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Csr Inside Sales Jobs (NOW HIRING)

Daikin

CSR INSIDE SALES 3

Las Vegas, NV

$22/hr

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face on the phone or through email or fax, the CSR ...

Daikin

CSR INSIDE SALES 1

Clifton Park, NY · On-site

$18.65 - $23.90/hr

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR ...

Daikin

CSR INSIDE SALES 1

Vineland, NJ · On-site

$19.11 - $23.90/hr

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR ...

Daikin

Customer Service/Inside Sales Rep

Baldwin Park, CA · On-site

$20.53 - $25/hr

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR ...

Daikin

Customer Service Inside Sales

Tempe, AZ

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR ...

Daikin

Customer Service Inside Sales

Tempe, AZ

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR ...

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Csr Inside Sales information

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How much do csr inside sales jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for csr inside sales in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Csr Inside Sales vs Customer Service Representative?

AspectCsr Inside SalesCustomer Service Representative
Primary FocusGenerating sales and upsellingHandling customer inquiries and support
Required SkillsSales techniques, product knowledgeCommunication, problem-solving
Work EnvironmentSales teams, client interactionsCustomer support centers, call centers
Common CertificationsSales certifications, CRM trainingCustomer service certifications

While both roles involve communication with clients, Csr Inside Sales primarily focuses on sales activities, upselling, and revenue generation, whereas Customer Service Representatives concentrate on resolving customer issues and providing support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a CSR Inside Sales representative, and why are they important?

To thrive as a CSR Inside Sales representative, you need strong communication skills, sales acumen, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, telephony systems, and basic office applications is typically required. Outstanding interpersonal skills, resilience, and the ability to handle objections help differentiate top performers in this role. These abilities are crucial for building customer relationships, meeting sales targets, and ensuring a positive customer experience.

What are some common challenges faced by CSR Inside Sales professionals, and how can they be addressed?

CSR Inside Sales professionals often encounter challenges such as managing high call volumes, dealing with difficult customers, and balancing sales targets with customer service standards. To address these, strong time management and communication skills are essential, as well as staying organized and maintaining a positive attitude. Many companies provide training and mentoring to help team members build resilience and continuously improve their sales techniques. Collaboration with colleagues and regular feedback sessions with supervisors can also help in overcoming common obstacles and achieving success in the role.

What are CSR Inside Sales?

CSR Inside Sales refers to Customer Service Representatives who work in inside sales positions. These professionals are responsible for selling products or services to customers, typically over the phone, through email, or via online chat, rather than through face-to-face interactions. They also provide customer support, answer inquiries, process orders, and help resolve issues to ensure customer satisfaction. CSR Inside Sales roles often require strong communication skills, sales abilities, and a customer-oriented approach.
More about Csr Inside Sales jobs
What job categories do people searching Csr Inside Sales jobs look for? The top searched job categories for Csr Inside Sales jobs are:
Csr Inside Sales jobs near you
Customer Service Representative - Inside Sales

Customer Service Representative - Inside Sales

Daikin

Olympia, WA • On-site

$20 - $28.68/hr

Full-time

Posted 8 hours ago

Daikin rating

7.4

Company rating: 7.4 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

235th of 417 rated machine equipment manufacturers

Job description

Thermal Supply Inc. is a Daikin Comfort Technology Company operating in the Pacific Northwest. Our highly skilled and knowledgeable staff is dedicated to bringing you the Industry's best products. We have 23 locations throughout the Pacific Northwest spanning Alaska, Idaho, Montana, Oregon, and Washington. Thermal Supply Inc. is a wholesaler of Refrigeration, Heating, Air Conditioning Equipment, Parts, and Supplies.
Thermal Supply Inc., is seeking a skilled individual for our CSR/Inside Sales Representative position with our organization at our onsite location in Tumwater, Washington.
Why work with us?
• Benefits are effective on day one for all full-time direct hires
• Training programs are available to help guide team members and develop new skills
• Growth Opportunities - there is immense opportunities to grow your career
• You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.-an organization that brings opportunity to over 60,000 employees worldwide
The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.
Position Responsibilities may include:
  • Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.
  • Provide excellent customer service via face to face, phone calls and e-mails.
  • Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.
  • Recommend alternate products based on cost, availability or specifications as needed.
  • Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
  • Generate new and repeat sales by providing product and technical information in a timely manner.
  • Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
  • Provide accurate information regarding availability of in-stock items.
  • Assist customers with warranties and returns.
  • Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments.
  • Periodically reach out to customers to determine satisfaction with the organization, products, and services
  • Maintain records and prepare reports on sales activities.
  • Expand knowledge of HVAC products and keep current with latest trends within the industry
  • Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
  • Understand and follow work instructions, operating procedures, and company policies.
  • Participate in additional projects/activities to support ongoing business needs.

Nature & Scope:
  • Works within well-defined instructions
  • Uses established procedures and works under supervision to perform assigned tasks
  • Work is closely supervised

Knowledge & Skills:
  • Knowledge of HVAC equipment/products is preferred
  • General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications
  • Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;
  • Positive, professional attitude, handling difficult customers with ability to diffuse negative situations
  • Good phone etiquette and e-mail etiquette
  • Ability to deal with high-volume customer traffic
  • Effective verbal skills - must be able to explain fairly technical parts of information clearly
  • Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders
  • Effective organizational skills and time management skills including ability to prioritize and multi-task
  • High level of attention to detail and accuracy
  • Ability to establish positive working relationships with internal and external customers and employees
  • Ability to use good judgment and strong work ethics and integrity on the job
  • Ability to understand and follow procedures, work instructions, and company policies

Competency:
Experience:
  • 1 - 3 years of progressive sales experience

Education/Certification:
  • High School diploma or GED equivalent, some colleges preferred

People Management: No
Physical Requirements / Work Environment:
  • Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To:
  • Branch Manager / Supervisor, Customer Service

Salary Range: $20.00 - $28.68
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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