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Csr Ii Jobs (NOW HIRING)

US Bank

Customer Service Representative 2

Saint Paul, MN · Hybrid

$20 - $21.15/hr

Provides high quality customer service by responding to telephone inquiries, requests and problems ... Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday ...

U.S. Bank

Customer Service Representative 2

Saint Paul, MN · Hybrid

$20 - $21.15/hr

Provides high quality customer service by responding to telephone inquiries, requests and problems ... Two to four years of relevant experience Preferred Skills/Experience * Good knowledge of concepts ...

U.S. Bank

Customer Service Representative 2

Saint Paul, MN · On-site

$20 - $21.15/hr

Provides high quality customer service by responding to telephone inquiries, requests and problems ... Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday ...

Genuine Parts Company

On-Site CSR II

Greenville, SC

$14 - $19.25/hr

Customer Service Representative II Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service ...

Genuine Parts Company

On-Site CSR II

Lawrenceville, GA

$14.75 - $20/hr

Customer Service Representative II Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service ...

Abbott

Customer Service Representative II

Saint Paul, MN · On-site

$16.25 - $22/hr

Customer Service Rep II Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access ...

Certified Group

Customer Service Rep 2

San Antonio, TX

$14.50 - $19.50/hr

The Customer Service Representative 2 handles more complex customer inquiries, provides proactive support, and contributes to process improvements. This role involves deeper product knowledge ...

Tennant Company

Customer Service Rep 2

Eden Prairie, MN · On-site

$16.25 - $22.25/hr

Customer Service Rep 2 Eden Prairie, MN Monday - Friday $42,600 - $64,100 With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the ...

Ace Parking

CSR II

Santa Barbara, CA

$17 - $17.50/hr

CSR II Job Category: Operations Schedule: Saturday 2:00p - 10:30p; Sunday 1:30pm-10:00pm Location: Santa Barbara, CA, USA Description Compensation Range: $17.00 - $17.50 per hour One of the reasons ...

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Csr Ii information

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How much do csr ii jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for csr ii in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A CSR II (Customer Service Representative II) can potentially earn $2000 a week by working full-time hours, often 40 or more hours, and sometimes through overtime or performance bonuses. Increasing income may involve developing strong communication skills, gaining experience, and working for companies that offer higher pay rates or incentive programs, often in a remote customer service environment. However, reaching this income level consistently depends on the employer, location, and individual performance.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance and technology. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.

Is CSR a good entry level position?

Customer Service Representative II (CSR II) is often considered an entry-level position that requires strong communication and problem-solving skills. It provides experience in customer interactions, often with on-the-job training, making it suitable for individuals starting their careers in customer service or related fields.

What is the difference between Csr Ii vs Customer Service Representative?

AspectCsr IiCustomer Service Representative
Required CredentialsHigh school diploma, some roles may require customer service certificationsHigh school diploma typically required; certifications optional
Work EnvironmentCall centers, retail, corporate officesCall centers, retail stores, corporate settings
Employer & Industry UsageCommon in retail, telecom, finance sectorsWidespread across various industries including retail, telecom, healthcare
Job ResponsibilitiesHandling customer inquiries, resolving issues, providing product infoAssisting customers, processing orders, troubleshooting

The main difference between a Csr Ii and a Customer Service Representative is that Csr Ii roles often require more experience or specialized knowledge, and may involve handling more complex customer issues. Both positions are vital in customer support, but Csr Ii positions typically offer higher pay and more responsibilities within similar work environments.

How does the CSR II role typically collaborate with other departments to resolve customer issues?

As a CSR II, you will frequently work cross-functionally with departments such as technical support, billing, and sales to address complex customer inquiries or resolve escalated issues. This collaboration often involves gathering detailed information from customers, communicating customer needs to relevant teams, and following up to ensure timely resolution. Effective communication and teamwork are essential, as you serve as the primary liaison between the customer and internal departments. This collaborative approach not only leads to better customer experiences but also helps you develop a broader understanding of company operations.

What job makes $10,000 a month without a degree?

A Customer Service Representative II (CSR II) typically does not earn $10,000 a month without advanced experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, or certifications but not necessarily a degree. Most roles paying this much are in sales, business ownership, or specialized technical fields with relevant experience.

What are the key skills and qualifications needed to thrive as a CSR II, and why are they important?

To thrive as a CSR II (Customer Service Representative II), you need strong interpersonal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office applications is often required. Exceptional patience, active listening, and conflict resolution abilities help you stand out in handling complex customer interactions. These skills ensure effective customer support, high satisfaction rates, and efficient resolution of issues in a dynamic service environment.

What are CSR II positions?

CSR II stands for Customer Service Representative II, which typically refers to an intermediate-level customer service role. Individuals in this position handle customer inquiries, resolve issues, process transactions, and may assist with more complex or escalated cases compared to entry-level CSRs. They often have previous customer service experience and are expected to use problem-solving skills and product knowledge to assist customers efficiently. CSR II roles may also involve training new staff or supporting team leaders with daily operations.
More about Csr Ii jobs
What states have the most Csr Ii jobs? States with the most job openings for Csr Ii jobs include:
What job categories do people searching Csr Ii jobs look for? The top searched job categories for Csr Ii jobs are:
Csr Ii jobs near you
Customer Service Representative 2

Customer Service Representative 2

US Bank

Saint Paul, MN • Hybrid

$20 - $21.15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

U.S. Bank rating

8.2

Company rating: 8.2 out of 10

Based on 345 frontline employees who took The Breakroom Quiz

38th of 141 rated banks

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description
Provides high quality customer service by responding to telephone inquiries, requests and problems. Researches, analyzes, and provides solutions that meet the customer's needs. The major accountabilities of this position may include: resolving customer inquiries and problems on first contact; providing customers with account information; resolving or referring billing disputes; correcting payment errors; revising fee and finance charges as appropriate; account maintenance; taking card, check or other orders; acting on lost or stolen cards/checks; and researching customer problems that could not be resolved during the initial contact.
This position is a hybrid role that requires weekly onsite attendance (minimum of 3 days per week) at our St. Paul, MN office: 60 Livingston Ave., Saint Paul, MN 55107
Schedule: Monday - Friday, 9:00 AM - 6:00 PM CST
Basic Qualifications
- High school diploma or equivalent
- Two to four years of relevant experience
Preferred Skills/Experience
- Good knowledge of concepts, practices, policies and procedures of banking products and services
- Effective telephone and interpersonal skills
- Strong problem-solving and negotiation skills
- Ability to handle difficult customer calls
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Ability to identify and resolve/escalate problems
- Good time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service

Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $21.15

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

What U.S. Bank employees say

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About U.S. Bank

Sourced by ZipRecruiter

U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1863

Social media

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