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Csm Tech Jobs (NOW HIRING)

GovX

Enterprise IT Administrator

San Diego, CA · On-site

The Enterprise IT Administrator is responsible for supporting and administering the core business ... Plan, prioritize, and manage ERP/CRM/CSM enhancements and integration projects. Manage these ...

GOVX

Enterprise IT Administrator

Nashville, TN

The Enterprise IT Administrator is responsible for supporting and administering the core business ... Plan, prioritize, and manage ERP/CRM/CSM enhancements and integration projects. Manage these ...

GovX

Enterprise IT Administrator

Nashville, TN · On-site

The Enterprise IT Administrator is responsible for supporting and administering the core business ... Plan, prioritize, and manage ERP/CRM/CSM enhancements and integration projects. Manage these ...

CSM Group

IT Project Manager

Kalamazoo, MI · On-site

$94K - $111K/yr

Upon joining CSM Group, we will provide you with a robust onboarding program to expose you to broad ... Manage medium to large scale IT Infrastructure projects using strong facilitation skills, which ...

CSM Group

IT Project Manager

Okemos, MI · On-site

$89K - $106K/yr

Upon joining CSM Group, we will provide you with a robust onboarding program to expose you to broad ... Manage medium to large scale IT Infrastructure projects using strong facilitation skills, which ...

CSM Group

IT Project Manager

Jackson, MI · Remote

$89K - $106K/yr

Upon joining CSM Group, we will provide you with a robust onboarding program to expose you to broad ... Manage medium to large scale IT Infrastructure projects using strong facilitation skills, which ...

CSM Group

IT Project Manager

Kalamazoo, MI · On-site

$93K - $110K/yr

Upon joining CSM Group, we will provide you with a robust onboarding program to expose you to broad ... Manage medium to large scale IT Infrastructure projects using strong facilitation skills, which ...

DXC Technology

Client Success Manager

New York, NY

The CSM promotes Customer Satisfaction through efficient, effective delivery of services ... At DXC Technology, we believe strong connections and community are key to our success. Our work ...

CSM Group

IT Project Manager

Okemos, MI · On-site

$89K - $106K/yr

Upon joining CSM Group, we will provide you with a robust onboarding program to expose you to broad ... Manage medium to large scale IT Infrastructure projects using strong facilitation skills, which ...

DXC Technology

Client Success Manager

New York, NY · On-site

The CSM promotes Customer Satisfaction through efficient, effective delivery of services ... At DXC Technology, we believe strong connections and community are key to our success. Our work ...

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Csm Tech information

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How much do csm tech jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for csm tech in the United States is $22.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $23.56 per hour, depending on experience, location, and employer.

What are CSM Tech professionals?

CSM Tech professionals are experts in Customer Success Management (CSM) who focus on leveraging technology to help businesses improve customer satisfaction, retention, and growth. They use data analytics, customer relationship management (CRM) tools, and other software platforms to monitor customer engagement and proactively address client needs. CSM Tech roles often involve close collaboration with sales, support, and product teams to ensure a seamless customer experience. Their goal is to maximize customer value and drive business outcomes through technology-driven solutions.

What is a CSM at tech?

A CSM at tech typically refers to a Customer Success Manager who works with clients to ensure they achieve their desired outcomes using a company's products or services. They often handle onboarding, support, and relationship management, utilizing tools like CRM software and requiring strong communication skills. The role emphasizes customer retention and satisfaction in a technology environment.

What job makes $10,000 a month without a degree?

A Customer Success Manager (CSM) in the tech industry can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, often without requiring a college degree. Success in this role depends on strong communication skills, industry knowledge, and experience managing client relationships, with some positions offering performance-based compensation that can reach this level.

What jobs pay 500,000 a year in the US?

High-paying roles such as Chief Executive Officers, investment bankers, specialized surgeons, and successful entrepreneurs can earn $500,000 or more annually. These positions often require extensive experience, advanced skills, and in some cases, ownership or leadership of large organizations or practices.

What are the key skills and qualifications needed to thrive as a CSM (Customer Success Manager) in the tech industry, and why are they important?

To thrive as a CSM in tech, you need a solid understanding of customer relationship management, SaaS product knowledge, and often a bachelor's degree in business, communications, or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems, and customer analytics tools is typically required. Exceptional communication, problem-solving, and empathy help CSMs build trust and drive customer satisfaction. These skills are crucial for ensuring customer retention, fostering long-term partnerships, and supporting business growth in a competitive tech environment.

What is the difference between Csm Tech vs Customer Support Specialist?

AspectCsm TechCustomer Support Specialist
Required CredentialsTechnical certifications, relevant IT or tech trainingCustomer service training, communication skills
Work EnvironmentTechnical support teams, IT departmentsCustomer service centers, call centers
Employer & Industry UsageTech companies, software providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical support roles, IT supportCustomer service roles, support jobs

The main difference between Csm Tech and Customer Support Specialist lies in their focus and required skills. Csm Tech typically involves technical troubleshooting and IT support, requiring relevant certifications and technical knowledge. Customer Support Specialists focus on customer communication and service, often with less technical training. Both roles are essential in their industries but serve different functions within support teams.

How does a CSM Tech professional typically collaborate with cross-functional teams to ensure client success?

