ZipRecruiter

Log In

1

Csm Jobs in Utah (NOW HIRING)

LoanPro

Sr. Customer Success Manager

Farmington, UT · On-site

A successful Sr. CSM is a customer advocate and trusted advisor, playing a crucial role in driving customer success and fostering lasting partnerships that contribute to LoanPro's growth and success.

LoanPro

Sr. Customer Success Manager

Farmington, UT · On-site

A successful Sr. CSM is a customer advocate and trusted advisor, playing a crucial role in driving customer success and fostering lasting partnerships that contribute to LoanPro's growth and success.

Podium

AI Enterprise Customer Success Manager

Lehi, UT · On-site

As an AI Enterprise CSM, you will be responsible for supporting the relationships with Podium's high-value, strategic clients. You will help ensure customer satisfaction, support product adoption ...

ASK Consulting

Be Seen First

Sr. Scrum Master (cur_88_68@curatelyai.net)

Draper, UT · On-site

$55 - $63.91/hr

Some certifications to be considered include Lean Kanban Universitys TKP, Scrum.orgs PSM, Scrum Alliances CSM/A-CSM, CSP-SM, SAFe Agilist (SA), SAFe Scrum Master (SSM) * Willing and able to provide ...

MarketStar

Customer Success Manager - Digital Ads

Ogden, UT · On-site +1

$55K - $65K/yr

MarketStar is seeking a Customer Success Manager (CSM) to support a leading digital advertising and media technology platform. In this role, you will manage customer relationships, support advertiser ...

Podium

AI Enterprise Customer Success Manager

Lehi, UT · On-site

As an AI Enterprise CSM, you will be responsible for supporting the relationships with Podium's high-value, strategic clients. You will help ensure customer satisfaction, support product adoption ...

PamTen Inc

Sr Scrum Master

Draper, UT · On-site

$48.25 - $64.25/hr

Some certifications to be considered include Lean Kanban University's TKP, Scrum.org's PSM, Scrum Alliance's CSM/A-CSM, CSP-SM, SAFe Agilist (SA), SAFe Scrum Master (SSM) • Willing and able to ...

Damco Solutions

Senior Scrum Master

Draper, UT · On-site

$48 - $65.50/hr

Some certifications to be considered include Lean Kanban University's TKP, Scrum.org's PSM, Scrum Alliance's CSM/A-CSM, CSP-SM, SAFe Agilist (SA), SAFe Scrum Master (SSM) • Willing and able to ...

Motivosity

Customer Success Manager

Lehi, UT · Hybrid

$65K - $95K/yr

This position as a CSM is part account management, part customer service, part sales, and part operations. Customer Success Manager responsibilities include: * Manage a large book of customer ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

This position as a CSM is part account management, part customer service, part sales, and part operations. Customer Success Manager responsibilities include: * Manage a large book of customer ...

previous pagenext page

Showing results 21-40

All JobsCsm JobsCsm Jobs in Utah

Csm information

See Utah salary details

$9

$16

$22

How much do csm jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for csm in Utah is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.61 per hour, depending on experience, location, and employer.

What is a customer success manager?

Customer Success Managers (CSMs) are professionals who work closely with customers to ensure they achieve their desired outcomes while using a company's products or services. CSMs act as the main point of contact after a sale, helping clients with onboarding, product adoption, and ongoing support. Their goal is to build strong relationships, increase customer satisfaction and retention, and identify opportunities for upselling or cross-selling. CSMs often collaborate with sales, support, and product teams to address customer needs and feedback.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or a related field, often supported by experience in customer-facing roles. Familiarity with CRM systems like Salesforce, customer engagement platforms, and data analytics tools is typically required. Exceptional communication, empathy, and proactive organizational skills set top CSMs apart. These skills and qualities are crucial for driving customer satisfaction, retention, and long-term business growth.

How does a customer success manager typically collaborate with other departments to improve client outcomes?

Customer Success Managers work closely with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They relay customer feedback to Product teams for improvements, partner with Sales to identify upsell opportunities, and coordinate with Support to resolve complex issues efficiently. This cross-functional collaboration helps CSMs proactively address client needs, foster retention, and drive overall customer satisfaction.

What is the difference between Csm vs Customer Service Manager?

AspectCustomer Success Manager (CSM)Customer Service Manager
Primary FocusCustomer retention, onboarding, and successCustomer support, issue resolution, and service quality
Required SkillsRelationship management, product knowledge, communicationProblem-solving, leadership, communication
Work EnvironmentAccount management, proactive engagementSupport centers, call centers, service teams
Common CertificationsCustomer success certifications, CRM toolsCustomer service certifications, leadership training

While both roles involve working with customers, a Customer Success Manager focuses on proactive engagement to ensure customer satisfaction and retention, often working closely with sales and product teams. In contrast, a Customer Service Manager handles reactive support, resolving issues and maintaining service quality. Understanding these differences helps in choosing the right career path or job search focus.

Is a customer success manager a stressful career?

A customer success manager (CSM) role can be stressful due to managing client relationships, meeting retention goals, and handling customer issues. The level of stress varies depending on company size, industry, and workload, but strong communication and problem-solving skills help manage job pressures.

What are customer success manager jobs?

Customer Success Manager (CSM) jobs involve working with clients to ensure they are satisfied with a company's products or services, often focusing on onboarding, support, and retention. CSMs typically use CRM tools, develop strong communication skills, and may require industry-specific knowledge to help clients achieve their goals and maximize product value.

What are popular job titles related to Csm jobs in Utah?

For Csm jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Csm jobs in Utah look for?

The top searched job categories for Csm jobs in Utah are:

What cities in Utah are hiring for Csm jobs?

Cities in Utah with the most Csm job openings:

Csm jobs near you
Infographic showing various Csm job openings in Utah as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, and 8% Contract. Highlights an 77% Physical, 6% Hybrid, and 17% Remote job distribution, with an average salary of $34,508 per year, or $16.6 per hour.

Strategic CSM for Growth & Renewals (Remote)

Route

Lehi, UT • On-site

$120 - $130/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Route is seeking a Customer Success Manager to own a portfolio of e-commerce merchants, driving their success and revenue growth. You will manage the customer lifecycle, ensuring merchants receive everything they need from Route's platforms. This role demands strong communication skills and commercial acumen to effectively engage with senior stakeholders.

Ideal candidates will have 3–5 years of experience in Customer Success, showcasing a strong ownership mentality and emotional intelligence. Route offers competitive health benefits and growth opportunities while embracing diversity and equal opportunity.

#J-18808-Ljbffr

Apply