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Csm Tech Jobs (NOW HIRING)

CSM Services

Cleaning Tech

Traverse City, MI

$8.50/hr

Cleaning Tech Department: Commercial/Medical Location: Traverse City, MI Direct Supervisor ... CSM Account Manager Wage: $8.50 adjusted based on experience This position was established for the ...

Coreforce

$110K - $125K/yr

... technology that enhances safety, accountability, and operational effectiveness. Our solutions ... The CSM III serves as a strategic advisor, executive liaison, and primary Client Success owner for ...

NinjaOne

Director, Enterprise CSM

Austin, TX · On-site

Director, Enterprise CSM About the Role NinjaOne is hiring a Director, Enterprise CSM to build and ... Experience within IT Operations, Endpoint Management, RMM, Security, or adjacent enterprise ...

CSM Group

IT Project Manager

Kalamazoo, MI · On-site

$92K - $109K/yr

Description Position at CSM Group ABOUT US: We are a nationally ranked, safety-focused, and talent ... Manage medium to large scale IT Infrastructure projects using strong facilitation skills, which ...

NinjaOne

Director, Enterprise CSM

Austin, TX · Remote

Director, Enterprise CSM About the Role NinjaOne is hiring a Director, Enterprise CSM to build and ... Experience within IT Operations, Endpoint Management, RMM, Security, or adjacent enterprise ...

TraXtion

Client Success Manager (CSM)

Irving, TX · On-site

$60K/yr

... technology. Join us as we continue to grow, innovate, and drive the industry forward. Job Summary ... The CSM ensures customers achieve measurable ROI, drives retention, and identifies add-on growth ...

SAP

The CSM oversees key customer milestones throughout the customer lifecycle, from deal signature ... A growing foundation in business acumen and emerging technologies, especially artificial ...

BELFRY

Customer Success Manager (CSM)

Manhattan, NY · On-site

Previous experience in a customer-facing role, preferably in B2B software or technology sales ... Comfortable working with various CRM or CSM tools (Hubspot, Vitally, Gong, etc.) * Excitement to ...

New

BELFRY

Customer Success Manager (CSM)

Austin, TX · On-site

Previous experience in a customer-facing role, preferably in B2B software or technology sales ... Comfortable working with various CRM or CSM tools (Hubspot, Vitally, Gong, etc.) * Excitement to ...

New

Amazon

Technical CSM III - AMZ10291255

Houston, TX · On-site

$153K - $207K/yr

Technical CSM III Job Location: Houston, Texas Job Number: AMZ10291255 Position Responsibilities ... Maintain an in-depth knowledge and understanding of existing and developing technologies relating ...

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Csm Tech information

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$16

$22

$30

How much do csm tech jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for csm tech in the United States is $22.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $23.56 per hour, depending on experience, location, and employer.

What is a CSM Tech?

CSM Tech professionals are experts in Customer Success Management (CSM) who focus on leveraging technology to help businesses improve customer satisfaction, retention, and growth. They use data analytics, customer relationship management (CRM) tools, and other software platforms to monitor customer engagement and proactively address client needs. CSM Tech roles often involve close collaboration with sales, support, and product teams to ensure a seamless customer experience. Their goal is to maximize customer value and drive business outcomes through technology-driven solutions.

What are the key skills and qualifications needed to thrive as a CSM Tech?

To thrive as a CSM in tech, you need a solid understanding of customer relationship management, SaaS product knowledge, and often a bachelor's degree in business, communications, or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems, and customer analytics tools is typically required. Exceptional communication, problem-solving, and empathy help CSMs build trust and drive customer satisfaction. These skills are crucial for ensuring customer retention, fostering long-term partnerships, and supporting business growth in a competitive tech environment.

How does a CSM Tech professional typically collaborate with cross-functional teams to ensure client success?

CSM Tech professionals often serve as a bridge between clients and internal teams such as product development, technical support, and sales. They regularly communicate client needs and feedback, coordinate technical solutions, and help ensure that client objectives align with the company's offerings. This collaboration may involve joint meetings, shared project management tools, and close coordination during product rollouts or troubleshooting. By fostering these relationships, CSM Tech professionals help drive positive client outcomes and continuous product improvement.

What is the difference between Csm Tech vs Customer Support Specialist?

AspectCsm TechCustomer Support Specialist
Required CredentialsTechnical certifications, relevant IT or tech trainingCustomer service training, communication skills
Work EnvironmentTechnical support teams, IT departmentsCustomer service centers, call centers
Employer & Industry UsageTech companies, software providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical support roles, IT supportCustomer service roles, support jobs

The main difference between Csm Tech and Customer Support Specialist lies in their focus and required skills. Csm Tech typically involves technical troubleshooting and IT support, requiring relevant certifications and technical knowledge. Customer Support Specialists focus on customer communication and service, often with less technical training. Both roles are essential in their industries but serve different functions within support teams.

Is CSM Tech a stressful career?

A Customer Success Manager (CSM) Tech role can be stressful due to managing client relationships, troubleshooting technical issues, and meeting performance targets. The level of stress varies depending on workload, company culture, and the complexity of technical tools used, but strong communication and problem-solving skills are essential for success in this role.
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Csm Tech jobs near you
Infographic showing various Csm Tech job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 74% Full Time, 12% Part Time, 11% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,833 per year, or $22 per hour.

Cleaning Tech

Traverse City, MI

CSM Services
Facilities Support Services • 201 - 500 employees
Learn more about CSM Servicesexternal

$8.50/hr

Full-time

Re-posted 17 days ago

Job description

Job Title: Cleaning Tech Department: Commercial/Medical Location: Traverse City, MI Direct Supervisor: CSM Account Manager Wage: $8.50 adjusted based on experience This position was established for the purpose/s of providing custodial services at assigned site(s); ensuring an attractive, sanitary and safe environment for staff and visitors; performing a variety of special cleaning operations; and assisting in preparing facilities for various activities and events. Duties: Essential Vacuuming Carpet Edge Vacuuming Dust Moping Damp Moping Empty Waste Bins Fill Dispensers Dusting Clean and Disinfect Waste Bins and Dispensers Clean and Disinfect Sink Clean Glass and Mirrors Clean and Disinfect Toilets Clean and Disinfect Walls, Doors, Partitions and Hand Rails Remove Carpet Runners Replace Carpet Runners Clean and Disinfect Drinking Fountain Wipe Dry Stainless Steel Cleaning Strip and Refinish Scrub floors Carpet Extracting Remove Recyclable paper Job Specifications: Required: High School Diploma / GED or Equivalent Ability to walk or stand for the enitrety of shift (up to 8 hrs consecuitively) Ability to lift up to 50 lbs on a regular basis Ability to carry a 15lb backpack vacuum for up to 2 hrs at a time Ability to lift and carry up to 100lbs of trash on a regular basis Ability to shovel snow for up to 2hrs at a time Ability to work in outdoor weather conditions (summer and winter) Ability to work overhead Ability to bend,kneel, and squat on a regular basis to clean Ability to handle multiple tasks at the same time efficiently and accurately Ability to work some weekend hours and occasional holidays Attention to detail Ability to work independently or as a group Reliable transportation Preferred: Minimum of one year cleaning experience Contacts: Depending on the hours assigned to the employee, he/she may be working individually or with a crew. The employee will be expected to respond to the needs requested by the customer as well as the manager for the specific account on a weekly or bi-weekly basis

Standards of Performance: Meets the client's need for 95% of all facilities to be cleaned without complaints each month Upholds CSM's high standard of cleanliness and professionalism Arrives on time every day with minimal absences (No absences are without notice) All waste is disposed of properly after each clean

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