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CS2 Design Group

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HVAC/Mechanical Engineer - Elk Grove, IL

Elk Grove Village, IL · On-site

$83K - $112K/yr

Why Work for CS2 Design Group? Founded in 1995, CS2 Design Group LLC is a full service, multi-disciplinary engineering firm, providing exceptional quality and service to our clients. We believe that ...

CS2 Design Group

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ELECTRICAL ENGINEER/DESIGNER

Elk Grove Village, IL · On-site

Why Work for CS2 Design Group? Founded in 1995, CS2 Design Group LLC is a full service, multi-disciplinary engineering firm, providing exceptional quality and service to our clients. We believe that ...

InterImage

$125K - $171K/yr

Requirements: 5+ years of experience with C development and reverse engineering (CS2) 10+ years of experience with C development and reverse engineering (CS3) Experience with CNO Development on ...

InterImage

$125K - $171K/yr

We are looking for a SAS member for the Virtualization Team, in the CS2 labor category (5+ years of experience) or CS3 labor category (10+ years of experience) Skills: Embedded Strong C Memory ...

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How much do cs2 jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for cs2 in the United States is $17.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What is a CS2?

A CS2 job typically refers to a Customer Support Specialist or a related customer service role at the second-tier level. This position involves handling escalated customer inquiries, troubleshooting complex issues, and providing advanced support. CS2 employees may also collaborate with other departments to resolve technical or service-related problems efficiently. Strong communication, problem-solving skills, and knowledge of company products or services are essential in this role.

What are the key skills and qualifications needed to thrive in the CS2 position, and why are they important?

To excel as a CS2 (Customer Service Representative Level 2), you need advanced problem-solving abilities, strong communication skills, and prior customer support experience, often with a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and telephony tools is typically required. Patience, active listening, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure effective resolution of complex customer inquiries and contribute to overall customer satisfaction.

What opportunities for advancement are available for a CS2 within a customer service team?

CS2 roles often serve as a stepping stone toward senior customer service positions, such as Team Lead, Supervisor, or Quality Assurance Specialist. Successfully handling escalated inquiries and demonstrating leadership potential can accelerate your progression within the organization. Many companies offer training and mentorship programs to help CS2 representatives develop new skills. Additionally, gaining experience with internal systems and exhibiting excellent performance can open doors to specialized roles in training, process improvement, or customer success management.

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What job categories do people searching Cs2 jobs look for?

The top searched job categories for Cs2 jobs are:

Cs2 jobs near you
Infographic showing various Cs2 job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 82% Physical, 4% Hybrid, and 14% Remote job distribution, with an average salary of $36,683 per year, or $17.6 per hour.

Plumbing Engineer - Elk Grove Village, IL

Elk Grove Village, IL • On-site

CS2 Design Group
Engineering Professional Services • 11 - 50 employees
Learn more about CS2 Design Groupexternal

$83K - $105K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 19 days ago

Job description

We are a MEP Engineering firm located in the Northwest Suburbs of Chicago in Elk Grove Village, Illinois and currently seeking an Plumbing Engineer to work in a fast-paced multi-discipline team environment. Our Plumbing Engineers are responsible for designing building Plumbing systems and producing plumbing construction documentation for commercial and institutional projects, with an emphasis on educational facilities.

Job Functions and Primary Responsibilities

As a Plumbing Engineer you will be responsible for:

Design of Plumbing Systems to include:

  • Overhead domestic water distribution piping system.
  • Storm drainage systems.
  • Domestic water heater sizing.
  • Storm and ejector system sizing.
  • Interact with a multi-disciplinary engineering team to review, define and design to meet customer requirements.
  • Candidates need to be self-directed and capable of running multiple concurrent projects with minimal direction. We are looking for talented individuals who can effectively manage their time and workload to complete work timely.
  • Develop Client Relationships.
  • Some local travel will be required to meet with clients and field survey existing conditions.
  • Knowledge of Building an Energy codes.


Candidate Background


Candidates will meet the following requirements:

  • 3+ years of experience in MEP Plumbing designing in MEP projects.
  • Experience and understanding of REVIT designer software, including AutoCAD.
  • Professional Engineering (PE) license a plus, but not required.
  • Good oral and written communication skills.
  • Strong interpersonal skills and experience helping to maintain successful Client relationships.
  • Ability to work in a fact-paced multi-discipline environment.
  • Confident, self-starter, with a positive attitude with colleagues and clients.


Why Work for CS2 Design Group?

Founded in 1995, CS2 Design Group LLC is a full service, multi-disciplinary engineering firm, providing exceptional quality and service to our clients. We believe that teamwork and diversity result in design solutions tailored to meet each clients goals. Through experience, dedication, communication and teamwork, our clients know that CS2 Design Group prides ourselves on building strong long-term relationships both within our own workplace and with our clients.


Compensation and Benefits:

We offer a competitive salary and benefits package that includes an attractive PTO package, medical, dental, vision, and life insurance. We also offer 401(k) with company match. We offer several external team building outings during the year, monthly company sponsored lunches and an annual Holiday Party.