stations.

What are the key skills and qualifications needed to thrive as a CTA Customer Service representative?

To thrive as a CTA Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with fare collection systems, scheduling software, and customer inquiry databases is often required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are vital for ensuring positive passenger experiences and efficient service delivery in a fast-paced transit environment.

What are some common challenges CTA Customer Service representatives face, and how can they overcome them?

CTA Customer Service representatives often encounter high volumes of inquiries, ranging from fare issues to service delays, especially during peak travel times. Managing customer expectations while providing accurate, timely information can be challenging, particularly when dealing with upset or stressed passengers. To succeed, representatives benefit from strong communication skills, patience, and a thorough understanding of CTA policies and transit operations. Teamwork and ongoing training also play a key role in navigating complex situations and ensuring positive customer experiences.

What is the difference between Cta Customer Service vs Customer Support Specialist?

AspectCta Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; training in communication and problem-solving
Work EnvironmentCall centers, retail, online supportCall centers, technical support, retail
Employer & Industry UsageRetail, telecommunications, e-commerceTechnology, retail, healthcare
Common Search & ComparisonCustomer service roles, support jobsTechnical support, customer care

Both Cta Customer Service and Customer Support Specialist roles focus on assisting customers, but Cta Customer Service often emphasizes direct customer interaction in retail or call centers, while Customer Support Specialists may handle more technical or product-specific issues. Understanding these differences helps job seekers find the right fit for their skills and career goals.

Cta Customer Service jobs near you
Infographic showing various Cta Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Job Page CTA Left

Greenwood, IN • On-site

Alfa Laval
Machinery Manufacturing • 10K+ employees
Learn more about Alfa Lavalexternal

$16.25 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Alfa Laval rating

9.2

Company rating: 9.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
About the job
As an integral member of our team, you will play a pivotal role being responsible for executing start up, commissioning and training at customer locations for mechanical, electrical, and electronic components such as decanters, high speed separators or heat exchangers. You will have the opportunity to ensure reliable operation, optimum performance and efficiency, contributing to the overall success and growth of our organization.
Currently, this is a Remote opportunity located in United States.
As a part of the team, you will:
  • Perform start-up and commissioning according to specified procedures, including functionality tests FAT and completion of SAT tests.
  • Report results and provides feedback to the project team.
  • Provide customer training (classroom and hand-on) on our equipment operation and maintenance.
  • Familiar with equipment parameters tuning to optimize performance.
  • Familiar with reviewing Piping and Instrumentation Diagram (P&ID) flow chart.
  • Performs site inspections & installation supervision prior to commissioning activities.
  • Performs pre-commissioning activities (IO check, vacuum test, dry runs etc.) in person and digitally.
  • Take part in customer meetings during startup, testing and site activities.
  • Provides remote support to customers.
  • Familiar with commonly used instrumentation and electrical component set up such as flow meter, pressure / flow switches, VFD, etc.
  • Understand basic electrical schematics and perform basic troubleshooting during startup.
  • Assist project managers in ensuring that plants and systems delivered to customers meet specifications when shipped from AL.
  • Participate in project reviews to ensure that experiences from previous commissioning jobs are incorporated into new projects and standard concepts.
  • Conduct performance reviews of installations already handed over to customers.
  • Can perform start-up of Alfa Laval equipment (installation, mechanical assembly, control parameters, motor ID runs, etc.).
  • Start up and shut down equipment in accordance with company and customer's safety procedure in line with OSHA requirements.
  • Create job time and expense reports, commissioning reports, and payroll reports as required by all field service technicians.
  • Obtain Signed Time Summary sheets/commissioning report from the customer upon completion of job.
  • Perform Field Service jobs and training as needed.
  • Comfortable interacting with customers in professional manners.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.
What you know:
You have a Diploma / associate's degree in engineering or related field, bachelor's degree a plus, with relevant experience, and:
  • 5+ years of field service or equivalent experience. The service experience should be aligned to the products (DEC/HSS).
  • Customer Service and sales orientation.
  • High Service Cultural Competence.
  • Good communication and interpersonal skills.
  • Advanced mechanical skills and aptitude.
  • Troubleshoot Electrical issues and/or controls.
  • Basic automation skills.
  • Ability to upload programs for controls/automation.
  • Ability to communicate Operational and Safety parameters of the equipment to the customer.
  • Ability to troubleshoot & solve technical problems.
  • Team Player and ability to work independently.
  • Basic PC utilization skills required in Microsoft Office.
  • Perform jobs in line with OHSA requirements.
  • Complete established safety training programs.
  • Have a valid driver's license.

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, currently, we are prioritizing candidates who reside in the US or have an established presence in the area.
What's in it for you?
We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval's future success. Our benefits-eligible associates enjoy healthcare, dental and vision plans, a robust wellness program, generous 401(k), paid holidays, paid time off benefits, and more. At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right. The base salary for this role is typically $37 - $45 hourly.
Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
#LI-DG1
EEO/Vet/Disabled Employer

What Alfa Laval employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply