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Cruise Ship Learning Development Manager Jobs in Tennessee

American Cruise Lines

Sous Chef

Chattanooga, TN · On-site

$45K - $61K/yr

Minimum 3 years of culinary experience in full-service resort, hotel, or cruise ship. * ServSafe Manager Certification strongly preferred. * Familiar with food safety standards. * Must possess ...

American Cruise Lines

Sous Chef

Chattanooga, TN

$45K - $61K/yr

Minimum 3 years of culinary experience in full-service resort, hotel, or cruise ship. * ServSafe Manager Certification strongly preferred. * Familiar with food safety standards. * Must possess ...

American Cruise Lines

Sous Chef

Memphis, TN

$48K - $65K/yr

Minimum 3 years of culinary experience in full-service resort, hotel, or cruise ship. * ServSafe Manager Certification strongly preferred. * Familiar with food safety standards. * Must possess ...

American Cruise Lines

Sous Chef

Memphis, TN · On-site

$48K - $65K/yr

Minimum 3 years of culinary experience in full-service resort, hotel, or cruise ship. * ServSafe Manager Certification strongly preferred. * Familiar with food safety standards. * Must possess ...

Westrock

Mgr, Lrng & Org Dev

Chattanooga, TN · On-site

The Area Learning & Development (ALD) Manager is responsible for ensuring the effective execution and business impact of the Corrugated Division Learning & Development program at the plant level ...

American Cruise Lines

Executive Sous Chef

Chattanooga, TN

$59K - $75K/yr

Minimum 5 years of culinary experience in full-service resort, hotel, or cruise ship. * ServSafe Manager Certification strongly preferred. * Transportation Worker Identification Credential (TWIC)

American Cruise Lines

Executive Sous Chef

Memphis, TN

$63K - $80K/yr

Minimum 5 years of culinary experience in full-service resort, hotel, or cruise ship. * ServSafe Manager Certification strongly preferred. * Transportation Worker Identification Credential (TWIC)

American Cruise Lines

Executive Sous Chef

Memphis, TN · On-site

$63K - $80K/yr

Minimum 5 years of culinary experience in full-service resort, hotel, or cruise ship. * ServSafe Manager Certification strongly preferred. * Transportation Worker Identification Credential (TWIC)

American Cruise Lines

Executive Sous Chef

Chattanooga, TN · On-site

$59K - $75K/yr

Minimum 5 years of culinary experience in full-service resort, hotel, or cruise ship. * ServSafe Manager Certification strongly preferred. * Transportation Worker Identification Credential (TWIC)

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Cruise Ship Learning Development Manager information

What is the difference between Cruise Ship Learning Development Manager vs Cruise Ship Training Coordinator?

AspectCruise Ship Learning Development ManagerCruise Ship Training Coordinator
Primary RoleDesigns and oversees employee training programs and learning initiatives onboardCoordinates and facilitates specific training sessions for crew members
Required CredentialsRelevant certifications in training, hospitality, or education; experience in learning developmentBasic certifications in safety and hospitality; training facilitation experience
Work EnvironmentStrategic planning, team management, and program development onboardHands-on training delivery and coordination during shifts onboard
Industry UsageCommonly used in larger cruise lines with dedicated learning departmentsUsed across various cruise lines for crew training sessions

The Cruise Ship Learning Development Manager focuses on creating and managing comprehensive training programs, while the Cruise Ship Training Coordinator handles the execution of specific training sessions. Both roles are essential for crew development but differ in scope and responsibilities.

How does a cruise ship learning development manager typically collaborate with various departments onboard to deliver training programs?

As a Cruise Ship Learning Development Manager, you’ll work closely with department heads and supervisors across hospitality, guest services, housekeeping, and technical teams to identify training needs and tailor programs accordingly. Collaboration often involves coordinating schedules to minimize disruption to daily operations and ensuring that training aligns with both company standards and maritime regulations. Regular meetings and feedback sessions with department leaders are key to continuously improving learning initiatives and supporting crew development. This cross-departmental teamwork helps ensure the ship’s staff deliver exceptional guest experiences and maintain safety protocols.

What are the key skills and qualifications needed to thrive as a cruise ship learning development manager?

