CSA Group has an opportunity for a New Account Manager - Industrial based in Atlanta, GA. This role will serve as the primary customer contact in the development of new accounts. The New Account ...
CSA Group has an opportunity for a New Account Manager - Industrial based in Atlanta, GA. This role will serve as the primary customer contact in the development of new accounts. The New Account ...
Een kijkje in jouw werkdag: • Je stuurt engineers, modelleurs en werkvoorbereiders aan binnen het Csa deel • Je bespreekt voortgang, keuzes en risico's met jouw team en de projectmanager • Je ...
New
Een kijkje in jouw werkdag: • Je stuurt engineers, modelleurs en werkvoorbereiders aan binnen het Csa deel • Je bespreekt voortgang, keuzes en risico's met jouw team en de projectmanager • Je ...
New
CSA Group has an opportunity for a Strategic Account Manager - Industrial/Energy Storage based in North America. This role will serve as the primary customer contact in the development of CSA Group ...
CSA Group has an opportunity for a Strategic Account Manager - Industrial/Energy Storage based in North America. This role will serve as the primary customer contact in the development of CSA Group ...
Commissioning Lead - CSA
Santa Clara, CA · On-site
$159K - $244K/yr
Manage and communicate commissioning risks in cooperation with the project General Contractor and ... Review CSA commissioning plans in alignment with client specifications and local code. * Represent ...
Commissioning Lead - CSA
Santa Clara, CA · On-site
$159K - $244K/yr
Manage and communicate commissioning risks in cooperation with the project General Contractor and ... Review CSA commissioning plans in alignment with client specifications and local code. * Represent ...
CSA Group has an opportunity for a Strategic Account Manager - Industrial/Energy Storage based in North America. This role will serve as the primary customer contact in the development of CSA Group ...
CSA Group has an opportunity for a Strategic Account Manager - Industrial/Energy Storage based in North America. This role will serve as the primary customer contact in the development of CSA Group ...
Senior CSA CTOP Coordinator
Lebanon, IN · On-site
8+ years CTOP experience, pharma experience required Specific to CSA scope Position Overview The Senior CSA CTOP Coordinator is responsible for managing Construction Turnover Packages (CTOPs) for CSA ...
Quick apply
Senior CSA CTOP Coordinator
Lebanon, IN · On-site
8+ years CTOP experience, pharma experience required Specific to CSA scope Position Overview The Senior CSA CTOP Coordinator is responsible for managing Construction Turnover Packages (CTOPs) for CSA ...
Een kijkje in jouw werkdag: • Je stuurt engineers, modelleurs en werkvoorbereiders aan binnen het Csa deel • Je bespreekt voortgang, keuzes en risico's met jouw team en de projectmanager • Je ...
New
Een kijkje in jouw werkdag: • Je stuurt engineers, modelleurs en werkvoorbereiders aan binnen het Csa deel • Je bespreekt voortgang, keuzes en risico's met jouw team en de projectmanager • Je ...
New
Senior CSA CTOP Coordinator
Lebanon, IN · On-site
Develop, manage, and track CSA CTOPs in alignment with project turnover strategy and schedule milestones * Coordinate with CSA construction teams to verify system boundaries, punch list closure, and ...
Senior CSA CTOP Coordinator
Lebanon, IN · On-site
Develop, manage, and track CSA CTOPs in alignment with project turnover strategy and schedule milestones * Coordinate with CSA construction teams to verify system boundaries, punch list closure, and ...
Commissioning Lead - CSA
Santa Clara, CA · On-site
$159K - $244K/yr
Manage and communicate commissioning risks in cooperation with the project General Contractor and ... Review CSA commissioning plans in alignment with client specifications and local code. * Represent ...
Commissioning Lead - CSA
Santa Clara, CA · On-site
$159K - $244K/yr
Manage and communicate commissioning risks in cooperation with the project General Contractor and ... Review CSA commissioning plans in alignment with client specifications and local code. * Represent ...
Be Seen First
Construction Manager
San Juan, PR · On-site
At CSA Group, one of our guiding principles is to treat people with respect, and we appreciate ... Ability to manage and follow up on multiple projects simultaneously. * Valid driver's license and ...
Quick apply
Be Seen First
Construction Manager
San Juan, PR · On-site
At CSA Group, one of our guiding principles is to treat people with respect, and we appreciate ... Ability to manage and follow up on multiple projects simultaneously. * Valid driver's license and ...
