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Csr Inside Sales Jobs (NOW HIRING)

lansing

Inside Sales Representative

Lexington, KY · On-site

Inside Sales Representative Inside Sales Responsibilities: * Embody our mission statement, centered ... Provide exceptional service to all customers by developing a thorough knowledge of Lansing ...

lansing

Inside Sales Representative

Waltham, MA · On-site

Inside Sales Representative Inside Sales Responsibilities: * Embody our mission statement, centered ... Provide exceptional service to all customers by developing a thorough knowledge of Lansing ...

lansing

Inside Sales Representative

Norwood, MA · On-site

Inside Sales Representative Inside Sales Responsibilities: * Embody our mission statement, centered ... Provide exceptional service to all customers by developing a thorough knowledge of Lansing ...

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Csr Inside Sales information

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How much do csr inside sales jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for csr inside sales in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Csr Inside Sales vs Customer Service Representative?

AspectCsr Inside SalesCustomer Service Representative
Primary FocusGenerating sales and upsellingHandling customer inquiries and support
Required SkillsSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales teams, client interactionsCustomer support centers, call centers
Common CertificationsSales certifications, CRM trainingCustomer service certifications

While both roles involve communication with clients, Csr Inside Sales primarily focuses on sales activities, upselling, and revenue generation, whereas Customer Service Representatives concentrate on resolving customer issues and providing support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a CSR Inside Sales representative, and why are they important?

To thrive as a CSR Inside Sales representative, you need strong communication skills, sales acumen, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, telephony systems, and basic office applications is typically required. Outstanding interpersonal skills, resilience, and the ability to handle objections help differentiate top performers in this role. These abilities are crucial for building customer relationships, meeting sales targets, and ensuring a positive customer experience.

What are some common challenges faced by CSR Inside Sales professionals, and how can they be addressed?

CSR Inside Sales professionals often encounter challenges such as managing high call volumes, dealing with difficult customers, and balancing sales targets with customer service standards. To address these, strong time management and communication skills are essential, as well as staying organized and maintaining a positive attitude. Many companies provide training and mentoring to help team members build resilience and continuously improve their sales techniques. Collaboration with colleagues and regular feedback sessions with supervisors can also help in overcoming common obstacles and achieving success in the role.

What are CSR Inside Sales?

CSR Inside Sales refers to Customer Service Representatives who work in inside sales positions. These professionals are responsible for selling products or services to customers, typically over the phone, through email, or via online chat, rather than through face-to-face interactions. They also provide customer support, answer inquiries, process orders, and help resolve issues to ensure customer satisfaction. CSR Inside Sales roles often require strong communication skills, sales abilities, and a customer-oriented approach.
More about Csr Inside Sales jobs
What job categories do people searching Csr Inside Sales jobs look for? The top searched job categories for Csr Inside Sales jobs are:
Csr Inside Sales jobs near you
Customer Service Representative- Inside Sales Dayton

Customer Service Representative- Inside Sales Dayton

Mueller Roofing Distributors

Dayton, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Mueller Roofing Distributors has been a family run business since 1875, and we have built an outstanding reputation as a leading building materials distributor. We are driven to provide the highest level of customer satisfaction in all our work through outstanding quality service!
We are looking for a Customer Service/Inside Sales Representative to help take us to the next level!
Summary/Objective
Customer Service/Inside Sales Representatives greet customers and assist them in selecting products to purchase, sells products and services, quotes jobs and projects as requested, ensures deliveries get scheduled, processes orders amp; special orders as needed, and supports outside sales and the company in all selling/customer related activities.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Welcome and greet customers through various communication channels.
  • Market product offerings and events through telephone and digital communication.
  • Enhances and maintains sales and relationships with existing customer accounts. Develops relationships with and gains sales with new and current customers. Strong customer service skills.
  • Assess customer needs and offer appropriate products and solutions.
  • Excellent multi-tasking skills and communication skills. Answers telephone for sales department. Quote prices and prepares sales orders.
  • Company computer applications skills.
  • Works with outside sales representatives to keep customer account activities up to date, and, to investigate and resolve customer problems.
  • Support the outside sales team and perform various administrative tasks such as price quotes, orders, returns, and billing inquiries.
  • Effective time management and detail oriented.
  • Team player with willingness to learn and adapt to new situations.
  • Authorized to work for any employer in the US without sponsorship for any length of time. Ability to pass a criminal background check and pre-employment drug test.
  • Excellent multi-tasking, communication, and interpersonal skills. Bilingual in Spanish a plus!
  • Additional responsibilities may apply.
Benefits of Joining our Team
  • Competitive Wages
  • Paid Time Off
  • Company Paid Holidays
  • Health Insurance and Prescription Drug Coverage
  • Flexible Spending Accounts (FSA)- Medical and Dependent Care
  • Dental Insurance
  • Vision Insurance
  • Company Paid Life Insurance
  • Optional Group Life and Disability
  • 401(K) with a Generous Company Match
  • Career Training

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