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Cta Customer Service Jobs (NOW HIRING)

Bravium Consulting

ServiceNow Technical Architect w/ CTA

$73 - $91.75/hr

Grow Together ServiceNow Technical Architect (CTA) Bravium Consulting is seeking a ServiceNow Technical Architect to serve as a subject matter expert supporting customer-facing projects. This role is ...

Bravium Consulting

ServiceNow Technical Architect w/ CTA

$73 - $91.75/hr

Grow Together ServiceNow Technical Architect (CTA) Bravium Consulting is seeking a ServiceNow Technical Architect to serve as a subject matter expert supporting customer-facing projects. This role is ...

Alfa Laval

Job Page CTA Left

Richmond, VA · On-site

$26 - $30/hr

Experience in customer account management, estimating, service operations, inside sales, or related fields. * Proficiency in working with business systems, documentation workflows, or ERP tools.

Alfa Laval

Job Page CTA Left

Richmond, VA · On-site

$110K - $130K/yr

About the job The Customer Service Manager is responsible for leading the Energy Division's customer service organization and ensuring the highest levels of customer satisfaction. This role drives a ...

Alfa Laval

Job Page CTA Left

Richmond, VA · On-site

$16.75 - $21.75/hr

Qualified service to our client's equipment. Relations to customers and crew. Reporting as per guidelines. * Execute Performance Audits (internally). * Review of SOPs and create SOPs. * Technical ...

Alfa Laval

Job Page CTA Left

Houston, TX · On-site

$16.25 - $22.25/hr

Arrange service shipments and coordinate delivery details with customers. * Order consumables and manage vendor purchase orders for the Service Center. * Maintain accurate documentation by scanning ...

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All JobsCta Customer Service Jobs

Cta Customer Service information

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$9

$18

$26

How much do cta customer service jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for cta customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does CTA customer service do?

CTA customer service representatives handle inquiries, resolve issues, and provide information to customers related to CTA services such as transit schedules, fares, and policies. They often work in call centers or on-site at transit facilities, using communication skills and knowledge of transit systems to assist passengers effectively.

Is CTA a good company to work for?

CTA Customer Service roles typically involve assisting customers, resolving issues, and using communication skills. The work environment and employee satisfaction can vary, so researching specific reviews and company policies is recommended for a clearer understanding.

What are some common challenges CTA Customer Service representatives face, and how can they overcome them?

CTA Customer Service representatives often encounter high volumes of inquiries, ranging from fare issues to service delays, especially during peak travel times. Managing customer expectations while providing accurate, timely information can be challenging, particularly when dealing with upset or stressed passengers. To succeed, representatives benefit from strong communication skills, patience, and a thorough understanding of CTA policies and transit operations. Teamwork and ongoing training also play a key role in navigating complex situations and ensuring positive customer experiences.

What are the key skills and qualifications needed to thrive as a CTA Customer Service representative, and why are they important?

To thrive as a CTA Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with fare collection systems, scheduling software, and customer inquiry databases is often required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are vital for ensuring positive passenger experiences and efficient service delivery in a fast-paced transit environment.

What are CTA Customer Service representatives?

CTA Customer Service representatives are employees of the Chicago Transit Authority who assist customers with information about transit routes, schedules, fares, and lost items. They help resolve passenger issues, answer questions, and ensure a positive experience while using CTA buses and trains. Their role is crucial in maintaining smooth operations and addressing the needs and concerns of riders. They can be reached via phone, email, or at select CTA stations.

What is the difference between Cta Customer Service vs Customer Support Specialist?

AspectCta Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma; training in communication and problem-solving
Work EnvironmentCall centers, retail, online supportCall centers, technical support, retail
Employer & Industry UsageRetail, telecommunications, e-commerceTechnology, retail, healthcare
Common Search & ComparisonCustomer service roles, support jobsTechnical support, customer care

Both Cta Customer Service and Customer Support Specialist roles focus on assisting customers, but Cta Customer Service often emphasizes direct customer interaction in retail or call centers, while Customer Support Specialists may handle more technical or product-specific issues. Understanding these differences helps job seekers find the right fit for their skills and career goals.