Project Manager - Alternative Energy Vehicles/ Chef de projet - Vehicules a energie alternative
Cleveland, OH · On-site
CSA Group has an immediate opportunity for a Project Manager in the Alternative Energy Vehicles Program. In this challenging and rewarding role, you will interact with leading experts within the ...
Project Manager - Alternative Energy Vehicles/ Chef de projet - Vehicules a energie alternative
Cleveland, OH · On-site
CSA Group has an immediate opportunity for a Project Manager in the Alternative Energy Vehicles Program. In this challenging and rewarding role, you will interact with leading experts within the ...
Lead CSA Inspector
El Paso, TX · On-site
The CSA Lead supports construction inspection, AHJ-support, quality, and compliance activities ... Deficiency Management and Reporting Document nonconforming, incomplete, unsafe, or not-ready work ...
Lead CSA Inspector
El Paso, TX · On-site
The CSA Lead supports construction inspection, AHJ-support, quality, and compliance activities ... Deficiency Management and Reporting Document nonconforming, incomplete, unsafe, or not-ready work ...
Lead CSA Inspector
El Paso, TX · On-site
The CSA Lead supports construction inspection, AHJ-support, quality, and compliance activities ... Deficiency Management and Reporting · Document nonconforming, incomplete, unsafe, or not-ready ...
Quick apply
Lead CSA Inspector
El Paso, TX · On-site
The CSA Lead supports construction inspection, AHJ-support, quality, and compliance activities ... Deficiency Management and Reporting · Document nonconforming, incomplete, unsafe, or not-ready ...
Lead CSA Inspector
El Paso, TX · On-site
The CSA Lead supports construction inspection, AHJ-support, quality, and compliance activities ... Deficiency Management and Reporting • Document nonconforming, incomplete, unsafe, or not-ready ...
Lead CSA Inspector
El Paso, TX · On-site
The CSA Lead supports construction inspection, AHJ-support, quality, and compliance activities ... Deficiency Management and Reporting • Document nonconforming, incomplete, unsafe, or not-ready ...
Key Account Manager - HVAC/R
Plano, TX · On-site
Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making ... The Key Account Manager (KAM) promotes continued growth and superior customer service for current ...
Key Account Manager - HVAC/R
Plano, TX · On-site
Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making ... The Key Account Manager (KAM) promotes continued growth and superior customer service for current ...
Project Manager
Virginia Beach, VA · On-site
Client Solution Architects (CSA) is currently seeking a Project Manager to support a program at Millington, TN. For nearly 50 years, CSA has delivered integrated technology and operational support ...
Quick apply
Project Manager
Virginia Beach, VA · On-site
Client Solution Architects (CSA) is currently seeking a Project Manager to support a program at Millington, TN. For nearly 50 years, CSA has delivered integrated technology and operational support ...
Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making ... The Key Account Manager (KAM) promotes continued growth and superior customer service for current ...
Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making ... The Key Account Manager (KAM) promotes continued growth and superior customer service for current ...
Commissioning Lead CSA
$159K - $244K/yr
Manage and communicate commissioning risks in cooperation with the project General Contractor and ... Review CSA commissioning plans in alignment with client specifications and local code. * Represent ...
Commissioning Lead CSA
$159K - $244K/yr
Manage and communicate commissioning risks in cooperation with the project General Contractor and ... Review CSA commissioning plans in alignment with client specifications and local code. * Represent ...
Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making ... Job Summary: As the Strategic Account Manager, you will be the primary customer contact with ...
Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making ... Job Summary: As the Strategic Account Manager, you will be the primary customer contact with ...
Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making ... Job Summary: As the Strategic Account Manager, you will be the primary customer contact with ...
Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making ... Job Summary: As the Strategic Account Manager, you will be the primary customer contact with ...
Csa Manager information
See salary details
$23K - $30.2K
4% of jobs
$30.2K - $37.5K
10% of jobs
$43.3K is the 25th percentile. Wages below this are outliers.
$37.5K - $44.7K
14% of jobs
$44.7K - $51.9K
16% of jobs
The median wage is $58.1K / yr.
$51.9K - $59.1K
7% of jobs
$59.1K - $66.4K
10% of jobs
$70K is the 75th percentile. Wages above this are outliers.
