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Csa Manager Jobs (NOW HIRING)

CSA Global LLC

Program Manager

Virginia Beach, VA · On-site

Client Solution Architects (CSA) is currently seeking a Program Manager to support a program at Millington, TN. For nearly 50 years, CSA has delivered integrated technology and operational support ...

Eliot Community Human Services

Family Partner - CSA

Lynn, MA · On-site

$18.50 - $23.50/hr

Eliot's Community Service Agency (CSA) serves children and youth (through age 21) and their families who are in need of support in managing and coordinating services. Eliot is excited to align these ...

CSA Group

Product Safety Engineer

Cleveland, OH

... CSA Group as the leading choice for certification. Based throughout North America and reporting directly to the Product Group Managers (PGM's), this is a dynamic opportunity with growth potential for ...

CSA Global LLC

Operations Manager

Fort Dodge, IA

Description Client Solution Architects (CSA) is currently seeking an Operations Manager to support our program at Fort Dodge, Iowa. For nearly 50 years, CSA has delivered integrated technology and ...

CSA Global LLC

Program Manager

Washington, DC · Hybrid

Description Client Solution Architects (CSA) is currently seeking a Program Manager to support a program onsite* in the Washington DC area. For nearly 50 years, CSA has delivered integrated ...

CSA Global LLC

Operations Manager

Fort Smith, AR · On-site

Client Solution Architects (CSA) is currently seeking an Operations Manager to support our program at Fort Chaffee, AR. For nearly 50 years, CSA has delivered integrated technology and operational ...

CSA Global LLC

Program Manager

Washington, DC · On-site

Client Solution Architects (CSA) is currently seeking a Program Manager to support a program onsite* in the Washington DC area. For nearly 50 years, CSA has delivered integrated technology and ...

AmeriFreight

Customer Service Agent (CSA)

Tyrone, GA · On-site

$45K - $130K/yr

This role is best suited for someone who enjoys phone conversations, closing deals, and managing customers from commitment through delivery. What a CSA Does at AmeriFreight As a CSA, you work with ...

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Csa Manager information

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$23K

$61.4K

$102.5K

How much do csa manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for csa manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Csa Manager position, and why are they important?

To thrive as a CSA Manager (Customer Service Associate Manager), you need strong leadership abilities, experience in customer service, and often a background in business administration or a related field. Familiarity with CRM software, call center management systems, and data analysis tools is typically required. Excellent communication, problem-solving, and team-building skills make a candidate stand out in this position. These skills and qualifications are important to ensure effective team management, high customer satisfaction, and smooth operational workflows.

What are the main challenges CSA Managers typically face in their day-to-day work?

CSA Managers often manage high volumes of customer inquiries while ensuring their team provides consistent, high-quality service. Balancing the needs of both customers and team members, handling escalated issues, and meeting performance metrics are common challenges in this role. Managers must also stay adaptable to rapidly changing company policies or customer expectations. Overcoming these obstacles requires strong organizational skills, proactive communication, and a commitment to continuous improvement, making the position both dynamic and rewarding.

What is a CSA Manager job?

A CSA (Customer Service Associate) Manager oversees customer service operations, ensuring a high level of customer satisfaction. They manage a team of customer service representatives, handle escalated issues, and implement policies to improve service efficiency. CSA Managers also track performance metrics, train staff, and collaborate with other departments to enhance the overall customer experience.

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Csa Manager jobs near you

Program Manager

CSA Global LLC

Virginia Beach, VA • On-site

Full-time

Posted 25 days ago

Job description

Description:

Client Solution Architects (CSA) is currently seeking a Program Manager to support a program at Millington, TN.


For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.


This position is contingent upon award.


How Role will make an impact:

  • Manages programs to ensure that implementation and prescribed activities are carried out in accordance with specified objectives.
  • Plans and develops methods and procedures for implementing programs, directs and coordinates program activities, and exercises control over personnel responsible for specific functions or phases of programs.
  • Selects personnel according to knowledge and experience in area with which programs are concerned, such as social or public welfare, education, economics, or public relations.
  • Confers with staff to explain programs and individual responsibilities for functions and phases of programs.
  • Directs and coordinates, personally or through subordinate managerial personnel, activities concerned with implementation and carrying out objectives of program.
  • Reviews reports and records of activities to ensure progress is being accomplished toward specified program objective, and modifies or changes methodology as required to redirect activities and attain objectives.
  • Prepares program reports for superiors. Controls expenditures in accordance with budget allocations.


Requirements:

What you’ll need to have to join our award-winning team:

  • Clearance: Must possess and maintain an active Secret Clearance.
  • Bachelor’s degree in information technology, computer science, physical science, business, or math.
  • 15 years of experience in strategic decision making, communications, complex problem solving, and design and implementation of business processes and controls.
  • Certifications Required: Project Management Institute (PMI) Program Management Professional (PMP) may be required at the task order level.

What set you apart:

  • Master’s in a related field.