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Csm Tech Jobs (NOW HIRING)

TraXtion

Client Success Manager (CSM)

Irving, TX · On-site

$60K - $65K/yr

... technology. Join us as we continue to grow, innovate, and drive the industry forward. Job Summary ... The CSM ensures customers achieve measurable ROI, drives retention, and identifies add-on growth ...

CSM

Benefits Administrator

Minneapolis, MN · On-site

$65K - $80K/yr

Maintain general knowledge of CSM's Human Resources policies, practices and programs to service as a primary or back-up resource to internal customers. * Technology and Process: Identify and provide ...

GOVX

Enterprise IT Administrator

Nashville, TN · On-site

The Enterprise IT Administrator is responsible for supporting and administering the core business ... Plan, prioritize, and manage ERP/CRM/CSM enhancements and integration projects. Manage these ...

CSM Corporation

Benefits Administrator

Minneapolis, MN

$65K - $80K/yr

Maintain general knowledge of CSM's Human Resources policies, practices and programs to service as a primary or back-up resource to internal customers. * Technology and Process: Identify and provide ...

CSM Corporation

Benefits Administrator

Minneapolis, MN

$65K - $80K/hr

Maintain general knowledge of CSM's Human Resources policies, practices and programs to service as a primary or back-up resource to internal customers. * Technology and Process: Identify and provide ...

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How much do csm tech jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for csm tech in the United States is $22.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $23.56 per hour, depending on experience, location, and employer.

What are CSM Tech professionals?

CSM Tech professionals are experts in Customer Success Management (CSM) who focus on leveraging technology to help businesses improve customer satisfaction, retention, and growth. They use data analytics, customer relationship management (CRM) tools, and other software platforms to monitor customer engagement and proactively address client needs. CSM Tech roles often involve close collaboration with sales, support, and product teams to ensure a seamless customer experience. Their goal is to maximize customer value and drive business outcomes through technology-driven solutions.

What is a CSM at tech?

A CSM at tech typically refers to a Customer Success Manager who works with clients to ensure they achieve their desired outcomes using a company's products or services. They often handle onboarding, support, and relationship management, utilizing tools like CRM software and requiring strong communication skills. The role emphasizes customer retention and satisfaction in a technology environment.

What job makes $10,000 a month without a degree?

A Customer Success Manager (CSM) in the tech industry can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, often without requiring a college degree. Success in this role depends on strong communication skills, industry knowledge, and experience managing client relationships, with some positions offering performance-based compensation that can reach this level.

What jobs pay 500,000 a year in the US?

High-paying roles such as Chief Executive Officers, investment bankers, specialized surgeons, and successful entrepreneurs can earn $500,000 or more annually. These positions often require extensive experience, advanced skills, and in some cases, ownership or leadership of large organizations or practices.

What are the key skills and qualifications needed to thrive as a CSM (Customer Success Manager) in the tech industry, and why are they important?

To thrive as a CSM in tech, you need a solid understanding of customer relationship management, SaaS product knowledge, and often a bachelor's degree in business, communications, or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems, and customer analytics tools is typically required. Exceptional communication, problem-solving, and empathy help CSMs build trust and drive customer satisfaction. These skills are crucial for ensuring customer retention, fostering long-term partnerships, and supporting business growth in a competitive tech environment.

What is the difference between Csm Tech vs Customer Support Specialist?

AspectCsm TechCustomer Support Specialist
Required CredentialsTechnical certifications, relevant IT or tech trainingCustomer service training, communication skills
Work EnvironmentTechnical support teams, IT departmentsCustomer service centers, call centers
Employer & Industry UsageTech companies, software providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical support roles, IT supportCustomer service roles, support jobs

The main difference between Csm Tech and Customer Support Specialist lies in their focus and required skills. Csm Tech typically involves technical troubleshooting and IT support, requiring relevant certifications and technical knowledge. Customer Support Specialists focus on customer communication and service, often with less technical training. Both roles are essential in their industries but serve different functions within support teams.

How does a CSM Tech professional typically collaborate with cross-functional teams to ensure client success?

CSM Tech professionals often serve as a bridge between clients and internal teams such as product development, technical support, and sales. They regularly communicate client needs and feedback, coordinate technical solutions, and help ensure that client objectives align with the company's offerings. This collaboration may involve joint meetings, shared project management tools, and close coordination during product rollouts or troubleshooting. By fostering these relationships, CSM Tech professionals help drive positive client outcomes and continuous product improvement.

Which 3 jobs will survive AI?

For a Csm Tech role, jobs that require complex problem-solving, emotional intelligence, and human interaction are more likely to survive AI automation. These include roles like technical support specialists, customer success managers, and IT project managers. Skills in communication, critical thinking, and adapting to new technologies will remain valuable in these positions.
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Csm Tech jobs near you

Client Success Manager (CSM)

TraXtion

Irving, TX • On-site

$60K - $65K/yr

Full-time

Medical, PTO

Posted 3 days ago

Job description

  • LOOKING FOR CANDIDATES PREFERABLY IN THE DFW AREA
    • About TraXtion

    At TraXtion, we are building a team driven by innovation, accountability, and measurable results. Our culture values collaboration, respect, and continuous improvement, empowering employees to take ownership of their work and contribute to meaningful outcomes.

    We believe great ideas come from diverse perspectives and strong teamwork. Across every level of the organization, we encourage creative problem solving and a mindset focused on growth and improvement.

    TraXtion fosters an environment where employees can develop professionally, challenge themselves, and make a real impact on the future of automotive technology.

    Join us as we continue to grow, innovate, and drive the industry forward.

    Job Summary

    The Client Success Manager (CSM) is responsible for retention, engagement, and expansion within a regional pod. The CSM ensures customers achieve measurable ROI, drives retention, and identifies add-on growth opportunities. This role acts as the relationship owner post-sale and collaborates closely with the RSM and DSS to maximize pod revenue and customer advocacy.

    Responsibilities and DutiesAccount Retention & Engagement
  • Manage a regional book of business
  • Maintain company agreed retention rate
  • Conduct structured Touchpoints and QBRs
  • Perform postinstall trainings, performance audits and adoption reviews
  • Ensure timely followup on support tickets
    • Revenue Expansion
  • Identify addon opportunities and collaborate with RSM on upgrades
  • Drive referral generation from current customers
  • Manage renewals
  • Deliver ROIdriven account reviews
    • Customer Advocacy
  • Cultivate “raving fans” to strengthen retention
  • Develop strong dealer relationships
  • Educate customers on best practices and product utilization
  • Document all interactions in CRM

    • What You Bring

    Required:
  • Strong client relationship management skills
  • Experience in automotive retail or SaaS support
  • CRM proficiency (HubSpot preferred)
  • Datadriven mindset
  • Strong presentation skills
  • Up to 25% of travel
    • Preferred:
  • 2 to 5 years’ experience of automotive dealership operations knowledge
  • Experience managing a highvolume book of business
    • What We Offer
  • Competitive pay, performance incentives, and growth opportunities
  • A comprehensive benefits package for your health, finances, and worklife balance
  • Supportive team culture with regular recognition and development
  • Paid time off, holidays, and flexible scheduling options (where applicable)
  • Access to tools, resources, and programs that support your success—personally and professionally
  • An inclusive workplace where your voice and perspective matter
    • Apply Today!

    If you’re ready to be part of a dynamic, hands-on team that values precision, teamwork, and continuous improvement, we’d love to hear from you!

Apply