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Cruise Sales Agent Jobs (NOW HIRING)

Princess Cruises

Shorex Staff

New York, NY · On-site

As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Serves as a sales agent and understands the need to achieve financial targets; receptively accepts ...

Princess Cruises

Shorex Staff

New York, NY · On-site

As the world's leading cruise line, we understand that our guests have high expectations of us, and ... Serves as a sales agent and understands the need to achieve financial targets; receptively accepts ...

Westgate Resorts

Attractions Ticket Agent

Branson, MO

$15/hr

Individuals who have experience as an Attractions Ticket Sales Agent or have held Cash Handling and ... Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.

Westgate Resorts

Attractions Ticket Agent

Branson, MO · On-site

$15/hr

Individuals who have experience as an Attractions Ticket Sales Agent or have held Cash Handling and ... Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.

Manthey Hospitality

Reservations Agent

Tampa, FL · On-site

$15/hr

Reservation Agent Manthey Hospitality Full Time & Part-Time Downtown Tampa Do you enjoy helping ... sales, and guest services across our four Florida-based brands: Yacht StarShip Dining Cruises ...

Manthey Hospitality

Reservations Agent

Clearwater, FL · On-site

$15/hr

Reservation Agent Manthey Hospitality Full Time & Part-Time Clearwater Marina Do you enjoy helping ... sales, and guest services across our four Florida-based brands: Yacht StarShip Dining Cruises ...

Manthey Hospitality

Reservations Agent

Clearwater, FL · On-site

$15/hr

Description Reservation Agent Manthey Hospitality | Full Time & Part-Time | Clearwater Marina Do ... sales, and guest services across our four Florida-based brands: Yacht StarShip Dining Cruises ...

Manthey Hospitality

Reservations Agent

Tampa, FL · On-site

$15/hr

Reservation Agent Manthey Hospitality | Full Time & Part-Time | Downtown Tampa Do you enjoy helping ... sales, and guest services across our four Florida-based brands: Yacht StarShip Dining Cruises ...

Manthey Hospitality

Reservations Agent

Tampa, FL · On-site

$15/hr

Description Reservation Agent Manthey Hospitality | Full Time & Part-Time | Downtown Tampa Do you ... sales, and guest services across our four Florida-based brands: Yacht StarShip Dining Cruises ...

Manthey Hospitality

Reservations Agent

Tampa, FL · On-site

$15/hr

Reservation Agent Manthey Hospitality | Full Time & Part-Time | Downtown Tampa Do you enjoy helping ... sales, and guest services across our four Florida-based brands: Yacht StarShip Dining Cruises ...

Norwegian Cruise Line

We're Hiring

Mesa, AZ

$10 - $12/hr

Must maintain strong working knowledge of Norwegian Cruise Line's products, including the current fleet and ship itineraries. Must be able to multi-task and work in a high energy sales environment ...

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Cruise Sales Agent information

See salary details

$19.5K

$74.7K

$153.5K

How much do cruise sales agent jobs pay per year?

As of Aug 23, 2026, the average yearly pay for cruise sales agent in the United States is $74,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $95,000.00 per year, depending on experience, location, and employer.

What is a cruise sales agent?

Cruise sales agents are professionals who assist customers in booking and planning cruises. They provide information about different cruise lines, destinations, itineraries, cabin options, and pricing. These agents also handle reservations, answer customer inquiries, and may offer advice on travel insurance and excursions. Their goal is to ensure clients have a smooth booking experience and select the cruise that best fits their needs.

What are the key skills and qualifications needed to thrive as a cruise sales agent?

To thrive as a Cruise Sales Agent, you need strong sales acumen, knowledge of travel industry practices, and often a background in hospitality or tourism. Familiarity with customer relationship management (CRM) software, booking engines like Sabre or Amadeus, and sometimes certification from organizations such as CLIA is common. Excellent communication, persuasive abilities, and a customer-centric attitude are crucial soft skills for building trust and closing sales. These capabilities ensure agents can effectively match clients to the right cruise experiences, maximize bookings, and provide superior service in a competitive market.

How does a cruise sales agent typically collaborate with other departments to ensure a smooth booking process for clients?

Cruise Sales Agents regularly work with departments such as reservations, customer service, and marketing to provide clients with accurate information and seamless travel experiences. They coordinate with the reservations team to confirm availability and secure bookings, while collaborating with customer service to resolve client concerns or special requests. Additionally, Cruise Sales Agents often interact with marketing to stay informed about promotions and relay these offers to clients, enhancing the overall sales process and client satisfaction.

What is the difference between Cruise Sales Agent vs Travel Agent?

