ZipRecruiter

Log In

1

Cs2 Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsCs2 Jobs

Cs2 information

See salary details

$13

$17

$21

How much do cs2 jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for cs2 in the United States is $17.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What is a Cs2 job?

A CS2 job typically refers to a Customer Support Specialist or a related customer service role at the second-tier level. This position involves handling escalated customer inquiries, troubleshooting complex issues, and providing advanced support. CS2 employees may also collaborate with other departments to resolve technical or service-related problems efficiently. Strong communication, problem-solving skills, and knowledge of company products or services are essential in this role.

What are the key skills and qualifications needed to thrive in the Cs2 position, and why are they important?

To excel as a CS2 (Customer Service Representative Level 2), you need advanced problem-solving abilities, strong communication skills, and prior customer support experience, often with a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and telephony tools is typically required. Patience, active listening, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure effective resolution of complex customer inquiries and contribute to overall customer satisfaction.

What opportunities for advancement are available for a CS2 within a customer service team?

CS2 roles often serve as a stepping stone toward senior customer service positions, such as Team Lead, Supervisor, or Quality Assurance Specialist. Successfully handling escalated inquiries and demonstrating leadership potential can accelerate your progression within the organization. Many companies offer training and mentorship programs to help CS2 representatives develop new skills. Additionally, gaining experience with internal systems and exhibiting excellent performance can open doors to specialized roles in training, process improvement, or customer success management.

More about Cs2 jobs
What job categories do people searching Cs2 jobs look for? The top searched job categories for Cs2 jobs are:
Cs2 jobs near you

Senior Associate, Quality Engineering

L3HHCM20

Alpharetta, GA • On-site

Other

Posted 18 days ago

Job description

Job Title: Senior Associate, Quality Engineering

 

Job Code: 37208

 

Job Location: Alpharetta, GA

 

Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off

Job Description:

 

Coordinates efforts/monitors/improves aerospace program product yield (and other manufacturing metrics). This role creates and modifies procedures and/or controls ensuring product conformance to regulatory, customer, and company requirements.

 

ESSENTIAL FUNCTIONS:

 

  • Perform product containment actions, root cause investigations, corrective and preventive actions on non-conformances for customer returns, and /or production quality internal and external escapes.
  • Review, identify, implement and maintain Customer Quality flow down requirements
  • Support needed actions to support continued AS9100 certification and maintenance.
  • Provides liaison activities with customers, suppliers, and Integrated Product Team members on all quality-related activities.
  • Perform product quality audits to assure compliance with customer, drawing, internal, and regulatory requirements
  • Perform system audits in support of the Quality Management System
  • Perform review of customer quality clauses, quality documents and provide compliance matrix
  • Support Operations to ensure that products and processes comply with the relevant requirements of the quality management system
  • Review trend analyses related to field returns, manufacturing rejects, supplier history, etc., and provide and/or complete recommendations for improvement
  • Support development/management of data and metrics using Data Visualization tools (Power BI)
  • Responsible for participating in continual improvement activities to enhance the quality system, such as 5S, Kaizen, lean methods, mistake-proofing, etc
  • Responsible for performing job duties in a manner consistent with established L3Harris Ethics Standards. Responsible for working in a manner consistent with established safety rules and regulations
  • Ability to obtain a US Security Clearance

 

QUALIFICATIONS:

 

  • Bachelor's Degree and a minimum of 2 years of prior related experience. Graduate Degree or equivalent with 0 to 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience.

 

Preferred Additional Skills:

 

  • Knowledgeable of concepts, practices, policies/procedures in engineering
  • Excellent oral and written communication skills, strong interpersonal skills. Excellent team player with ability to interface with all levels of the organization.
  • Interact effectively with management, peers, and other employees relative to quality and technical issues.
  • Proficient in MS Word, Excel, and PowerPoint.
  • Experience in Aerospace/Defense parts manufacturing or Automotive parts manufacturing

 

#LI-CS2

Apply