CSM Tech professionals often serve as a bridge between clients and internal teams such as product development, technical support, and sales. They regularly communicate client needs and feedback, coordinate technical solutions, and help ensure that client objectives align with the company's offerings. This collaboration may involve joint meetings, shared project management tools, and close coordination during product rollouts or troubleshooting. By fostering these relationships, CSM Tech professionals help drive positive client outcomes and continuous product improvement.

Which 3 jobs will survive AI?

For a Csm Tech role, jobs that require complex problem-solving, emotional intelligence, and human interaction are more likely to survive AI automation. These include roles like technical support specialists, customer success managers, and IT project managers. Skills in communication, critical thinking, and adapting to new technologies will remain valuable in these positions.
More about Csm Tech jobs
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What states have the most Csm Tech jobs? States with the most job openings for Csm Tech jobs include:
What job categories do people searching Csm Tech jobs look for? The top searched job categories for Csm Tech jobs are:
Csm Tech jobs near you
Scrum Master (CSM Required) - FinTech or Lending & Jira/Confluence Expert

Scrum Master (CSM Required) - FinTech or Lending & Jira/Confluence Expert

KORE1 Technologies

Arlington, VA • Remote

$50 - $60/hr

Contractor

Posted 2 days ago

Be an early applicant

Job description

Location: Fully Remote (U.S.)

Schedule: Must work Eastern Time business hours

Employment Type: Projected 3-6 month Contract-to-Hire

No Third-Party Candidates: Third-party recruiting firms, candidate resellers, and pass-through arrangements will not be considered.

KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Scrum Master (CSM Required) - FinTech or Lending & Jira/Confluence Expert

As a Scrum Master, you will be responsible for guiding your team on how to use Scrum practices and values to delight customers. If you have been searching for a company with a strong commitment to empowering self-directed teams to deliver great software, we might have a lot to talk about. You would be part of a small, persistent team and have endless opportunities to take on responsibility, continue learning, and mentor others. You will work to build a trusting and safe environment where problems can be raised without fear of blame, retribution, or judgment, with an emphasis on working together to solve them.

What you'll do:
  • Build a team culture consistent with the Scrum Core Values: openness, courage, respect, focus, commitment
  • Work with the Product Owner to align teams with the product vision, sprint goals, and other necessary information
  • Assist with communication by improving transparency and radiating information.
  • Coach Product Owners in creation and maintenance of the product backlog, including empirical planning
  • Support and coach your team using a servant leadership by facilitating conversations to get work done without the need for coercion, assigning, or dictating a path forward - help build self-organizing teams.
  • Surface, escalate, and remove impediments with urgency.
  • Facilitate engaging discussions, drive continuous improvement, and build a team that makes you excited to come to work every morning
  • Understand Lean and Agile practices and principles, help teams continuously improve with focus on metrics

Requirements:
  • BS/BA degree or equivalent experience.
  • Certified Scrum Master (CSM) certification required.
  • 3+ years of experience within financial services, fintech, lending, banking, mortgage, consumer lending, equipment finance, or related regulated financial environments.
  • 5+ years of experience as a practicing Scrum Master supporting software development teams.
  • Deep expertise with Agile and Scrum methodologies and their application within modern product development and technology organizations.
  • Proven ability to assess team maturity, identify process gaps, coach teams, and independently drive Agile adoption and continuous improvement initiatives.
  • Strong servant leadership skills with experience coaching Product Owners, development teams, and stakeholders toward Agile best practices.
  • Advanced proficiency with Jira and Confluence, including dashboards, reporting, metrics, workflow management, integrations, and Agile team performance analysis.
  • Strong analytical and data-driven mindset with the ability to leverage Jira metrics and delivery data to identify trends, diagnose issues, and proactively escalate risks.
  • Experience supporting multiple Scrum teams simultaneously across varying levels of Agile maturity.
  • Ability to facilitate Agile ceremonies, remove impediments, improve team effectiveness, and drive accountability without direct authority.
  • Strong executive communication skills with the ability to translate team health, delivery progress, risks, dependencies, and expectations to leadership audiences.
  • Ability to lead with confidence, influence stakeholders, and build strong working relationships across all levels of the organization.
  • Experience working within modern software development environments utilizing technologies such as cloud platforms, enterprise applications, APIs, Salesforce, and web-based applications.
  • Ability to drive development teams toward roadmap objectives, delivery commitments, and measurable business outcomes.
  • Must be able to work East Coast business hours.
Preferred Qualifications
  • Advanced Agile certifications such as A-CSM, CSP, PSM II, PSM III, SAFe, or similar.
  • Experience within small business lending, commercial lending, consumer lending, equipment finance, mortgage lending, or other lending-focused organizations.
  • Familiarity with regulatory and compliance considerations common within financial services and fintech environments.
  • Experience supporting teams utilizing Salesforce, AWS, Java, Node.js, React, or similar modern technology stacks.
  • Experience leveraging AI-enabled productivity tools within Agile delivery environments, including Jira AI features, meeting intelligence tools, requirements generation tools, or development assistants.
  • Experience participating in Agile transformation initiatives and organizational Agile maturity programs.
  • Experience coaching teams through organizational change management and Agile adoption efforts.

Compensation depends on experience but is typically $50-60/hr W2 with a target salary to convert at $100-123K plus bonus. We are willing to send qualified candidates slightly over-budget.

ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.

Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.