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Csr Inside Sales Jobs (NOW HIRING)

lansing

Inside Sales Representative

Houston, TX

Inside Sales Representative Inside Sales Responsibilities: * Embody our mission statement, centered ... Provide exceptional service to all customers by developing a thorough knowledge of Lansing ...

lansing

Inside Sales Representative

Nashville, TN

Inside Sales Representative Inside Sales Responsibilities: * Embody our mission statement, centered ... Provide exceptional service to all customers by developing a thorough knowledge of Lansing ...

lansing

Inside Sales Representative

Berlin, CT · On-site

Inside Sales Representative Inside Sales Responsibilities: * Embody our mission statement, centered ... Provide exceptional service to all customers by developing a thorough knowledge of Lansing ...

PeopleShare

Inside Sales

Quakertown, PA · On-site

$25/hr

Inside Sales Representative Requirements: * Previous experience in inside sales, customer service, order management, or a related field preferred. * Comfortable working across departments and ...

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Csr Inside Sales information

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How much do csr inside sales jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for csr inside sales in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Csr Inside Sales vs Customer Service Representative?

AspectCsr Inside SalesCustomer Service Representative
Primary FocusGenerating sales and upsellingHandling customer inquiries and support
Required SkillsSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales teams, client interactionsCustomer support centers, call centers
Common CertificationsSales certifications, CRM trainingCustomer service certifications

While both roles involve communication with clients, Csr Inside Sales primarily focuses on sales activities, upselling, and revenue generation, whereas Customer Service Representatives concentrate on resolving customer issues and providing support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a CSR Inside Sales representative, and why are they important?

To thrive as a CSR Inside Sales representative, you need strong communication skills, sales acumen, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, telephony systems, and basic office applications is typically required. Outstanding interpersonal skills, resilience, and the ability to handle objections help differentiate top performers in this role. These abilities are crucial for building customer relationships, meeting sales targets, and ensuring a positive customer experience.

What are some common challenges faced by a CSR Inside Sales professional, and how can they be addressed?

CSR Inside Sales professionals often encounter challenges such as managing high call volumes, dealing with difficult customers, and balancing sales targets with customer service standards. To address these, strong time management and communication skills are essential, as well as staying organized and maintaining a positive attitude. Many companies provide training and mentoring to help team members build resilience and continuously improve their sales techniques. Collaboration with colleagues and regular feedback sessions with supervisors can also help in overcoming common obstacles and achieving success in the role.

Is remote customer service inside sales a stressful job?

Remote customer service inside sales roles can be stressful due to targets, customer interactions, and the need for strong communication skills. However, the level of stress varies depending on workload, company support, and individual resilience. Proper training and time management can help mitigate stress in this position.

What is a CSR Inside Sales?

CSR Inside Sales refers to Customer Service Representatives who work in inside sales positions. These professionals are responsible for selling products or services to customers, typically over the phone, through email, or via online chat, rather than through face-to-face interactions. They also provide customer support, answer inquiries, process orders, and help resolve issues to ensure customer satisfaction. CSR Inside Sales roles often require strong communication skills, sales abilities, and a customer-oriented approach.
More about Csr Inside Sales jobs

What job categories do people searching Csr Inside Sales jobs look for?

The top searched job categories for Csr Inside Sales jobs are:

Csr Inside Sales jobs near you
Infographic showing various Csr Inside Sales job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,105 per year, or $23.1 per hour.

Customer Service Representative (Inside Sales)

GPC - Genuine Parts Company

Kingsport, TN • On-site

$15.25 - $20.75/hr

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Genuine Parts Company rating

7.2

Company rating: 7.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

225th of 418 rated retail wholesalers

Job description

SUMMARY:

Under close supervision, the Customer Service Representative is responsible for

accurately fulfilling customer orders and managing incoming customer calls.

JOB DUTIES

  • Responds to basic customer inquires regarding products, provides quotes, and handles
  • order entry.
  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter
  • sales).
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase
  • price, within certain parameters.
  • May adjust non-contract customer pricing to meet the demands of the customer based on
  • competition, while maximizing the profit for Motion Industries.
  • Builds customer relationships to drive repeat business by relating to the customer and
  • drive process improvements.
  • Orders items to ensure appropriate inventory levels are maintained for customers.
  • May place orders without approval for orders up to $5,000 per line and $10,000 per
  • purchase order.
  • Responsible for sourcing products in branch inventory, distribution center inventory or
  • supplier inventory.
  • Determines the most cost effective shipping method for customer orders.
  • Partners with Account Representatives to ensure customer satisfaction.
  • Expedites backorders. May pull inventory and prepare order for shipment to customer.
  • May handle customer returns.
  • Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and zero (0) to three (3) years of related

experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

  • Reliability, organization, and attention to detail required.
  • Strong communication skills including written, verbal, and listening.
  • Ability to multi-task and time management skills required.
  • Moderate computer skills, including information processing, communicating internally and
  • externally via email, using business systems and searching capabilities to find products
  • on the internet.
  • Product knowledge is preferred.

PHYSICAL DEMANDS:

LICENSES & CERTIFICATIONS: Excellent driving record preferred. All company vehicles

are subject to continuous video monitoring.

SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility

BUDGET RESPONSIBILITY: No

COMPANY INFORMATION:

Motion Industries offers an excellent benefits package which includes options for healthcare

coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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