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Csd Technical Support Manager Jobs (NOW HIRING)

Brady

Technical Support Manager

Salt Lake City, UT

PDC is seeking a strategic, process-driven Manager of Technical Support & Printer Repair to oversee our hardware and software support operations. In this critical leadership role, you will be the ...

Omni Analytics

Technical Support Manager

San Francisco, CA · On-site

$140K - $165K/yr

About the Role We are looking for a Technical Support Manager to lead and grow our Product Expert team in San Francisco. In this role, you'll empower a diverse team to deliver best-in-class support ...

Sigma Computing

Technical Support Manager

New York, NY · On-site

$140K - $170K/yr

... technical field. This requirement is a minimum and cannot be substituted by work experience alone ... Managed a team supporting a SaaS product. * Experience working with Snowflake, Redshift, or ...

ERMC

Technical Support Manager

Houston, TX · On-site

Requirements and Description ERMC is looking for a qualified Technical Support Manager to perform all maintenance related work assignments to ensure all facilities & equipment are properly maintained ...

Principia The

Event Technical Support Manager

Elsah, IL · On-site

$24.15 - $29.58/hr

Event Technical Support Manager Department : Media Services/Principia College Position Type : Full-time, 12-month Summary The Event Support Manager provides technical support for a wide range of ...

Socket.dev

Senior Technical Support Manager

Miami, FL · On-site

Accounts Payable, purchasing, inventory, or supplier-management platforms * Jira, Intercom, LogRocket,or similar platforms * Building or scaling a Technical Support function * AI-assisted support ...

Entegrata

Technical Support Manager - Customer Experience Location: Indianapolis, IN - Hybrid Reports to: VP of Customer Experience About Entegrata Entegrata helps law firms turn data into decision-grade ...

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Csd Technical Support Manager information

See salary details

$29.5K

$85.9K

$147.5K

How much do csd technical support manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for csd technical support manager in the United States is $85,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What is the difference between Csd Technical Support Manager vs Csd Customer Service Supervisor?

AspectCsd Technical Support ManagerCsd Customer Service Supervisor
ResponsibilitiesOversees technical support teams, manages technical issue resolution, and ensures service qualitySupervises customer service representatives, handles customer inquiries, and maintains service standards
Required SkillsTechnical knowledge, leadership, problem-solving, communication skillsCustomer service skills, team management, communication, conflict resolution
CertificationsIT or technical certifications often preferredCustomer service or management certifications beneficial
Work EnvironmentTechnical support centers, IT departments, or service desksCall centers, retail, or service departments

The Csd Technical Support Manager focuses on technical issue resolution and managing technical teams, while the Csd Customer Service Supervisor emphasizes overseeing customer service operations and team supervision. Both roles require strong communication skills but differ in technical expertise and daily responsibilities.

What is the average salary for a Csd Technical Support Manager?

The average salary for a Csd Technical Support Manager in the US typically ranges from $70,000 to $110,000 annually, depending on experience, location, and company size. This role often requires strong technical skills, customer service expertise, and familiarity with support tools and systems.

What are popular job titles related to Csd Technical Support Manager jobs?

For Csd Technical Support Manager jobs, the most frequently searched job titles are:

Infographic showing various Csd Technical Support Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $85,913 per year, or $41.3 per hour.

Technical Support Manager

West Hartford, CT • On-site

Legrand Group
See more jobs at Legrand Groupexternal

Other

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

West Hartford, CT, United States (Hybrid)

Job Info
  • Job Identification 535
  • Posting Date 07/22/2026, 08:52 PM
  • Job Schedule Full time
  • Locations West Hartford, CT, United States (Hybrid)
  • Brand Legrand
  • Employment type Regular
  • Travel Required Yes
  • Job Category Customer Service
Job Description

Legrandhas an exciting opportunity for a Technical Support Manager to join the Electrical Wiring Systems Wiremold Team inWest Hartford, CT. The Technical Support Manager will manage technical service-related operations for an organization supporting Wiremold products.

Responsibilities
  • Provides day to day operational leadership, guidance, development, and motivation to the technical support team to achieve superior results and accomplish overall business objectives. Monitors employee and team performance in relation to established standards. Schedules technical support daily duties. Supports hiring, coaching, and developing talent.
  • Field technical questions concerning products and their applications for the sales force, distributors, and end-users of all of the company’s products within established service levels to ensure that customer technical product issues are addressed.
  • Responsible for designing and implementing improved process or operational policies. Recommends changes to products or services to fulfill customer needs.
  • Provide backup to the team during high volume or low staffing periods. This can include answering customers’ technical questions by phone, e-mail, live chat, and Salesforce.
  • Manage the development and maintenance of the Wiremold Knowledge tool. Manage the development and update of other customer self-service tools, such as cross-reference databases, product selection flowcharts, etc.
  • Develop and deliver product and customer experience training for new Technical Support and Customer Support representatives.
  • Ensure that the team provides 3rd party certifications and other technical support and documentation to customers as required.
  • Provide occasional review of new product designs for function and ease of installation. In addition, based on customer requests received, provide feedback to Product Managers and engineering team on product gaps or ideas for product design changes.
  • Perform related project assignments as determined by the ongoing needs of the Marketing Department as directed by manager.
  • Comprehensive knowledge of Wiremold products, their applications, the codes and standards that govern their use, and experience with user preferences regarding installation techniques.
Qualifications

Education:

  • Requires a bachelor's degree or equivalent experience.

Experience:

  • Typically requires 5-7 years' experience in the electrical industry in a customer or technical support role, engineering, or electrical contracting.
  • 1-3 years supervisory experience may be required.
  • Extensive knowledge of the function and department processes.

Skills/Knowledge/Abilities:

  • Customer Support
  • Inquiry Research/Response
  • Software Troubleshooting
  • Systems Troubleshooting
  • Technical Project Management
About Us

About Legrand

Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en

About Legrand North and Central America

  • comprehensive medical, dental, and vision coverage
  • a high employer 401K match
  • paid time off (PTO) and holiday pay
  • short-term and long-term disability benefit plans
  • above-benchmark paid maternity and parental leave
  • bonus opportunities in accordance with the Company’s incentive plans
  • paid time off to volunteer
  • active/growing Employee Resource Group network

About Legrand’s Electrical Wiring Systems Division

Legrand’s Electrical Wiring Systems (EWS) division provides the most complete line of residential, commercial, and industrial electrical wiring devices in the world. Through commitment to innovation and quality, EWS maintains the position of industry leader in wire and cable management and wiring devices categories, specializing in raceways, flexible floor, open space and outdoor power solutions, wire mesh cable trays and systems, and designer switches and outlets. With this comprehensive offering, EWS serves a range of exciting vertical markets, including commercial office and commercial interior, data centers, education, healthcare, hospitality, manufacturing, mixed-use developments and residential. For more information, visitlegrand.us/electrical wiring devices

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