AspectCruise Sales AgentTravel Agent
CredentialsSales certifications, travel industry knowledgeTravel certifications, industry licenses
Work EnvironmentOffice, call centers, cruise linesOffice, home, travel agencies
Employer & IndustryCruise lines, travel agenciesTravel agencies, independent
Search & ComparisonOften compared for sales roles in cruise industryBroader travel sales roles

In summary, Cruise Sales Agents focus specifically on selling cruise vacations, often working directly with cruise lines or travel agencies specializing in cruises. Travel Agents have a broader scope, selling various types of travel services including flights, hotels, and tours. Both roles require sales skills and industry knowledge, but Cruise Sales Agents specialize in cruise products and may have specific certifications related to cruise sales.

How do you become a cruise sales agent?

To become a cruise sales agent, individuals typically need sales experience, strong customer service skills, and knowledge of cruise lines and travel products. Many employers prefer candidates with a travel or hospitality background and may require certification or training in travel sales. A high school diploma or equivalent is usually sufficient for entry-level positions.

How much do cruise sales agents make?

Cruise sales agents typically earn a base salary ranging from $30,000 to $50,000 annually, with the potential for commissions and bonuses based on sales performance. Experienced agents or those working in high-volume agencies can earn over $60,000 per year. Compensation often depends on sales skills, certifications, and the employer's commission structure.
More about Cruise Sales Agent jobs

What cities are hiring for Cruise Sales Agent jobs?

Cities with the most Cruise Sales Agent job openings:

What states have the most Cruise Sales Agent jobs?

States with the most job openings for Cruise Sales Agent jobs include:

What job categories do people searching Cruise Sales Agent jobs look for?

The top searched job categories for Cruise Sales Agent jobs are:

Cruise Sales Agent jobs near you
Infographic showing various Cruise Sales Agent job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $74,688 per year, or $35.9 per hour.

Shorex Staff

Princess Cruises

New York, NY • On-site

Contractor

Re-posted 14 days ago

Princess Cruises rating

4.8

Company rating: 4.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

9th of 9 rated cruise lines

Job description

By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team.
A professional recruiter will contact you shortly if your qualifications align with our hiring requirements.
As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.
We appreciate your patience as we carefully review each candidate.
Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. 
 
An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. 
 
As a member of the Princess Family, you'll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.
  • Serves as a sales agent and understands the need to achieve financial targets; receptively accepts and follows guidance from the Shore Excursion Manager. 
  • Follows established sales techniques and recognizes appropriate opportunities to upsell tours or sell additional tour products. 
  • Regularly participates in tours and training to gain a complete knowledge of all tour programs, sales techniques, and policies. 
  • Consistently and promptly attends Tour Office hours and is familiar with documented booking closing times per Hotel Policies and Procedures. 
  • Carefully monitors the status of tours returning to the ship and immediately notifies the Shore Excursion Manager, Bridge, Guest Services Director, and Food & Beverage department of all delayed tours whenever necessary. 
  • Ensures tours are dispatched efficiently from designated lounges; properly sets up and organizes lounges prior to tour meeting times 
  • Ensures all passenger complaints are listened to and understood with empathy, showing genuine interest at all times. Ensures responses are appropriate and in line with the department mission statement, customer service standards, and Hotel Policies and procedures. 
  • Minimum 1 year experience in Shore Excursion operations with a land-based resort or tour company preferably in an international environment. Prior tour staff or shipboard onboard revenue experience preferred.
  • Minimum 1 year sales experience in a related field. Ability to conduct financial transactions quickly and accurately.
  • Extensive knowledge of Microsoft Products, Point of Sales Systems, Database, and Mobile Devices.
  • Fluent English language skills, both verbal and written.
  • Knowledge of additional languages (preferred).
  •  Understanding of the foundation of customer service; ability and willingness to deliver outstanding service to our passengers. 
  • Commitment to continuously display and deliver genuine care to our passengers and staff and surprise and delight passengers throughout their cruise experience. 
  • Motivation to excel in all aspects of job duties and responsibilities. Personable communicator with outstanding social skills and a warm, friendly, and caring personality. 
  • Willingness to embrace all Company values and Service Credo and lead by example. Ability to adapt and adjust to a variety of circumstances. 
Embark on a career adventure like no other! As part of the Princess Cruises team, you'll enjoy:
  • A competitive salary package.
  • Your comfortable double cabin - your space to relax and recharge.
  • Company-paid travel to and from the ship, so you can focus on the journey ahead.
  • Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
  • A vibrant recreation and welfare program designed to support your well-being and work-life balance.
  • Access to exceptional learning and development opportunities to grow your skills and advance your career.
  • The chance to travel the world, exploring exciting destinations while doing what you love.
  • A welcoming, inclusive, and dynamic work environment where your contributions are valued.
Join us and become part of a global team that's passionate about delivering unforgettable experiences-both for our guests and for one another.
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