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I.M.P.

Anthem Crowd Management

Washington, DC

$18.50/hr

Crowd Management Personnel (CMP) serve as one of the first points of contacts for guests as they are entering the venue. CMPs are responsible for the overall safety and security of guests and ...

ITS MY PARTY INC

Anthem Crowd Management

Washington, DC · On-site

$18.50/hr

Crowd Management Personnel (CMP) serve as one of the first points of contacts for guests as they are entering the venue. CMPs are responsible for the overall safety and security of guests and ...

At Your Service

Security Crowd Manager

Chicago, IL · On-site

A 20-hour security training certificate, and 1 year of security experience required (Event crowd management experience or Criminal Justice studies preferred) * Ability to follow direction

At Your Service

Security Crowd Manager

Chicago, IL · On-site

A 20-hour security training certificate, and 1 year of security experience required (Event crowd management experience or Criminal Justice studies preferred) * Ability to follow direction

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How much do crowd management jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for crowd management in the United States is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $10.10 and $21.88 per hour, depending on experience, location, and employer.

What is a Crowd Management job?

A Crowd Management job involves overseeing and controlling the movement of large groups of people to ensure safety and efficiency. Responsibilities typically include planning entry and exit routes, monitoring crowd behavior, resolving conflicts, and coordinating with security or emergency personnel. These roles are common at events, concerts, sports venues, and public gatherings. Strong communication, situational awareness, and crisis management skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in the Crowd Management position, and why are they important?

To excel in Crowd Management, you need situational awareness, strong problem-solving abilities, and knowledge of safety protocols, often gained through experience or security-related certifications. Familiarity with radio communication equipment, surveillance systems, and emergency response procedures is commonly required. Excellent interpersonal skills, calmness under pressure, and the ability to give clear instructions distinguish top performers in this field. These competencies are vital to ensure the safety and orderly movement of large groups at events, venues, or public spaces.

What are the typical daily responsibilities for someone working in crowd management?

Professionals in crowd management are responsible for monitoring crowd behavior, enforcing safety measures, and assisting with entry and exit flow at events or venues. They coordinate with security teams, emergency services, and event staff to address any incidents or potential issues quickly. Duties often include performing regular patrols, responding to guest inquiries, and intervening when necessary to de-escalate conflicts. The pace of the work can vary depending on event size and type, but strong teamwork and continuous situational awareness are always essential.

More about Crowd Management jobs
What cities are hiring for Crowd Management jobs? Cities with the most Crowd Management job openings:
What states have the most Crowd Management jobs? States with the most job openings for Crowd Management jobs include:
What job categories do people searching Crowd Management jobs look for? The top searched job categories for Crowd Management jobs are:
Crowd Management jobs near you
Infographic showing various Crowd Management job openings in the United States as of July 2026, with employment types broken down into 11% Locum Tenens, 2% Internship, 58% Full Time, 28% Part Time, and 1% Temporary. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $40,125 per year, or $19.3 per hour.

Anthem Crowd Management

I.M.P.

Washington, DC

$18.50/hr

Part-time

Posted 7 days ago

Job description

Crowd Management Personnel (CMP) serve as one of the first points of contacts for guests as they are entering the venue. CMPs are responsible for the overall safety and security of guests and performing artists as well as ensuring the rules of the venue event are adhered to. The position requires a positive demeanor, professional appearance and strong communication skills. CMPs are reliable and trustworthy, able and willing to understand and execute the responsibilities of the position, arrive on time and work their entire shift. CMPs must have the ability to maintain a high level of customer service and ensure a positive guest experience while preventing and de-escalating acts of misconduct and/or disruptive incidents.

Responsibilities:

  • Maintain great customer service when interacting with guests.
  • Monitor and secure assigned areas of responsibility.
  • Examine tickets, passes and identification cards to determine authenticity.
  • Monitor crowd behavior and be preemptive to intervene as necessary.
  • Lead efforts to de-escalate disruptive behavior.
  • Monitor venue and entrances to ensure only authorizedaccess.
  • Ensure all guests follow entry screening process.
  • Effectively communicate with shift supervisors and other CMPs.
  • Fulfill duties that are a part of the venue's security plan.
  • Perform other duties as assigned.

To be successful in this role, you must have:

  • Ability to work in a standing position for long periods of time.
  • Ability to work various shifts, weekends and occasionally holidays.
  • Ability to work nights (past Metro train closing time).
  • Ability to work well in groups and independently.
  • Ability to be proactive about the needs of guests and the venue.
  • Reliability to meet shift commitments.
  • Flexible scheduling.

In this role, you must be 21 or older to apply.

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