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Csa Manager Jobs in Florida (NOW HIRING)

CSA Group

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Project Manager/Senior Roadway Engineer

Tampa, FL · On-site

$93K - $121K/yr

At CSA Group, one of our guiding principles is to treat people with respect, and we appreciate ... Serve as Project Manager overseeing scopes, schedules, budgets, and multidisciplinary coordination

CSA Group

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Project Manager/Senior Project Development & Environment Engineer

Miami, FL · On-site

$94K - $123K/yr

At CSA Group, one of our guiding principles is to treat people with respect, and we appreciate ... Manage consultant design services and internal audits of consultant work. * Lead design progress ...

CSA Group

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Engineer

Homestead, FL · On-site

At CSA Group, one of our guiding principles is to treat people with respect, and we appreciate ... management experience. * Ability to work effectively independently or as part of a team in a fast ...

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Csa Manager information

See Florida salary details

$17.2K

$45.8K

$76.6K

How much do csa manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for csa manager in Florida is $45,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,900.00 and $51,600.00 per year, depending on experience, location, and employer.

What does a CSA manager do?

A CSA manager oversees customer service operations within a company, ensuring that customer inquiries and issues are handled efficiently. They manage staff, develop service protocols, and monitor performance metrics to improve customer satisfaction. Strong communication skills and familiarity with customer management tools are essential for this role.

What are the key skills and qualifications needed to thrive as a csa manager?

To thrive as a CSA Manager (Customer Service Associate Manager), you need strong leadership abilities, experience in customer service, and often a background in business administration or a related field. Familiarity with CRM software, call center management systems, and data analysis tools is typically required. Excellent communication, problem-solving, and team-building skills make a candidate stand out in this position. These skills and qualifications are important to ensure effective team management, high customer satisfaction, and smooth operational workflows.

What are the main challenges csa managers typically face in their day-to-day work?

CSA Managers often manage high volumes of customer inquiries while ensuring their team provides consistent, high-quality service. Balancing the needs of both customers and team members, handling escalated issues, and meeting performance metrics are common challenges in this role. Managers must also stay adaptable to rapidly changing company policies or customer expectations. Overcoming these obstacles requires strong organizational skills, proactive communication, and a commitment to continuous improvement, making the position both dynamic and rewarding.

What is a csa manager?

A CSA (Customer Service Associate) Manager oversees customer service operations, ensuring a high level of customer satisfaction. They manage a team of customer service representatives, handle escalated issues, and implement policies to improve service efficiency. CSA Managers also track performance metrics, train staff, and collaborate with other departments to enhance the overall customer experience.

What are popular job titles related to Csa Manager jobs in Florida? For Csa Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Csa Manager jobs in Florida look for? The top searched job categories for Csa Manager jobs in Florida are:
What cities in Florida are hiring for Csa Manager jobs? Cities in Florida with the most Csa Manager job openings:
Csa Manager jobs near you
Infographic showing various Csa Manager job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,847 per year, or $22 per hour.

Project Manager/Senior Roadway Engineer

CSA Group

Tampa, FL • On-site

$93K - $121K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

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Job description

Join Our Growing Team

CSA provides the ideal place for you to develop or start your career in a fast-paced, diverse environment. At CSA Group, one of our guiding principles is to treat people with respect, and we appreciate diversity in their backgrounds, experiences and opinions. If you think you have what it takes to be an industry leader, send us your resume.


Our Success

For more than 65 years, CSA Group has contributed to developing stronger, more resilient facility and infrastructure solutions. Our experience brings plenty of opportunities for you to expand your skill set, challenge yourself, and make an impact.


Social Commitments

One of CSA Group’s most important Guiding Principles is our commitment to contribute to the industries we serve and the communities we live in. This translates into active involvement in a variety of activities and organizations, which provide many opportunities for education and growth for our employees.


Responsibilities

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

  • Lead roadway design projects from planning through final design and delivery in accordance with FDOT standards and procedures
  • Serve as Project Manager overseeing scopes, schedules, budgets, and multidisciplinary coordination
  • Direct roadway geometry design, plans production, and QA/QC activities for PS&E deliverables
  • Oversee preparation of roadway design plans, specifications, estimates, and supporting technical documentation
  • Coordinate multidisciplinary teams including traffic, drainage, structures, utilities, geotechnical, and environmental disciplines
  • Ensure compliance with FDOT manuals, design criteria, permitting requirements, and applicable federal, state, and local regulations
  • Supervise and mentor engineering staff; manage subconsultants and internal QA/QC processes
  • Evaluate project risks, resolve technical issues, and maintain project profitability and performance metrics
  • Act as client liaison, assist in preparation/delivery of RFQ documents and presentations, and stakeholder coordination
  • Support pursuit efforts, including proposals, interviews, and business development activities
  • Maintain effective communication with clients, stakeholders, and project teams


Requirements

Essential Skills and Experience:

  • Bachelor’s degree in Civil Engineering or related field
  • Florida Professional Engineer (PE) license required
  • Minimum of 15+ years of roadway design experience
  • Proven experience managing FDOT roadway design projects
  • Strong knowledge of FDOT design criteria, manuals, and plans preparation requirements
  • Strong leadership, communication, and organizational skills
  • Experience managing budgets, schedules, and multidisciplinary teams
  • Proficiency in design and project management tools (e.g., MicroStation/OpenRoads, ProjectWise)
  • Experience with PS&E development, QA/QC processes, and project delivery requirements
  • Experience and knowledge in one or more related disciplines, including minor structures, traffic engineering, traffic signalization, or stormwater/drainage engineering
  • Bilingual (English/Spanish) preferred.
  • Curiosity and interest in continuous learning in AI and comfort experimenting and iterating quickly; uses data to validate ideas and measure impact.
  • Commitment to ethical and responsible AI adoption, including privacy-by-design and safe use of tools.

Company Description

Join Our Growing Team

CSA provides the ideal place for you to develop or start your career in a fast-paced, diverse environment. At CSA Group, one of our guiding principles is to treat people with respect, and we appreciate diversity in their backgrounds, experiences and opinions. If you think you have what it takes to be an industry leader, send us your resume.

Our Success

For more than 65 years, CSA Group has contributed to developing stronger, more resilient facility and infrastructure solutions. Our experience brings plenty of opportunities for you to expand your skill set, challenge yourself, and make an impact.

Social Commitments

One of CSA Group’s most important Guiding Principles is our commitment to contribute to the industries we serve and the communities we live in. This translates into active involvement in a variety of activities and organizations, which provide many opportunities for education and growth for our employees.