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Csa Manager information

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$20.9K

$55.7K

$93K

How much do csa manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for csa manager in Tennessee is $55,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $62,600.00 per year, depending on experience, location, and employer.

What does a CSA manager do?

A CSA manager oversees customer service operations within a company, ensuring that customer inquiries and issues are handled efficiently. They manage staff, develop service protocols, and monitor performance metrics to improve customer satisfaction. Strong communication skills and familiarity with customer management tools are essential for this role.

What are the key skills and qualifications needed to thrive as a csa manager?

To thrive as a CSA Manager (Customer Service Associate Manager), you need strong leadership abilities, experience in customer service, and often a background in business administration or a related field. Familiarity with CRM software, call center management systems, and data analysis tools is typically required. Excellent communication, problem-solving, and team-building skills make a candidate stand out in this position. These skills and qualifications are important to ensure effective team management, high customer satisfaction, and smooth operational workflows.

What are the main challenges csa managers typically face in their day-to-day work?

CSA Managers often manage high volumes of customer inquiries while ensuring their team provides consistent, high-quality service. Balancing the needs of both customers and team members, handling escalated issues, and meeting performance metrics are common challenges in this role. Managers must also stay adaptable to rapidly changing company policies or customer expectations. Overcoming these obstacles requires strong organizational skills, proactive communication, and a commitment to continuous improvement, making the position both dynamic and rewarding.

What is a csa manager?

A CSA (Customer Service Associate) Manager oversees customer service operations, ensuring a high level of customer satisfaction. They manage a team of customer service representatives, handle escalated issues, and implement policies to improve service efficiency. CSA Managers also track performance metrics, train staff, and collaborate with other departments to enhance the overall customer experience.

What are popular job titles related to Csa Manager jobs in Tennessee?

For Csa Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Csa Manager jobs in Tennessee look for?

The top searched job categories for Csa Manager jobs in Tennessee are:

Csa Manager jobs near you
Infographic showing various Csa Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $55,683 per year, or $26.8 per hour.

Project Manager with Security Clearance

CSA Global LLC

Millington, TN • On-site

Other

Re-posted yesterday

Job description

> 
Project Manager CSA Global LLC Project Manager Millington, TN Job Type Full-time Description Client Solution Architects (CSA) is currently seeking a Project Manager to support a program at Millington, TN. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.   This position is contingent upon award. How Role will make an impact:  * Manages, plans, and coordinates activities of projects to ensure that goals or objectives of projects are accomplished within prescribed time frame and funding parameters. 
* Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing projects, staffing requirements, and allotment of available resources to various phases of projects. 
* Establishes work plan and multi-disciplinary staffing for each phase of project, and arranges for recruitment or assignment of project personnel. 
* Confers with project staff to outline work plan and to assign duties, responsibilities, and scope of authority. 
* May manage sub-contractors and their workforce. 
* Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget. 
* Reviews status reports prepared by project personnel and modifies schedules or plans as required. 
* Prepares project reports for management, client, or others. 
* Confers with project personnel to provide technical advice and to resolve problems. 
* May manage Project Supervisors/leaders assigned to specific projects in larger organizations.  Requirements What you’ll need to have to join our award-winning team:  * Clearance: Must possess and maintain an active Secret Clearance
* Bachelor’s degree in information technology, computer science, physical science, business, or math.     
* 10 years of experience in Project Management, Data Analysis, Organizational Management, and Business Process Improvement.
* Certifications Required: Project Management Institute (PMI) Program Management Professional (PMP) may be required at the task order level.  Powered by Privacy Policy | Payroll & HR Software By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookies Settings Accept All Cookies Privacy Preference Center When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information
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