To thrive as a Cruise Ship Learning Development Manager, you need expertise in instructional design, adult learning principles, and experience in training delivery, typically supported by a degree in education or HR and relevant certifications. Familiarity with learning management systems (LMS), e-learning authoring tools, and performance evaluation software is common in this role. Strong leadership, cross-cultural communication, and adaptability are vital soft skills for engaging diverse crew members and facilitating continuous improvement on board. These skills and qualities are essential to ensure efficient crew development, compliance with maritime standards, and a high-quality guest experience.

What does a cruise ship learning development manager do?

A Cruise Ship Learning Development Manager is responsible for organizing and delivering training programs for crew members onboard a cruise ship. Their role includes assessing training needs, developing educational materials, and ensuring that all staff meet regulatory and company standards for safety, customer service, and job performance. They work closely with department heads to facilitate ongoing professional development and ensure a high standard of service for guests. Additionally, they may coordinate onboarding for new employees and monitor the effectiveness of training initiatives.
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Cruise Ship Learning Development Manager jobs near you

Sous Chef

American Cruise Lines

Chattanooga, TN • On-site

$45K - $61K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 hours ago

Job description

Sous Chef
American Cruise Lines, the largest cruise line operating exclusively within the United States, is seeking talented Sous Chefs to join our team for the 2026 season. Our modern riverboats and iconic paddlewheelers carry no more than 200 guests, providing a uniquely intimate small-ship experience along America's rivers. With newly constructed vessels continually joining our expanding fleet, this is an excellent opportunity to contribute to exceptional culinary experiences nationwide.
Exceptional cuisine is prepared by chefs who have extensive culinary credentials and training from some of the most prestigious culinary institutes. Using only the freshest ingredients, menus are inspired by regional and local specialties. Working in the kitchen, you will be an integral part of the culinary team. Your goal will be to utilize the ingredients provided to create a unique array of dishes that are full of delicious flavor. Our Sous Chefs are involved with all aspects of food production including breakfast, lunch, and dinner in the main restaurant, and have primary responsibility for the quality of café food and hors d'oeuvres served. Ensuring consistency in culinary excellence across the vessel your primary responsibility. You will work closely with other members of the culinary team every day to ensure that the kitchen operations run smoothly and that all service provided to our guests is flawless.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
  • Work directly with the Executive Chef to produce diversified menus for our guests using fresh ingredients.
  • Work directly overseeing the culinary team to produce delicious and presentable café, buffet, and hors d'oeuvres food, maintaining high guest scores in these areas.
  • Ensure the same level of world class culinary skill and presentation served in the main restaurant is consistent with all food served throughout the ship.
  • Organize the work in the kitchen so that kitchen processes run efficiently.
  • Produce high quality dishes that follow the established menu choices.
  • Adhere to all guest dietary requests.
  • Maintain order and discipline in the kitchen during work hours.
  • Make sure that the hygiene and food safety standards are placed as a top priority throughout all stages of food preparation.
  • Ensure that all meals are prepared as quickly and deliciously as possible.
  • Enforce food and safety standards.

Qualifications:
  • Minimum 3 years of culinary experience in full-service resort, hotel, or cruise ship.
  • ServSafe Manager Certification strongly preferred.
  • Familiar with food safety standards.
  • Must possess problem solving skills, self-motivation, and organization.
  • An effective leader who can effectively control time management.
  • Excellent oral communication and interpersonal skills.
  • Must be able to pass a pre-employment drug test.
  • Complete criminal background check.
  • Training and Teaching experience.
  • Transportation Worker Identification Credential (TWIC).
  • Ability to perform the essential functions of the job with or without accommodation.

Work Schedule:
  • 7 days per week while onboard the ship.
  • 6 to 8 weeks onboard followed by 1 to 2 weeks off.
  • This is a full-time, exempt position.

Essential Functions:
  • Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion.
  • Ability to multi-task, take direction, and be a team player.
  • Ability to work with composure under pressure.
  • Ability to speak, read, and understand basic cooking recipes and adhere to directions.
  • Ability to work around 12 hours per day.
  • Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20" diameter hatch.
  • Ability to stand for your entire shift.
  • Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs.
  • Ability to frequently bend, squat and reach.
  • Ability to live and work on board a vessel for extended periods of time.
  • Ability to use stairs frequently.

Compensation and Benefits:
  • Competitive daily rate.
  • Health, dental, vision, and 401(k) with match.
  • Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training.

Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.
Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎
*Job sites across the nation.
This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.

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