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Csm Tech Jobs (NOW HIRING)

Sparc Technology Services Inc

ServiceNow -CSM

New York, NY · On-site

$58 - $63/hr

ServiceNow -CSM Location: NY City Required Qualifications ServiceNow Certification: CIS-CSM (Customer Service Management) - Required 4-6 years of hands-on ServiceNow admin/development experience At ...

Lorven Technologies

Sr. Business Analyst

San Jose, CA · On-site

$107K - $138K/yr

San Jose, CA - Onsite Contract role We are seeking an experienced and motivated Senior Business Solutions Analyst (BSA), and a Team Lead, to join our Customer Success Management (CSM) technology team.

Gryphon AI

Customer Success Manager (CSM)

Boston, MA · On-site

The CSM acts as a trusted advisor, leveraging product expertise, usage data, and customer insights ... technology continues to evolve. * Experience working cross-functionally with Sales, Product ...

New

Gryphon AI

Customer Success Manager (CSM)

Boston, MA

The CSM acts as a trusted advisor, leveraging product expertise, usage data, and customer insights ... technology continues to evolve. * Experience working cross-functionally with Sales, Product ...

New

CSM Services

Cleaning Tech

Traverse City, MI

$8.50/hr

Cleaning Tech Department: Commercial/Medical Location: Traverse City, MI Direct Supervisor ... CSM Account Manager Wage: $8.50 adjusted based on experience This position was established for the ...

CSM Group

IT Project Manager

Kalamazoo, MI · On-site

$92K - $109K/yr

Description Position at CSM Group ABOUT US: We are a nationally ranked, safety-focused, and talent ... Manage medium to large scale IT Infrastructure projects using strong facilitation skills, which ...

Csm Services

Cleaning Tech

Traverse City, MI · On-site

$8.50/hr

Cleaning Tech Department : Commercial/Medical Location : Traverse City, MI Direct Supervisor ... CSM Account Manager Wage : $8.50 adjusted based on experience This position was established for the ...

CSM

Benefits Administrator

Minneapolis, MN · On-site

$65K - $90K/yr

Maintain general knowledge of CSM's Human Resources policies, practices and programs to service as a primary or back-up resource to internal customers. * Technology and Process: Identify and provide ...

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Csm Tech information

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How much do csm tech jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for csm tech in the United States is $22.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $23.56 per hour, depending on experience, location, and employer.

What are CSM Tech professionals?

CSM Tech professionals are experts in Customer Success Management (CSM) who focus on leveraging technology to help businesses improve customer satisfaction, retention, and growth. They use data analytics, customer relationship management (CRM) tools, and other software platforms to monitor customer engagement and proactively address client needs. CSM Tech roles often involve close collaboration with sales, support, and product teams to ensure a seamless customer experience. Their goal is to maximize customer value and drive business outcomes through technology-driven solutions.

What are the key skills and qualifications needed to thrive as a CSM (Customer Success Manager) in the tech industry, and why are they important?

To thrive as a CSM in tech, you need a solid understanding of customer relationship management, SaaS product knowledge, and often a bachelor's degree in business, communications, or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems, and customer analytics tools is typically required. Exceptional communication, problem-solving, and empathy help CSMs build trust and drive customer satisfaction. These skills are crucial for ensuring customer retention, fostering long-term partnerships, and supporting business growth in a competitive tech environment.

What is the difference between Csm Tech vs Customer Support Specialist?

AspectCsm TechCustomer Support Specialist
Required CredentialsTechnical certifications, relevant IT or tech trainingCustomer service training, communication skills
Work EnvironmentTechnical support teams, IT departmentsCustomer service centers, call centers
Employer & Industry UsageTech companies, software providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical support roles, IT supportCustomer service roles, support jobs

The main difference between Csm Tech and Customer Support Specialist lies in their focus and required skills. Csm Tech typically involves technical troubleshooting and IT support, requiring relevant certifications and technical knowledge. Customer Support Specialists focus on customer communication and service, often with less technical training. Both roles are essential in their industries but serve different functions within support teams.

How does a CSM Tech professional typically collaborate with cross-functional teams to ensure client success?

CSM Tech professionals often serve as a bridge between clients and internal teams such as product development, technical support, and sales. They regularly communicate client needs and feedback, coordinate technical solutions, and help ensure that client objectives align with the company's offerings. This collaboration may involve joint meetings, shared project management tools, and close coordination during product rollouts or troubleshooting. By fostering these relationships, CSM Tech professionals help drive positive client outcomes and continuous product improvement.
More about Csm Tech jobs
What cities are hiring for Csm Tech jobs? Cities with the most Csm Tech job openings:
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Csm Tech jobs near you
Infographic showing various Csm Tech job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 36% As Needed, 45% Full Time, 1% Part Time, 3% Contract, and 12% Nights. Highlights an 78% Physical, 4% Hybrid, and 18% Remote job distribution, with an average salary of $45,833 per year, or $22 per hour.

IT Security Program Manager - CSM, A-CSM

Rootshell Enterprise Technologies, Inc.

San Francisco, CA • On-site

Full-time

Re-posted 26 days ago

Job description

Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking IT Security Program Manager - CSM, A-CSMfor one of our client, Please share your resume with current location & full contact info
Role:IT Security Program Manager - CSM, A-CSM
Location:San Francisco, California - Onsite
Job Description:
  • 8+ years of project/program management experience in a cloud/SaaS environment
  • 3+ years experience with delivering security and compliance initiatives within BT and Security organization preferred; Expertise with vendor management & negotiations, network and infrastructure, vulnerability management, compliance documentation, and program management support for Security products such as Palo Alto Networks, Z-Scaler, Infoblox, Splunk, AWS, PAN, JAMF, CrowdStrike and VMware Workspace one.
  • 2+ years working with agile framework and scrum practices
  • Demonstrated ability in communicating and presenting to all levels of an organization
  • Proven experience working hand-in-hand with business systems' technical owners, configuration administrators, software engineers, configuration administrators, quality and test engineers and/or business process owners.
  • Knowledge of Security frameworks such as NIST, PCI, Sarbanes-Oxley and GDPR.
  • Experience in building Zero Trust environments and delivering complex endpoint security projects.
  • Knowledge and demonstrated ability in working with project management and collaboration Tools (Jira and Confluence, Google Suite, Smartsheet, Asana, Slack, Zoom, Miro, Coupa, etc)
  • Self-starter; able to work well in an ambiguous and constantly changing, fast paced environment.

Education:
  • Bachelor of Science in CS, MIS, related technical degree, or equivalent work experience with a minimum of 2 years of technical work experience
  • Graduate coursework a plus
  • PMP & Scrum certification desirable (CSM, A-CSM, etc)
  • Security Certifications (CISM, CISSP, CCSP, CRCM, SOC 2, NIST, or ISO 27001 desirable)

Regards,
Naveen
Naveen@rootshellinc.com

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