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What are the key skills and qualifications needed to thrive as a California State University, Fullerton (CSUF) staff member, and why are they important?

To excel as a staff member at CSUF, you typically need a relevant educational background and experience in your specific field, such as administration, student services, or academic support. Familiarity with university systems like PeopleSoft, Microsoft Office Suite, and campus-specific platforms is often required. Strong interpersonal skills, cultural competency, and effective communication are highly valued for engaging with diverse students and colleagues. These competencies are crucial for fostering a supportive campus environment and ensuring operational excellence.

What opportunities for professional development and career advancement are available to staff members at California State University, Fullerton (CSUF)?

At CSUF, staff members have access to a variety of professional development resources, including workshops, training programs, and tuition reimbursement for continued education. The university encourages staff to pursue growth through internal job postings, mentorship programs, and participation in campus committees. Advancement is often supported by strong performance, relevant experience, and commitment to the university's mission. Staff are also encouraged to pursue certifications or advanced degrees, which can broaden their career prospects within the CSU system.

What is CSUF?

CSUF stands for California State University, Fullerton, which is a public university located in Fullerton, California. It is part of the California State University (CSU) system and offers a wide range of undergraduate and graduate degree programs. CSUF is known for its diverse student body, strong academic offerings, and active campus community. The university plays a vital role in higher education in Southern California and is recognized for its contributions to research, business, and the arts.

What is the difference between Csuf vs Customer Service Representative?

AspectCsufCustomer Service Representative
Required CredentialsTypically a bachelor's degree in relevant fields or related certificationsHigh school diploma or equivalent; some roles may require specific training
Work EnvironmentOffice settings, educational institutions, or administrative rolesCall centers, retail, or office environments
Industry UsageEducation, administration, and public service sectorsRetail, telecommunications, finance, and service industries
Common Search/ComparisonYesYes

The comparison between Csuf and Customer Service Representative shows that Csuf roles often require higher education or specialized certifications and are typically found in educational or administrative settings. Customer Service Representatives usually have a high school diploma and work in customer-facing environments like retail or call centers. Understanding these differences helps job seekers identify roles that match their qualifications and career goals.

More about Csuf jobs
What cities are hiring for Csuf jobs? Cities with the most Csuf job openings:
Infographic showing various Csuf job openings in the United States as of June 2026, with employment types broken down into 76% Full Time, 5% Part Time, and 19% Temporary. Highlights an 100% Physical job distribution.
Educational Opportunity Program (EOP) - Peer Mentor AY 26-27

Educational Opportunity Program (EOP) - Peer Mentor AY 26-27

California State University

Fullerton, CA

$16.90 - $24/hr

Other

Posted 20 days ago


California State University rating

7.7

Company rating: 7.7 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

215th of 535 rated colleges and universities


Job description

Educational Opportunity Program (EOP) - Peer Mentor AY 26-27

Apply now Job no: 557855
Work type: Student Assistant
Location: Fullerton
Categories: Administrative, Part Time, Unit 15 - CSUEU - Student Assistants

Job Title

 Educational Opportunity Program (EOP)- Peer Mentor 

Salary

 Classification Range $16.90 - $24.00 per hour 

Department

 EOP- Educational Opportunity Program

Work Schedule

 Monday- Friday with some weekend work required. 20hrs

Job Summary

The EOP student peer mentor will be a positive re-enforcement and support for incoming freshman and other students seeking to improve their academic and personal well-being at CSUF. The EOP Peer mentor will be responsible for modeling keen behaviors such as punctuality, professionalism, enthusiasm, responsibility and most importantly follow-through. 

Under the general supervision of the EOP Coordinator, The EOP Peer Mentor is responsible for:

  • Cultivate and foster supportive relationships with EOP first time first year students.
  • Participate in ongoing training related to identity, belonging, and inclusion.
  • Attend monthly All Mentor Meetings to receive training, discuss trends, progress, concerns, and questions.
  • Attend a monthly All Cohort Event
  • Attend weekly training and events related to the role/department.
  • Coordinate and facilitate times to meet with mentees
  • Hold biweekly meetings with mentees
  • Meet with Program Coordinator 1:1 meetings (as needed)
  • Identify and refer students to campus and community resources
  • Establishes, reviews, and follows up with mentee's goals and objectives
  • Complete interaction logs
  • Participate in EOP Leadership Conference activities, CSUF Experience day, and all department welcome events

Minimum Qualifications

Must be an enrolled CSUF student for the 2026/2027 academic year.  An energetic and dedicated student worker who has good oral and written communication skills to mentor incoming/newer transfer students. Must be customer service-oriented. Follow office standards, including proper email and phone etiquette maintain professionalism, function in an inclusive workspace.  Ability to work with diverse population of students/parents and staff, in person, over the phone, and through email. Ability to work with and maintain confidential information.

  1. Maintain good academic standing (2.5 GPA minimum)
  2. Strong interpersonal skills, ability to communicate effectively in one-on one settings and within groups.
  3. Disciplined, reliable, and present in meetings, events, and trainings.
  4. Maintain confidentiality
  5. Awareness and mindfulness of identity
  6. Ability to understand, establish and maintain boundaries.
  7. Demonstrate an ability to prioritize and manage tasks and meet deadlines
  8. Must be available Fridays from 9:30 am - 12:00 pm for mandatory student staff trainings and professional development workshops (academic year specific, does not include summer 2026).

Required Qualifications

  • Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
  • Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester.
  • In good academic standing (not on academic probation, continued probation, academic dismissal).
  • Student who is authorized to work in the United States and can provide employment eligibility documents.

Out-of-state Employment Policy

In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and requires hiring employees to perform CSU related work within the State of California.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.  California State University, Fullerton is not a sponsoring agency.  All unsolicited resumes will be returned without review.  California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Advertised: 21 May 2026 Pacific Daylight Time
Applications close: 21 Jun 2026 Pacific Daylight Time

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About California State University

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California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Industry

Colleges, universities, and professional schools

Company size

1,001 - 5,000 Employees

Headquarters location

Long Beach, CA, US