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Cruise Sales Agent Jobs (NOW HIRING)

AAA Hoosier Motor Club

Travel Sales Agent

Muncie, IN · Remote

Demonstrate expert knowledge of preferred cruise and tour vendors, particularly for more complex and international destinations. * Proficiently use GDS invoicing and Point of Sale cashiering systems ...

AAA Hoosier Motor Club

Travel Sales Agent

Muncie, IN · On-site

Demonstrate expert knowledge of preferred cruise and tour vendors, particularly for more complex and international destinations. * Proficiently use GDS invoicing and Point of Sale cashiering systems ...

CRUISE AMERICA INC

Reservations Sales Agent

Mesa, AZ · On-site

$13 - $16.75/hr

SUMMARY The Reservation Sales Agent will be responsible for direct customer contact by phone, email, chat and fax. Essential duties include booking reservations, answering questions, following ...

CRUISE AMERICA INC

Reservations Sales Agent

Mesa, AZ · On-site

$13 - $16.75/hr

SUMMARY The Reservation Sales Agent will be responsible for direct customer contact by phone, email, chat and fax. Essential duties include booking reservations, answering questions, following ...

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Cruise Sales Agent information

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$19.5K

$74.7K

$153.5K

How much do cruise sales agent jobs pay per year?

As of Aug 23, 2026, the average yearly pay for cruise sales agent in the United States is $74,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $95,000.00 per year, depending on experience, location, and employer.

What is a cruise sales agent?

Cruise sales agents are professionals who assist customers in booking and planning cruises. They provide information about different cruise lines, destinations, itineraries, cabin options, and pricing. These agents also handle reservations, answer customer inquiries, and may offer advice on travel insurance and excursions. Their goal is to ensure clients have a smooth booking experience and select the cruise that best fits their needs.

What are the key skills and qualifications needed to thrive as a cruise sales agent?

To thrive as a Cruise Sales Agent, you need strong sales acumen, knowledge of travel industry practices, and often a background in hospitality or tourism. Familiarity with customer relationship management (CRM) software, booking engines like Sabre or Amadeus, and sometimes certification from organizations such as CLIA is common. Excellent communication, persuasive abilities, and a customer-centric attitude are crucial soft skills for building trust and closing sales. These capabilities ensure agents can effectively match clients to the right cruise experiences, maximize bookings, and provide superior service in a competitive market.

How does a cruise sales agent typically collaborate with other departments to ensure a smooth booking process for clients?

Cruise Sales Agents regularly work with departments such as reservations, customer service, and marketing to provide clients with accurate information and seamless travel experiences. They coordinate with the reservations team to confirm availability and secure bookings, while collaborating with customer service to resolve client concerns or special requests. Additionally, Cruise Sales Agents often interact with marketing to stay informed about promotions and relay these offers to clients, enhancing the overall sales process and client satisfaction.

What is the difference between Cruise Sales Agent vs Travel Agent?

AspectCruise Sales AgentTravel Agent
CredentialsSales certifications, travel industry knowledgeTravel certifications, industry licenses
Work EnvironmentOffice, call centers, cruise linesOffice, home, travel agencies
Employer & IndustryCruise lines, travel agenciesTravel agencies, independent
Search & ComparisonOften compared for sales roles in cruise industryBroader travel sales roles

In summary, Cruise Sales Agents focus specifically on selling cruise vacations, often working directly with cruise lines or travel agencies specializing in cruises. Travel Agents have a broader scope, selling various types of travel services including flights, hotels, and tours. Both roles require sales skills and industry knowledge, but Cruise Sales Agents specialize in cruise products and may have specific certifications related to cruise sales.

How do you become a cruise sales agent?

To become a cruise sales agent, individuals typically need sales experience, strong customer service skills, and knowledge of cruise lines and travel products. Many employers prefer candidates with a travel or hospitality background and may require certification or training in travel sales. A high school diploma or equivalent is usually sufficient for entry-level positions.

How much do cruise sales agents make?

Cruise sales agents typically earn a base salary ranging from $30,000 to $50,000 annually, with the potential for commissions and bonuses based on sales performance. Experienced agents or those working in high-volume agencies can earn over $60,000 per year. Compensation often depends on sales skills, certifications, and the employer's commission structure.
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Cruise Sales Agent jobs near you
Infographic showing various Cruise Sales Agent job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $74,688 per year, or $35.9 per hour.

Luxury Cruise Specialist

Norwegian Cruise Line Holdings Ltd

Sunrise, FL

Full-time

Re-posted 2 days ago

Job description

GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we're continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
APPLY ONLINE
If you're interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.

JOB SUMMARY:
  • Responsible for providing our travel agents and their guests with a seamless booking experience and exceptional customer service.
  • The position serves as the "voice" of Regent Seven Seas Cruises and is the first point of contact for travel agents.
  • Build relationships by answering incoming calls, identify the callers' needs, and sell the Regent experience that best fits the client's needs..
POSITION RESPONSIBILITIES:
  • Build rapport and long-term relationships with luxury cruise customers, travel agents and other partners.
  • Recommend and sell Regent Seven Seas cruise products and services to travel agents and their clients while using travel product expertise and knowledge of luxury destinations around the world.
  • Provide a seamless cruise and customer service experience, from the initial sales call to confirming the reservation, and servicing that reservation up until the cruise begins.
  • Create and document special requests, services, and cruise "add on" purchases requested by the customer or travel agent.
  • Maximize revenue opportunities by selling the full experience, from suite upgrades, insurance policies, hotels, shore excursions, and/or gift items.
  • Escalate all issues and pertinent matters to the appropriate resource to ensure resolution.
  • Perform other job-related functions as assigned..
KNOWLEDGE & EXPERIENCE:
EDUCATION:
  • High School Diploma or equivalent required
  • Four-year college degree preferred (Business Administration or related field of study) or equivalent combination of education and work experience
EXPERIENCE:
  • Minimum one year of sales experience required.
  • Telephone or Travel Sales preferred..
KNOWLEDGE & SKILLS:
  • Assertive sales skills and eagerness to grow within the organization
  • Strong written and verbal communication skills to include professional telephone etiquette, email, and letter writing with correct spelling and grammar
  • Demonstrate knowledge of Microsoft applications including Word, Excel, and Outlook
  • Experience with travel reservations systems preferred
  • Ability to develop and maintain professional relations with diverse cliental
  • Ability to quickly learn and maintain knowledge of Regent products, services, and promotions
  • Capable of maintaining professional composure and performing effectively under stress and pressure
  • Demonstrates a strong drive and high energy to achieve specified sales and service goals

ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
At a Glance
Brand Overview
Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises

New Releases
EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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