$66.4K - $73.6K
29% of jobs
$73.6K - $80.8K
4% of jobs
$80.8K - $88K
3% of jobs
$88K - $95.3K
1% of jobs
$95.3K - $102.5K
2% of jobs
$23K
$61.4K
$102.5K
How much do csa manager jobs pay per year?
What are the key skills and qualifications needed to thrive in the Csa Manager position, and why are they important?
To thrive as a CSA Manager (Customer Service Associate Manager), you need strong leadership abilities, experience in customer service, and often a background in business administration or a related field. Familiarity with CRM software, call center management systems, and data analysis tools is typically required. Excellent communication, problem-solving, and team-building skills make a candidate stand out in this position. These skills and qualifications are important to ensure effective team management, high customer satisfaction, and smooth operational workflows.
What are the main challenges CSA Managers typically face in their day-to-day work?
CSA Managers often manage high volumes of customer inquiries while ensuring their team provides consistent, high-quality service. Balancing the needs of both customers and team members, handling escalated issues, and meeting performance metrics are common challenges in this role. Managers must also stay adaptable to rapidly changing company policies or customer expectations. Overcoming these obstacles requires strong organizational skills, proactive communication, and a commitment to continuous improvement, making the position both dynamic and rewarding.
What is a CSA Manager job?
A CSA (Customer Service Associate) Manager oversees customer service operations, ensuring a high level of customer satisfaction. They manage a team of customer service representatives, handle escalated issues, and implement policies to improve service efficiency. CSA Managers also track performance metrics, train staff, and collaborate with other departments to enhance the overall customer experience.
Job description
At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
Job Summary:CSA Group has an opportunity for a New Account Manager - Industrial based in Atlanta, GA. This role will serve as the primary customer contact in the development of new accounts. The New Account Manager works closely with Marketing to determine prospects, and help nurture the leads to develop accurate new account strategies to win business with companies that do not currently do work with CSA Group. Fills the pipeline by utilizing company research tools, defining value in the eyes of the prospect, prioritizing leads and developing prospecting call plans.
Responsibilities:
Establishes new account relationships to meet personal sales targets, emphasizing the entire value chain of CSA Group services available.
Independently prospects for new customers within assigned territory, using various lead generation and direct solicitation methods.
Prospecting, quoting and sales targets are determined on a yearly basis.
Contacts former CSA Group customers to attempt to regain work.
Prepares written proposals of cost for services for clients, working with Technical Specialists and Operations staff.
Participates in associations and outside organizations deemed appropriate by management.
Establishes and maintains a list of contacts based on experience, historic utilization reputation, influence and personal judgment, including supplied contacts, as well as personally developed relationships.
Provides periodic written reports on calls, customer contact, proposals, quotes, expenses, travel and tradeshow activities, as well as oral presentation as required.
Evaluates industry reports, territory databases, external competitive information and develops territory analysis or provides input for presentation and reporting to manager.
Education and Experience:
Bachelor's Degree and 6 or more years Sales experience or equivalent industry experience.
Prior experience with sales CRM tracking software a plus.
Proven ability to consistently exceed sales goals.
Proven experience dealing with large organizations at senior level.
Prior experience with Industrial Equipment and Hazardous Locations Certification preferred.
Skills:
Create clear, effective and professional written communication and presentations.
Ability to create, prepare and execute complex business strategies while organizing multiple projects and job responsibilities
Organized and independent.
Proven ability of confidentiality in previous positions.
Strong initiative and ability to develop new customer contacts.
Able to maintain positive contacts within the organization to exchange, explain and interpret information or ideas and follow-up on client requests.
Strong organization and time management skills.
Creativity and project management skills to plan for projects, events and conferences.
High level of initiative and motivation to meet or exceed targeted goals with minimal supervision.
Computer proficiency in Word, Excel, PowerPoint and CRM database applications.
Ability to prepare cost proposals promptly to meet customers' needs.
Responsive and pleasant when dealing with external and internal customers, peers and co-workers.
The typical hiring range for this position in California is $78, 000-$102,000 however, based on a variety of considerations (such as education, licenses, certifications and/or experience,) CSA Group reserves the right to flexibility outside of the stated range.
CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process.About CSA Group, Architects and Engineers
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Industry
Specialized design services
Company size
201 - 500 Employees
Headquarters location
New York, NY, US
Year founded
1956