How much do CTA workers make?

CTA customer service workers in Chicago typically earn an hourly wage ranging from $15 to $25, depending on experience and specific roles. Salaries may increase with seniority or specialized skills such as fare collection or customer assistance. Overtime and shift differentials can also impact overall earnings.

How much does a CTA employee make?

A CTA Customer Service employee's salary varies depending on experience, location, and employer, but typically ranges from $30,000 to $45,000 annually. Entry-level positions may start lower, while experienced representatives or those with specialized skills can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.
More about Cta Customer Service jobs
What cities are hiring for Cta Customer Service jobs? Cities with the most Cta Customer Service job openings:
What states have the most Cta Customer Service jobs? States with the most job openings for Cta Customer Service jobs include:
Cta Customer Service jobs near you
Travel CT Technologist - Cardiac CTA - $2,118 per week

Travel CT Technologist - Cardiac CTA - $2,118 per week

American Traveler

Olympia Fields, IL

$2.1K/wk

Other

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

Job description

American Traveler is seeking a travel CT Technologist for a travel job in Olympia Fields, Illinois.

Job Description & Requirements
  • Specialty: CT Technologist
  • Discipline: Allied Health Professional
  • Start Date: 06/29/2026
  • Duration: 10 weeks
  • 36 hours per week
  • Shift: 12 hours, days
  • Employment Type: Travel
Assignment Overview
  • Shift: Days, 3x12hrs
  • Hours: 36 hrs/wk
  • Start Date: Jun 29, 2026
  • Length: 10 weeks
  • Openings: 1
Description

American Traveler is hiring a CT Technologist for a 10-week travel assignment in a community-based hospital setting, requiring at least 3 years of CT experience including Cardiac CTA.

Details
  • CT Scan department at a 181-bed community-based hospital
  • Inpatient, emergency, and outpatient CT patient population
  • Specialties include CT and Cardiac CTA
  • Imaging equipment includes GE and Canon CT scanners
  • EMR: Epic (experience required)
  • Day/evening shifts: 9:00 AM–5:30 PM or 10:00 AM–6:30 PM
  • Every other weekend shift: 11:00 AM–7:30 PM
  • No call requirements
  • No float requirements
  • 10-week assignment
Requirements
  • Minimum 3 years of CT technologist experience
  • Cardiac CTA experience preferred
  • ARRT certification required
  • IEMA licensure required
  • BLS certification required (American Heart Association or Red Cross)
  • Epic EMR experience required
  • DOB and SSN required for consideration
  • License required if applicable
Additional Information
  • Perform CT and Cardiac CTA imaging for inpatient, emergency, and outpatient populations
  • DCI/BVP (Workplace Violence Prevention) certification required — can be completed via Relias, Healthcare Staffing Hire, a similar platform, or the free CDC resource
  • Charcoal gray scrubs required

American Traveler Job ID #P-719561. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Travel CT Technologist - CT Scan

About American Traveler

With over 25 years of experience, American Traveler has established a reputation for outstanding customer service. Our team ensures a smooth, worry-free experience for those starting on or expanding their travel nursing and allied careers.

With thousands of travel nursing and allied jobs nationwide, our attentive and approachable recruiters find positions that align perfectly with your career aspirations and personal requirements.

American Traveler offers exceptional benefits, including premium medical, dental, vision and life insurance beginning day one of your assignment, generous 401(k) match, substantial housing stipends, and more. Additionally, with 24/7 support and access to our in-house clinicians, you are assured confidence and comfort throughout your assignment.

With our team behind you, you can relax and enjoy a rewarding travel career.

Why Vivian Health?

Be sure to apply via Vivian Health to increase your chances of landing your perfect job. Just complete your Vivian Health profileonce, and get access to thousands of opportunities across the country. Then keep up to date with your job application process and conversations with our easy to use app.

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